Although you get very cheap products, you end up being charged 15 to 20 times more for shipping. And forget about spending a month trying to find a solution with them, and nothing.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The proces went smoothly and fast. Everithing arrived in a perfect condition and great quality. Ill deffenetly order again. j0rKb7jP
Everything on this GOATED website was supper easy, very much explained by the workers with several videos on how to order and buy. Also the prices are legit and not rip off like other websites I used... See more
Company replied
AMAZING QUALITY!!! especially for the price i can not fault it at all. i got a pair of sunglasses and 2 bracelets, they are identical to the real versions and the quality feels so expensive, the brace... See more
4.1
Great
148 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the worst I wouldn't recommend…
This is the worst I wouldn't recommend it to anyone ...you won't get updates about your parcel once shipped...they also charge alot for delivery.....please stay away from this website....worst ever ...waited for 2 months for my cloths .....
February 1, 2026
Unprompted review
Reply from Vigorbuy
Dear User,
We sincerely apologize for the unsatisfactory shopping experience you have encountered. Regarding the issues you raised concerning slow logistics and delayed status updates, Vigorbuy has recently undertaken a comprehensive optimization of our shipping routes. Furthermore, we have replaced logistics providers known for slower transit times to ensure, to the best of our ability, that your orders are delivered more quickly and smoothly.
Regarding the issue of slow customer service response times, we are currently conducting systematic training for our new support team to enhance both service efficiency and quality. Our goal is to ensure that you receive a more satisfactory experience when seeking assistance or resolving issues.
To better address your specific order and arrange appropriate compensation, could you please provide your Vigorbuy ID? We will verify your details as soon as possible and arrange the corresponding compensation.
We remain committed to continuously improving our services to ensure that your shopping experience is as smooth and seamless as possible.
My experience on shopping
It is amazing the product the quality everything is amazing it comes quickly and it a lot of shipping lines to make it easier for you. I was very satisfied with the product i received it is truly amazing what you get for the money. Would recommend!!!
April 27, 2026
Unprompted review
Great community services
Great community services, good sellers and very kind staff.
May 5, 2026
Unprompted review
I had a really great experience with…
I had a really great experience with this order from start to finish. The delivery was fast and everything arrived in perfect condition, which I really appreciated. I ordered dry hoodies and two perfumes, and I am very happy with the quality of all the items. The hoodies are comfortable and well made, and the perfumes smell amazing and last long. Everything matched the description exactly, so there were no unpleasant surprises. Overall, I am very satisfied with this purchase and would definitely recommend this company to others. I will most likely order from them again in the future.
April 15, 2026
Unprompted review
experience at VigorBuy
Excellent experience with this purchasing agent, great product photos received, very fast support, and very easy to use. I recommend you try it out for yourself.
May 5, 2026
Unprompted review
the site is the best
the site is the best, it has cheap products and also cheap shipping, the staff is very kind, and the goods are good quality.recommend!!!!
May 5, 2026
Unprompted review
This app is a scam it has one price…
This app is a scam it has one price then you pay it and then it says you underpaid. What!!!! How is that even possible!!!! Don't buy from them . And I see no refund options.
May 3, 2026
Unprompted review
Reply from Vigorbuy
Hello, we are very sorry for the inconvenience caused. To help you resolve your payment and order issue as quickly as possible, we need to verify some information. Please provide your order ID or registered account, and our customer service team will immediately check and process your refund or payment anomaly.
We value every user's experience and thank you for your feedback. We look forward to resolving your issue as soon as possible.
As a platform they are absolutely…
As a platform they are absolutely unhelpful. If for any reason you have changed your mind to buy an item even before it was shipped they will find one thousand excuses including “custom made” for mass production just not to give you money back. Customer support claims that you are talking to the real person but it sounds as broken record from the bot. Whatever you asking the answers are the same “we are only platform can’t do anything” please avoid, there are more similar platforms to choose from
April 28, 2026
Unprompted review
Reply from Vigorbuy
Dear user,
We sincerely apologize for the inconvenience caused. Vigorbuy always puts customer needs first. Your issue may have been due to stock shortages or the product still being customized, resulting in supply delays. Regarding refunds, please contact us at any time for assistance.
We also sincerely apologize for the slow response and robotic-like attitude of our customer service. To better assist you, could you please provide your customer service ID? We will verify the situation and contact you to offer compensation and a coupon as a token of our apology.
We hope to receive your understanding and support, and look forward to your reply.
Thank you!
Not shipping and order placed month ago
I ordered like more than a month ago yet no tracking and reporting about my order. Ordered with DHL, my trusted delivery service, it delivers fast. So delivery is not made, they say they get the products from 1688 and the make it ship to their werehouse, i don't even know if they did that because, as said before, there is no tracking number. Also when contacting the assistant there is just the bot, and it is hard to redirect to a human assistant, finally when you are able to get one, it is still useless because they don't solve nothing, 'the package is shipped yesterday' she said and closed the chat. Like, it took them one month just to take the order and get it ready, not even delivering it. Disappointment at peak, don't buy here, it is just a time waste.
March 13, 2026
Unprompted review
Reply from Vigorbuy
Dear User,
We are very sorry for the unpleasant experience you had. We fully understand your dissatisfaction and disappointment, and we sincerely apologize for the order delay and inadequate customer service.
Regarding your order issue, firstly, we sincerely apologize for the delay in shipping and the lack of valid tracking information. We will immediately verify your order status and provide you with the latest logistics information. If the goods have still not been shipped, we will process and arrange shipment as soon as possible to ensure your order is delivered promptly.
At the same time, we also take the customer service issues you mentioned very seriously. We will further strengthen the training of our customer service team to ensure that we provide more efficient and professional service to every user.
Please provide your order number and relevant information so that we can verify and handle your issue as soon as possible. We will follow up on your order and ensure that this matter is resolved for you as soon as possible.
Again, we apologize for the inconvenience caused. Thank you for your patience, and we look forward to your reply. We will do our best to assist you.
We wish you a pleasant life!
My first online experience using…
My first online experience using Vigorbuy, very good online app, easy to use, clear explanation.. Keep up and success 🥰
April 17, 2026
Unprompted review
Top experience
Top experience. Top quality products and verry cheap prices
April 16, 2026
Unprompted review
SCAM
I placed an order with Vigorbuy and completed the payment, but only afterward they informed me that I would need to make an additional payment for an international shipping fee. When I asked how much that fee would be, they simply told me to check their website, even though no clear amount was listed and they said it depended on the weight, brand, and other factors.
The most frustrating part is that before placing the order, I was told that a refund could be issued before the order was shipped. However, when I requested my money back because of these unexpected extra charges, they refused and said they could not process any refund.
This experience felt misleading and unprofessional. Customers should be told all costs clearly before payment is taken, not after.
April 9, 2026
Unprompted review
Reply from Vigorbuy
Dear customer,
We sincerely apologize for the unpleasant shopping experience and thank you for your feedback. Regarding the international shipping fee issue you encountered, we are deeply sorry.
We would like to explain that Vigorbuy's official website and beginner's tutorial do indeed have relevant information stating that international shipping fees are part of the second stage of payment. These shipping costs are affected by the weight and volume of your package and the chosen shipping route. If you still wish to resolve this issue or learn more about shipping details, please feel free to contact our customer service team. We will provide you with detailed answers and help you resolve the problem.
As compensation for your experience, we are willing to offer you coupons to help you reduce shipping costs and bring more convenience to your future shopping experience.
We sincerely apologize again for the inconvenience caused and look forward to your understanding and support. If you have any questions, please feel free to contact us.
We wish you a happy life!
Its a great website
Its a great website. Its very easy to order and very good quality.
ykWg6QkR
April 16, 2026
Unprompted review
I had a very positive experience with Customer support
I had a very positive experience with Vigor Buy. The purchase process was simple and intuitive, which makes it much easier for first-time buyers. The variety of products available is a strong point, with several options at good prices.
Regarding shipping, although it can take a little longer depending on stock and the type of order, the tracking is clear and you can understand at what stage the order is. When it arrived, the items were well packaged and in good condition.
Customer support was also always correct whenever I needed clarification, responding in a helpful and direct way. Overall, I consider it a good option for those looking for affordable prices and who don't mind waiting a little longer for delivery.
I would buy again without hesitation.
March 26, 2026
Unprompted review
It's really crap
April 9, 2026
Unprompted review
Reply from Vigorbuy
Dear user,
To better handle your issue and provide assistance, please leave your Vigorbuy ID. We will verify your order information further and resolve the problem for you as soon as possible.
Thank you for your patience. We will do our best to provide you with better service.
Have a nice day!
VIGOR BUY THE GOAT!
Everything on this GOATED website was supper easy, very much explained by the workers with several videos on how to order and buy. Also the prices are legit and not rip off like other websites I used to order from... Quality 100/100 and if not the best at least they aren't bullshitting in qc pictures love it would recommend any1 to try that wants to change up they'r style!
April 6, 2026
Unprompted review
Reply from Vigorbuy
Thank you so much for your wonderful review! We're delighted to know you had such a smooth shopping experience at Vigorbuy. We're glad our tutorial video was helpful in completing your order. We also value providing fair prices and genuine product quality, and we appreciate your recognition of that.
Your recommendation means a lot to us, and we're so glad you enjoyed the quality of your purchase. We will continue to maintain high standards to provide you with even better service.
Thank you again for your support! Please feel free to contact us if you have any questions. Enjoy your new style!
The items were delivered fast and they…
The items were delivered fast and they were good quality for low price. Would recommend.
March 29, 2026
Unprompted review
Reply from Vigorbuy
Thank you so much for your positive review and feedback on Vigorbuy! We are delighted that your item arrived quickly and met your expectations in terms of both quality and price.
Your recommendation is very important to us, and we will continue to strive to provide excellent products and services. We look forward to serving you again in the future!
If you have any questions or need assistance, please feel free to contact us.
Have a wonderful day!
the best shopping site for clothes
the best shopping site for clothes, shoes and everything. The prices are very low and fair and the international shipping price is very low compared to others agents so i would choose vigorbuy every day.👏
March 29, 2026
Unprompted review
Best brand ever
March 19, 2026
Unprompted review
The quality and confidence of buying in…
The quality and confidence of buying in this application is the best
January 15, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.