While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.7

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(5)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a scam website

This is a scam website. Avoid at all costs. Their address points towards somewhere between London and Turkey, they don't answer emails and they claim to send products via DHL but the couriers never receive it

May 2, 2025
Unprompted review
Rated 3 out of 5 stars

A Game of Two Halves

The product I bought from them (eventually) is really good. I bought the larger version of the laptop tray and for quality it would be 5 stars. No complaints and way better than the plastic rubbish you can buy on Amazon for not much less.
And then it comes to the company you’re dealing with and the standard of their communications, and it all goes to pot. That’s a one star on the grounds that you can’t give zero.
* Took my money for an item they didn’t have in stock.
* Didn’t tell me until I queried the whereabouts of the item.
* Failed to meet the delivery estimate by miles.
* Same item, with Vigo Wood as the seller, reappeared on Amazon with next day delivery.
* Mine: still no delivery, still no communication.
* Throughout the process so far I’d received one email from them and no answer at all on their online chat service
* So I bought the tray through Amazon to guarantee getting one
* I cancelled the order on the Vigo website and told them what I’d done
* Lo and behold, you wait 17 days for a laptop tray and 2 turn up at once
So now comes the hassle of returning one because VigoWood can’t run their communications adequately.
My tip would be:
“Buy from this company via Amazon only. They’re then held to higher standards of delivery and communication than you get when you buy from their site.”

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Very sturdy well made product!

It’s the first time I bought from this company, found them on Amazon but went to their own website to get the 5% discount for my first order. I went for the one with book storage, I was searching for a book holder and this one was the only one with storage and a soft cushion, I’ve got a couple of kindle holders but they are useless for books. I was pleasantly surprised how sturdy and thick the MDF is, the free coaster is a nice touch too. There is only one problem, my husband liked it better than my old flippy and he’s using it with his kindle now 😆 to be fair it is ideal for him as he is in a wheelchair.

September 19, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look