Viking Garden Buildings Reviews 

342
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful office staff and knowledgeable sales team who guide them smoothly through the purchasing process. People reliably mention that the delivery crew arrives promptly on schedule and erects the garden buildings quickly and efficiently. Consumers consistently highlight the excellent overall quality and sturdy construction of the products received. However, some people mentioned occasional mistakes such as incorrect parts delivered, minor assembly adjustments needed, or disagreements over base suitability. A few reviewers experienced minor operational inconveniences with windows or latches after the installation setup was fully completed.

What people talk about most

Service

People report high satisfaction with the service from initial inquiry to final installation. Customers praise... See more

Staff

Customers had positive experiences with staff, highlighting helpful and knowledgeable assistance from sales... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their purchases.... See more

Product

Consumers find the product to be of exceptional quality, expressing high satisfaction and praise for the... See more

Delivery service

Clients share satisfaction regarding the delivery_service, noting that drivers arrive promptly and provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From initial visit to the sales yard with the extremely knowledgeable sales lady to the install, a very straightforward process. No upselling, no pressure to purchase something we didnt need, just goo... See more

Rated 5 out of 5 stars

From initial enquiry and viewing display we were able through helpful staff to choose a shed to meet our requirements. The price and quality were spot on far better than other manufacturers. It was im... See more

Rated 5 out of 5 stars

Absolutely superb service from start to finish.Friendly and approachable team.The shed is excellent quality(our family have used this company for years and have never had an issue.The fitters were ver... See more

Rated 5 out of 5 stars

This is the third shed that we have had from Viking - the other two lasted for thirty two years, c16 years each. The men who came to dismantle the other shed and erect the new one were brilliant and a... See more


Company details

  1. Shed Builder
  2. Carpenter
  3. Garden Building Supplier

Written by the company

Our Family Business - Viking Garden Buildings is renowned within Staffordshire, Cheshire, Shropshire and well known beyond for our high quality, handmade timber buildings. Manufacturing all types of garden building - Sheds - Summer Houses - Garden Rooms - Garden Offices - Garden Gyms - Man Caves - Garages & Bespoke Buildings. We only use premium grade Scandinavian timber in our construction process, this is slow grown for extra strength and durability. A Tanalising process further protects the wood and means we can offer all customers a 15-year guarantee against fungal rot and insect infestation for total peace of mind. With over 40 years of experience in Manufacturing garden buildings under our belt, we continue to find better solutions and develop innovative designs. Our heavy-duty designs have already proven the test of time with customers returning for a replacement shed after 2 or sometimes 3 decades. Viking have the building to suit your needs, that really will live up to your needs, we promise - you won't be disappointed!


Contact info

4.9

Excellent

TrustScore 5 out of 5

342 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(342)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

True craftsmanship

The fitters who came to assemble our new shed were very professional, I’m sorry but I can’t remember their names but it was one of the lads birthday today. From start to finish took only 45 mins and they erected it where I wanted it. Nothing was too much trouble for them. They are a credit to the company.

June 21, 2024
Rated 5 out of 5 stars

Excellent service by Viking Sheds

Excellent service by Viking Sheds. Very easy to speak with at anytime about your order. This is my 3rd shed with them and quality of the service from placing the order to the fitting was excellent. Would recommend highly.

June 21, 2024
Rated 3 out of 5 stars

Great communication and great product

Great communication and great product
Installation wasn’t great
My wife told them where it was to go
They put the base down onto the soft ground but realised as they started to erect the shed that it was intact the wrong way round
Telling the guys they said sorry it’s to late now
So I now have a good quality shed that I’m struggling to use as the door is in the incorrect position

June 17, 2024
Viking Garden Buildings logo

Reply from Viking Garden Buildings

I have held off from replying to this review as we have been trying to contact Mr Mason.

With no replies to our emails or phone calls and messages left since the delivery date of 20th June I believe we will not hear from you again.

Upon arrival on the 20th of June our fitting Team were shown the intended area for installation of a 9ft x 6ft Premium Pent Garden Shed, Door Position B, Single Door, Windowed, on a soft ground framed base.

The area Was Deemed unsuitable, for a number of reasons, the shed did not fit into the area, there were bushes/hedge's overgrown into the area and the fitting team would not be able to install the soft ground base we have supplied for your shed.

A new installation area was agreed with the representative of the house hold so that the shed could be installed on the day.

Our team of two installers continued the installation in the new area, first installing the base and then the floor and wall panels on top of this.

This is over one hours work to complete due to the soft ground framed base system.

After which the representative of the property, came out of the house to realise they were unhappy with the door location ( A pre determined factor at the point of order ).

You Asked our fitting team if they could move the door, or the shed. To which they politely said I believe it is too late to changes this now. With less than 20 minutes remain to complete there job.

I Stand by our fitters decision and comment.

I feel this is a justified 3 star review, we thank you for your kind comments about the quality of our product.

I believe more attention should have be paid when agreeing a new installation area with our fitters on the day.

As we don't like to leave any customer unhappy with our service or product. We have been trying to contact you to inform you of the offer of a new door panel.

Managing Director
James

Rated 5 out of 5 stars

Viking 10 out of 10

Bought a few sheds before from Viking, quality and service always been excellent. My latest purchase an 8ft x 8ft chalet style is brilliant, seems even better build quality than my last one. You can get cheaper than Viking, but I doubt you will find better. They will replace panels should they ever need to be ( I had a floor replaced once after many years) they will also move your shed if you move house. The service is second to none and a final note, if you want to treat/protect the shed yourself, then it’s cheaper if you buy it from Viking….just saying.

June 8, 2024
Rated 5 out of 5 stars

Excellent Quality & Service

Excellent service from our initial visit to Viking premises to installation of our new shed. Viking kept us informed at all stages and removed our old shed very efficiently. New shed arrived on schedule and was constructed very quickly. Would definitely recommend their services.

May 14, 2024
Rated 5 out of 5 stars

Everything positive- outstanding quality

Everything positive, helpful lady on phone took my order. Shed delivered on correct day. Delivery staff were pleasant and very helpful giving some very helpful tips on construction. Quality of shed is outstanding and has been made with care and precision. All parts were there and carefully packed down to the last nail.
Extremely pleased with all aspects. Well done everyone at Viking sheds. You provide products to be proud of.

May 29, 2024
Rated 5 out of 5 stars

Excellent summerhouse

Excellent summerhouse. Kept informed of delivery and details . Quality product and well constructed. I had it erected and pre painted. Efficiently erected in relatively short time

May 22, 2024
Rated 5 out of 5 stars

Job well done

The 2 men were very well presented gave us good advice where to place the shed , very clean job would recommend the whole experience

May 14, 2024
Rated 5 out of 5 stars

Excellent service from a family business

James was very helpful taking us through the initial process of choosing the right shed, offering advice when needed and arranging a delivery date within our timeframe. We were informed via email of progress throughout. The friendly team arrived and erected the shed as agreed, it was fascinating to watch how it all went together. Good to deal with a local family business, we are very pleased with the result.

May 14, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look