Viking Garden Buildings Reviews 

342
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful office staff and knowledgeable sales team who guide them smoothly through the purchasing process. People reliably mention that the delivery crew arrives promptly on schedule and erects the garden buildings quickly and efficiently. Consumers consistently highlight the excellent overall quality and sturdy construction of the products received. However, some people mentioned occasional mistakes such as incorrect parts delivered, minor assembly adjustments needed, or disagreements over base suitability. A few reviewers experienced minor operational inconveniences with windows or latches after the installation setup was fully completed.

What people talk about most

Service

People report high satisfaction with the service from initial inquiry to final installation. Customers praise... See more

Staff

Customers had positive experiences with staff, highlighting helpful and knowledgeable assistance from sales... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their purchases.... See more

Product

Consumers find the product to be of exceptional quality, expressing high satisfaction and praise for the... See more

Delivery service

Clients share satisfaction regarding the delivery_service, noting that drivers arrive promptly and provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From initial visit to the sales yard with the extremely knowledgeable sales lady to the install, a very straightforward process. No upselling, no pressure to purchase something we didnt need, just goo... See more

Rated 5 out of 5 stars

From initial enquiry and viewing display we were able through helpful staff to choose a shed to meet our requirements. The price and quality were spot on far better than other manufacturers. It was im... See more

Rated 5 out of 5 stars

Absolutely superb service from start to finish.Friendly and approachable team.The shed is excellent quality(our family have used this company for years and have never had an issue.The fitters were ver... See more

Rated 5 out of 5 stars

This is the third shed that we have had from Viking - the other two lasted for thirty two years, c16 years each. The men who came to dismantle the other shed and erect the new one were brilliant and a... See more


Company details

  1. Shed Builder
  2. Carpenter
  3. Garden Building Supplier

Written by the company

Our Family Business - Viking Garden Buildings is renowned within Staffordshire, Cheshire, Shropshire and well known beyond for our high quality, handmade timber buildings. Manufacturing all types of garden building - Sheds - Summer Houses - Garden Rooms - Garden Offices - Garden Gyms - Man Caves - Garages & Bespoke Buildings. We only use premium grade Scandinavian timber in our construction process, this is slow grown for extra strength and durability. A Tanalising process further protects the wood and means we can offer all customers a 15-year guarantee against fungal rot and insect infestation for total peace of mind. With over 40 years of experience in Manufacturing garden buildings under our belt, we continue to find better solutions and develop innovative designs. Our heavy-duty designs have already proven the test of time with customers returning for a replacement shed after 2 or sometimes 3 decades. Viking have the building to suit your needs, that really will live up to your needs, we promise - you won't be disappointed!


Contact info

4.9

Excellent

TrustScore 5 out of 5

342 reviews

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4.9

All reviews

(342)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service by the whole team and…

Great service by the whole team and great quality sheds. I would highly recommend Viking sheds to anyone looking to purchase a shed

February 22, 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service and quality that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Top quality materials and construction…

Top quality materials and construction with a helpful sales site team.
The shed is a great spec so should last for years.It was delivered exactly on time and erected very quickly.Top marks thank you!

February 18, 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service and quality that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Our experience with Viking garden buildings has been excellent

Our experience with viking garden buildings has been excellent. This is our second time that we have used Viking in 10years and highly recommend their service.The office staff were very helpful in offering advice when we were choosing our cabin. The installation team were excellent and very efficient and the quality of the cabin is outstanding.

February 18, 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service and quality that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Great company!

Lovely people to deal with. Fantastic quality shed. Smooth removal of existing shed and efficient erection of replacement shed. Thoroughly recommend this company.

February 18, 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Very very easy process from start to…

Very very easy process from start to finish. For the price, the quality is unbeatable, over the moon with our shed. Thanks again!

February 18, 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service and quality that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Lovely shed

Lovely shed, very good quality and excellent customer service

January 20, 2025
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Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service and quality that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Professional and efficient service

Professional and efficient service, shed supplied with short delivery time and installed by experienced and pleasant team. Very satisfied all round.

January 24, 2025
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Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Reasonably price and good quality.

We considered a number of shed suppliers in our search. They seemed to fall into two clear categories; a) good quality but expensive, b) more affordable but questionable quality.
We found Viking to be both reasonably priced and good quality. Our subsequent experience of them, since placing our order, has been excellent. Their installation service was as good as we were lead to believe. We would recommend this company.

January 23, 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service and the quality that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

All ran very smoothly ,no dramas

All ran very smoothly ,no dramas. Shed looks great and was delivered and built as planned. Would highly recommend Viking Sheds.
Thank you.

January 20, 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that has been provided.

Best Wishes,
The Viking Team

Rated 5 out of 5 stars

From initial enquiry to delivery and…

From initial enquiry to delivery and construction Viking were brilliant. They even accommodated some changes for me that aren't listed on the website. I have used them before and the products are great and last for years.

December 16, 2024
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Reply from Viking Garden Buildings

Thank you for taking the time to leave us a review. We are glad that you were pleased with the service that you received from us and thank you for returning to u for several products.

Best Wishes,
The Viking Team

Rated 5 out of 5 stars

I would highly recommend Viking Garden Buildings

I would highly recommend Viking Garden Buildings for their excellent service, the initial installation and after service.
We had an issue with the building well over a year from purchase which turned out to be an external factor and not the building itself they were very helpful in recommending a successful solution.

January 10, 2025
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Reply from Viking Garden Buildings

Thank you Peter for taking the time to leave a review.
were glad we could be of service in finding a resolution for you.
all the best.
The Viking team

Rated 5 out of 5 stars

The service was excellent

The service was excellent! The staff were very informative and knowledgeable about the products and they were very friendly.

January 10, 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review.

We are glad that you are pleased with the service that you received!

Best Wishes,
The Viking Team

Rated 5 out of 5 stars

visiting viking gardens building Stafford

On visiting viking gardens building, we were met by the sales personel who were very profesional and honest, Quick to respond to our needs, described what we had selected and showed examples on the PC screen allowing us to get a good feel on the shed we were ordering. Showed us arround the sheds already built to get a good idea on what we expected. Delivery was great driver and pasenger were profesionel and helpful. Pleased with all. Thank you.

November 5, 2024
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Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that you received.

Best Wishes,
The Viking Team

Rated 2 out of 5 stars

Naff

Went for the soft ground base option with the large steel legs that support the shed due to their large design.
Basically the shed was mounted on tiny little legs on top of broken parts of slabs which has all moved in the 2 weeks I’ve had the shed.
Also the base was covered in bird muck which I’ve had to clean off.
Lovely smiley sales and then blah

December 2, 2024
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Hi Richard, we're sorry you felt the need to leave a 2 star review, especially without contacting us prior to inform us you were having problems. We have now made numerous attempts to contact you in order to remedy this complaint but you are unwilling to communicate with us, so my last resort is to reply to your review.

I can see that on the 13th of November when you first contacted us regarding a shed, we had quoted you for a hard ground framed base.

Also checking our records, The morning of delivery, the 26th of November you popped in to our sales office to purchase a tin of wood stain, making a passive comment that we “ might need some of the other legs “

By which point your order has already been loaded on a delivery truck and was “out for delivery” leaving us unable to change your order.

That said, as you were a local customer we arranged for the team to return to our workshop to collect what little stock we had of the soft ground legs. In hope that we could accommodate your last-minute requirement!

After speaking with our installation team and reviewing the proof of installation photos taken on 26.11.24, they informed us that you were unable to advise on the conditions of the ground and were happy to use your pre-ordered hard ground legs as originally planned, placed on slabs that had been provided by yourself.

There is no difference in the physical size of the legs used between the hard ground and the soft ground,Both being a 1inch thread bar. the soft ground plates have an 8-inch load-bearing plate and up to 8-inches of height adjustment. As opposed to the hard legs which have a 4 inch load-bearing plate and 6-inches of height adjustment. All of these parts are made from the same quality - galvanised steel, and ordered from the same reputable supplier that we have used for many years.

We always welcome customers to give feedback and report any problems to the Sales Office so that we can help rectify them as soon as possible. Sometimes things don't happen how they should and we always endeavour to ensure that customers are satisfied. We have tried to contact you, with a view to sending out one of our operatives who can rectify the problem with your base.

We are sorry that you are left unsatisfied and would urge you to contact us by phone, or calling into the Office so that we can fix this for you.

Our sheds are not ‘naff’, we feel that your review is unjustified. You were happy with the service you received on both occasions when you visited us, and had you decided to contact us about your issue, we would have dealt with you in exactly the same manner, and still would now!

Hope to hear from you very soon, The Viking Team

Rated 4 out of 5 stars

I recently used Viking Garden Buildings…

I recently used Viking Garden Buildings for a new shed, and overall, I was very pleased with the experience. From the initial consultation, the staff was friendly and helpful, guiding me through each step without pressure. Despite heavy rain on the installation day, the team remained cheerful and accommodating, even making last-minute adjustments. The service was efficient, with the garden left clean and tidy. Whether you're buying for personal use or a charity, their professionalism is commendable. Viking Garden Buildings is a reliable choice, and I would certainly consider them again for future needs. 4 stars!

December 7, 2024
Unprompted review
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We're pleased that you are happy with your new shed and would consider using us again in the future.

Best Wishes,
The Viking Team

Rated 5 out of 5 stars

fantastic job done by the boys when it…

fantastic job done by the boys when it came to the fitting , the lady in the office who sorted me out was very helpful nothing too much trouble , also phoned me up checking everything was ok when it was about two weeks later , i would definitely recommend this company to others wanting a shed ,

November 26, 2024
Rated 5 out of 5 stars

Simply the best 👌

They were very professional customer service was great.
The real credit goes to the fitters they were very fast they arrived early at 9am.
& then worked flat out until the job was done i made sure they were stocked up on tea & biscuits as the day was very cold.
3 hours the big shed was up.
I highly recommend this company definitely worth the money.
Viking are complete professionals from the very beginning of the project to the very end.
They turn up crack on with the job despite the horrible weather none stop in record time.
If you want a shed built like a tank in record time then these are the guys to call.
If I need another shed I'll definitely be going with viking again without even thinking about it.
That's how good they are trust me.

November 18, 2024
Rated 5 out of 5 stars

Excellent Company.

I have purchased before from Viking for a previous property. The sheds are well made, and you can easily pick the type and size from their web site, or give them a call. The staff are extremely helpful and knowledgeable.
I emailed photographs of where the shed was to go, along with access to the garden and driveway to ensure the fitters would have a clear understanding for the day of installation.
From my initial telephone call to the day of delivery I was kept informed of progress, with a telephone call on the day to say they were approximately 40 minutes away.
The two fitters did an excellent job, they were polite, helpful and friendly, and gave me plenty of time when the base was installed in case I needed the shed re positioned.

November 12, 2024

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