Vilamora Reviews 

RIP off company website doesn’t exist
Very poor quality?
No way of contacting them ? Do not buy from this company

Please do not use this company.
Products are worse quality than temu but at an extortionate price. I ordered one pair of "orthopedic trainers" received and was charged for 2 pairs of plastic trainers in plastic bags. Email address given cannot be found.... avoid

Coat I ordered was awful, sizing wrong, quality poor. Customer service seemed to be interested but then blocked me!
Avoid, avoid avoid.

The blouse I got from Vila Mora is really flattering, I wore it for work and got compliments. Affordable too, which makes it even better.

Do not use this website absolute scammers no email returns no contact number says London based in china please please stay away I’m trying to get my money back from my bank account £60 please stay away they need shutting down down do not order on this website

DO NOT BUY FROM THESE SCAMMERS. I would give this company 0 stars if I could. I returned the items and they’re telling me months ago and they’re held at customs in China and it’s my responsibility to pay the customs fees even though I know it’s their responsibility. They are refusing to do anything or give me my money back. The items were cheaply made and did not fit. Do NOT buy from these scammers.

Please be aware that the return process is not easy like it states on the website, it is not a UK business, so anything that you need to return needs to be posted to China at your own expense!!!

What an absolute scam! The products I ordered were not as depicted on the website, shocking quality, abysmal materials and workmanship but worse than that is the absolute sham they call customer service! I returned my purchase ( to China) on 4th June and still waiting for it to ‘clear customs’. Do not buy from this company!

Appalling. Ordered a pair of Lotus sandals but after seeing reviews cancelled immediately! This was refused and sandals sent anyway - from China - cheap, plastic, unbranded and unwearable. Clearly fraudulent selling so would not trust them to refund even if returned at my own expense.

Please please do not buy from this company it is a scam. I ordered size 4/37 trainers and received size 3/35 and they looked nothing like the pic on website. I initiated a return expecting them to pay return postage (as it states on return policy) but they offered me 70% credit. I refused as It was there fault. Still arguing over e-mail and it is now 08/09

Poorest quality items ive ever seen , returns are impossible , don't use this company its a scam . Id actually give zero stars .

Absolute sham! Not even that cheap. Sent some absolute tat that was supposed to be a dress. The material was so rough and scratchy you couldn’t wear it if you wanted to. The colour described as russet was in fact shocking pink. They actually ask if you want to buy more clothes at a ‘discount’ price as a refund. They talk about CO2 emissions in one email and then in another ask you to send it back to china. They will not refund despite completely miselling something. They will probably be trading under another name soon. Be wary of companies who only show clothes in one pose with no head shot and offer lots of different colours.

Their advertising other company’s clothes ,, then making out the clothes are from them ,, the pants are a disgrace not the material they say,, and baggy and wide at knee , the tops are way too small baggy under arm then tight right up near the neck and short !!! They need getting rid off ripping people off ,, they didn’t put right address on most of the address missing I had to keep ringing deliveries in uk ,,, then mora said there using another firm it took nearly two months to get to me ,, all down to me ,, I didn’t bother sending back as I thought ide never get my money back anyway
They say they have a office in London
Gives an adress but don’t be fooled !!!

I’d give them Zero star if I could. I purchased some linen trousers (Blue and Beige in large). They are odd shaped, don’t match the advertised colours and don’t fit very well, so I requested a return/refund.
The only option given (from the one reply I received) was to have a 15% discount or an exchange at a cost of a third of the order value.
Their website clearly states 30 days returns policy.
I politely requested to arrange return/refund and never heard from them again.
Don’t waste your money, there are better suppliers out there than this crowd.
I’d also say that there looks to be a number of similar websites with the ‘same look’, potentially the same company, so make sure you check reviews first.
In the end I brought a decent fitting pair of linen trousers from M&M.

WOW….i wish had read the reviews before ordering. Seen a beautiful dress on their website, ideal for my upcoming graduation. I received an email from the company saying it will be an “international delivery@, which threw me as there was no mention of anything about the dress coming from overseas - all they branding says they are from London.

4 weeks later and said dress arrived - lovely colour as expected but that’s as far as it goes for the “nice” bit. The material was awful - so cheap and nasty. Zip doesn’t fit nicely and the whole thing looked and feels awful.

Haven’t tried it on and never will - I would never put anything so nasty and cheap on myself.

So far, I’ve sent two emails and not one has been replied to.

Personally, I think you place an order with them and the dress is then made to order by someone in China, honestly, I have had better dresses from Temu or Shein.

I would not wear this dress outside to do gardening, never mind wear it to my graduation - material is so cheap and satainy that it would even dry a floor so no good even as a rag.

STAY WELL CLEAR !!!!!!!!!!

NEVER buy anything from this company. Their images are wonderful and the range of styles is amazing - but the quality of manufacture is truly awful. Their offer of a refund up to 30 days is non existent - they offered a paltry 15% of the sale price or shipping back to China. Such a waste of time and money. Another run to the charity shop.

I paid too much for cheap looking imitation product. I should have trusted my gut, too many styles & products listed to be a decent retailer.

Awful! Dress was a completely different colour and style to what was shown on the advertisement. Extremely poor quality. Like others I wish I had read the reviews prior to buying.
I can't be bothered trying to fight to send it back, so it will go in a charity bag.
Complete false advertising, please avoid.

Avoid contact with this company. The goods are shipped over from abroad possibly China. If you need to return goods they ignore your emails for requests of a refund. Another email appears requesting evidence of delivery and then later a further request for a photo of the item. The team then come back eventually with a ridiculous offer of 15% of the total goods. I accepted the offer of £4.19GBP to avoid sending the item back by post. The item was taken to a charity shop.

AVOID AVOID AVOID SCAMMERS. First lie... Says UK company. They are not your items are flown in. Second lie. Says free 30 day FREE return. You have 14 days have to jump through silly hoops and have to pay! So not free. Third lie ... they wont tell you the material of their clothes. So dont do what I did buying it thinking if dont like it can return for free. As cant. Forth lie. It looks nothing like advertised. Just avoid use anyone but these!