Villa Finder Reviews 368

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, attentiveness, and helpfulness, noting that they go above and beyond to ensure a perfect stay. People frequently highlight the excellent service, from the initial booking process to daily needs, with many appreciating the personalized and efficient support. The villas themselves are often described as stunning, clean, and well-appointed, with beautiful facilities and convenient locations close to shops, restaurants, and beaches. Consumers also commend the smooth booking process and the company's proactive communication, making arrangements effortless. The overall sentiment is that the company provides a luxurious and comfortable experience, with many reviewers expressing a strong desire to return and recommend their services to others.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, attentiveness, and... See more

Service

Reviewers consistently mention positive feedback about service. Customers frequently highlight the... See more

Location

Reviewers highlight positive aspects of location, often describing villas as stunning, serene, and private... See more

Facilities

Users describe positive interactions with facilities, highlighting the spacious, beautifully designed, and... See more

Booking process

Consumers find the booking process to be a positive experience. Many reviewers praise the ease and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

From start to finish we had great service & assistance from the team at Villa Finder. We were delighted with our stay at Villa Nikaia. There were 7 of us who enjoyed the stunning living spaces & of co... See more

Company replied

Rated 5 out of 5 stars

We found our amazing villa in Bali via Villa Finder. Throughout the booking process, Villa Finder were prompt in communicating, very helpful in providing information that we sought and arranged for th... See more

Company replied

Rated 5 out of 5 stars

Fantastic stay with 4 girlfriends in this luxurious villa Position was good easy to get taxi or walk to wherever we needed. Villa was beautifully kept both inside and out we really loved lounging... See more

Company replied

Rated 5 out of 5 stars

I totally agree with other reviews in regards to communication. Villa finder were excellent and prompt in responding to any queries we had and even went further by checking in with us regularly... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Villa Finder offers the best selection of private villas for rent in Asia, Europe, and the Caribbean. We perform quality assessment for each villa in our portfolio. We are available 7 days/week to answer all your questions in 7 languages. We guarantee the best price available (no booking fee or hidden charges). We hold a travel agent license. We plant a tree for every villa reservation made with us!


Contact info

4.8

Excellent

TrustScore 5 out of 5

368 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Absolutely loved the service

Absolutely loved the service of this Villa booking and concierge service to Bali. Viesztra was such an amazing contact and support - will only book through Bali Villa Finder for all our future trips to Bali.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

An exceptional villa experience

We stayed at Laemsingh Villa 5 as a family of five adults and had an exceptional experience from start to finish. The villa is located within a secure, gated community, offering both privacy and peace of mind. The accommodation was spacious, beautifully designed and immaculately clean, with truly spectacular sea views throughout. The infinity pool was a standout - stunning and serene, the perfect place to relax. What truly elevated our stay was the incredible team, led by our villa manager, Kwan. The staff were warm, professional and attentive without ever being intrusive, creating a genuinely welcoming atmosphere. Our in house chef, Pia, was exemplary, delivering beautifully prepared meals that exceeded expectations every time. Overall, it was a flawless stay that balanced luxury with comfort and we would not hesitate to return.

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

Do not waste your time looking at this…

Do not waste your time looking at this site for properties in Niseko. It is a lead gen and does not indicate true availability or prices. Very frustrating if you invest time into searching and reviewing listings which are not accurate in availability or price. Beware to use platforms which are genuine.

January 25, 2026
Unprompted review
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Reply from Villa Finder

Hello Sarah,
I see how frustrating this experience was. You are ready to book, spend time researching properties, find the perfect one, inquire, but then get told it cannot be booked yet... It should indeed be clearer.
I have just added a banner on all Japan pages on our website to warn visitors that reservations for the 2026-27 season are not open yet. They usually do around mid-February/early-March.
Meanwhile, I apologize for this experience and wish you a good snow season next year!
- Daniel (CEO)

Rated 5 out of 5 stars

Outstanding Experience – Villa Finder Sets the Standard

I had an excellent experience booking through VillaFinder.com. The entire process was smooth, clear, and easy from start to finish.

The Villa Finder team were consistently friendly, proactive, and always ready to assist. A special commendation goes to Viesztra, who truly went above and beyond while helping me organise my friend’s bucks party as part of the concierge service. From assisting with tour bookings and private transport, to organising restaurant reservations and accommodating last-minute changes, there was nothing Viesztra wasn’t willing to help with or explore to find the best solution for our group.

Viesztra's professionalism, responsiveness, and genuine care made what could have been a complex planning process feel effortless and well managed. It was clear throughout that Villa Finder places a strong emphasis on customer experience.

I will absolutely be booking through VillaFinder.com again for my next holiday. To Viesztra and the entire Villa Finder team, thank you for your outstanding service and exceptional professionalism! 🙏

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication and follow-up

We had a fabulous experience with the company Villa Finder, we were impressed with their quick response to our queries and the follow-up to make sure that we were taken care of. We thoroughly enjoyed our stay at Villa Joss in Seminyak and would not hesitate to book again through the Team at Villa Finder

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Qu33nb's 55th Bali Birthday Shenanigans

Dear Villa Finder Team,

I am delighted to provide further feedback on our recent stay at Villa Estate Mannao, which exceeded expectations and was an absolutely wonderful experience.

The property is exactly as depicted in the photos—gorgeous and impeccably maintained. While the secluded nature of the location means the initial approach and drop-off might appear unexpected, the villa itself is a stunning, private retreat.

The entire team, led by Ayu, was exceptionally professional and attentive to our every requirement.

I hosted twenty guests to celebrate my 55th birthday, and we all had the best time. I would like to specifically highlight the incredible efforts of Ayu and the staff to make the celebration memorable. They arranged beautiful decorations for my master suite, including the bathtub and bedroom, as well as the Olympic-size pool. The birthday dinner in front of the rice fields, complete with balloon decorations, was a stunning touch. As my favorite cuisine is Italian, I was very grateful that they were able to accommodate this request.

Thank you again for providing a magnificent setting and service.

Sincerely,

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

We had an amazing stay here


We had an amazing stay here. We were looked after by Gede and Agus, which we all agreed made our stay even better. They were very attentive, helpful, knowledgeable and such lovely people. The facility itself was really lovely, clean and well appointed. It was really nice to have indoor communal areas (dining and lounge).

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Best trip ever

We had the best time ever at the Anjali villas. It was absolutely beautiful and very relaxing. I bid on it in a silent auction 3 years ago and the team was so patient and wonderful with our booking since it took us a while to get the time off to come. The villa has the best staff. We had breakfast included and a private chef for dinner. We just had to pay for groceries but that was very inexpensive. The food, especially dinner, was incredible. I felt like we were dining in the best restaurants in NYC. The quality of the food is amazing. The beds and bedrooms are so comfortable. The pool was perfect and I enjoyed relaxing on the float I bought across the street from the villa most days. It’s in a part of town where there are many restaurants and shops that are also fantastic. The beach is a ten minute walk. We took a day tour and went to many locations which we loved but the rest of the days we stayed in the villa and relaxed because it has all you need. All in all, I cannot say enough about the villas and this trip. It was pure luxury but not too expensive for all you get. The staff of the villas treats you like royalty and takes care of everything you need every day including massages in the villa, tours and transport. You need to book this place now. You won’t regret it. It’s a trip of a lifetime.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience dealing with Villa Finder

I had an amazing experience from booking accomodation, then changing accomodation and being given many different villas to choose from that suited what I wanted. Then once confirmed I went over to concierge to keep liasing with and they were amazing… very helpful especially Sofi! I cannot fault anything with this company. They organised airport pick up and drops off etc. thanks so much guys

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience


The whole experience with Villa Finder was exceptional, from booking to completing our stay at the beautiful Anam Complex. From the first inquiry into making a group booking, each team member I dealt with was prompt with their response, incredibly helpful and so willing to go out of their way to help with any queries I had. We were provided with a list of Villas that could accomodate our large extended family booking, and I was pleasantly surprised that the price was the best one I could find when compared with other sites for the exact same villa! Final booking and payment process was easy. Leading up to our arrival I contacted the members of the team multiple times (probably too many!) with additional requests and questions and every single time was met with a warm, friendly and helpful response. Nothing I asked was too much hassle or issue. It ensured our stay was perfect, and it really was.
Upon arrival our expectations were blown away by the villa, it was truly beautiful, and the team at Villa Finder were still in constant contact with us to ensure our stay was perfect.
I thank the whole team, from the bottom of my heart for their assitance through the entire process. It was a pleasure and I wouldn't hesitate in booking through them again! 10/10

July 6, 2025
Unprompted review
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Reply from Villa Finder

Hi Lauren, thank you so much for such a thoughtful review—it truly means a lot to us.

I’m so glad to hear that your family’s stay turned out to be such a wonderful experience. It sounds like a really special trip, and we’re grateful we could play a part in making everything smooth and enjoyable for you.

I also hope the birthday celebration brought even more unforgettable memories to your holiday. Knowing that you felt supported from start to finish is exactly what we hope for every guest.

We’d be absolutely delighted to welcome you back whenever you plan your next getaway!

Regards,
Sofi

Rated 5 out of 5 stars

Just amazing place

Just amazing place, staff, location and the villa itself. Could not say a bad word about anything.
Highly recommend this place for a couple, family or a group of friends

July 9, 2025
Unprompted review
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Reply from Villa Finder

Thank you so much for sharing your experience, Charles. It makes me really glad to know that your time at the villa felt so seamless and enjoyable.

I hope Bali gave you plenty of little moments to treasure, and that the villa became a place where you could truly relax and connect.

We’d be delighted to help you create more memories like this on your next holiday.

Regards,
Grace

Rated 5 out of 5 stars

Amazing villa

Amazing villa, just as depicted in the photos and description in the listing. Great for family trips, especially if you have kids. The pool was large enough to accommodate a large pool float, 3 young and very active kids and another 3-4 adults with space to spare and play. The rooms were incredibly spacious and very well-appointed. There is a large entertainment room on the third floor with an outdoor rooftop space, and plenty of lounging space in the living room and poolside on the first floor. The in-house staff at the villa were incredibly helpful and attentive, yet did not get in the way of us having our private family time. The staff at Bali Villa Finder were also very on-the-ball and helpful with organising the booking, airport transfer, massages , and a cake for my dad’s 73rd birthday. They even included a beautiful bouquet for my dad. Only thing to be aware of is that although the villa is situated nicely between Canggu and Seminyak, it took us around an hour to get to Canggu by Grab because of the narrow roads and traffic (we went around 10-11am on a Friday). Easier if you are happy to just hang around Kerobokan, All in all, an amazing stay and would definitely recommend 👍🏻

June 26, 2025
Unprompted review
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Reply from Villa Finder

Hi Max, thank you for sharing such a detailed and heartfelt review! It’s wonderful to know that the villa became your family’s happy place—where laughter, play, and relaxation all came together perfectly. We’re truly touched that our team could help make your dad’s 73rd birthday so memorable with those special touches.

We can’t wait to welcome you and your family back for many more unforgettable stays.

Regards,
Viesztra

Rated 5 out of 5 stars

Perfect place

Perfect place. Friendly and polite staff. Thank you for everything. I want to come again Bali and Nick villa finder

June 22, 2025
Unprompted review
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Reply from Villa Finder

Thank you so much! We’re delighted you enjoyed your stay and appreciated the friendly and polite team. We can’t wait to welcome you back to Bali and help you find the perfect villa again soon!

Regards,
Edric

Rated 5 out of 5 stars

Outstanding service!

The website is easy to use but most of them are pretty good. What sets these guys apart is their service! Its outstanding! From the very beginning and including their follow up service making sure that I am completely happy with everything, ready to help with any detail. Highly recommended.

June 21, 2025
Unprompted review
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Reply from Villa Finder

Thank you so much for the amazing feedback, Ben! We're really proud to hear that our service stood out to you — that’s exactly what we aim for. From the first click to the final check-in, we want every part of the experience to feel thoughtful and personal. Your recommendation means a lot, and we’re here anytime you need us for your next trip!

Regards,
Edric

Rated 5 out of 5 stars

Villa Arte - Your own private resort

Communication with Villa Finder staff was easy, friendly and couldn’t be more helpful.
Villa Arte was like our very own private resort. And exactly as the photos show.
Our family enjoyed this very relaxing villa and the wonderful Wayan who cooked great Indo breakfasts for us and couldn’t do enough to make our stay so comfortable. If you want to tear yourself away from your private oasis, you will find Villa Arte was close enough to walk to shops, cafes, restaurants and the beach.
We only stayed for a week, but it was so easy to relax we felt like we had been away longer. We will certainly be back again.

May 24, 2025
Unprompted review
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Reply from Villa Finder

Thank you so much for this beautiful review, Maria. It’s incredibly rewarding to hear that your stay at Villa Arte felt like a true escape — the kind where time slows down and comfort comes naturally. We're so happy the villa felt like your own private resort, and we couldn’t agree more about Wayan — she’s truly a gem, and we’ll be sure to pass along your kind words.

It was a pleasure assisting you throughout, and we’d love to welcome you back whenever you're ready for another dose of laid-back Bali magic.

Regards,
Sofi

Rated 5 out of 5 stars

Excellent service from the time I booked to the end. Nothing ro complain about! Excellent service guys! Sultan from villafinder and Made and his staff from villa alice dua were very helpful. Keep it

Excellent service from the time I booked to the end. Nothing to complain about! Excellent service guys! Sultan from villafinder, Made and his team from villa alice dua were very helpful. Keep it up guys!

May 28, 2025
Unprompted review
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Reply from Villa Finder

Thank you so much, Latha! It really means a lot to me that you took the time to share this. From the moment you booked, it was a pleasure to support you and make sure everything fell into place. I’m also really glad to hear Made and the Villa Alice Dua team helped make your stay even more enjoyable — they’re absolute stars, and I’ll definitely pass your message on to them. Looking forward to helping with your next trip when the time comes!

Regards,
Edric

Rated 5 out of 5 stars

From start to finish we had great…

From start to finish we had great service & assistance from the team at Villa Finder. We were delighted with our stay at Villa Nikaia. There were 7 of us who enjoyed the stunning living spaces & of course lounging around the beautiful pool. The staff were very friendly & helpful & we enjoyed accessing the local shops & restaurants. We would definitely stay here again.

June 5, 2025
Unprompted review
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Reply from Villa Finder

So happy to hear you had such a great time at Villa Nikaia! It sounds like the perfect setting for your group to relax and enjoy everything the area has to offer. We're also really glad our team could support you along the way — being part of smooth, memorable holidays like yours is exactly why we do what we do. We’d love to help with your next getaway when the time comes!

Regards,
Stella

Rated 5 out of 5 stars

The staff at Villa Finder were…

The staff at Villa Finder were absolutely brilliant. We dealt with Sofi mostly who couldn’t have been more helpful. We will definitely use Billa Finder again

May 16, 2025
Unprompted review
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Reply from Villa Finder

Thank you so much — it was a real pleasure working with you! I’m so glad we could help make your trip a smooth and enjoyable one. Can’t wait to assist you again when you're planning your next getaway!

Regards,
Sofi

Rated 5 out of 5 stars

I had a wonderful vacation in Koh samui

I had a wonderful vacation in Koh Samui, once again staying in a villa in the area. I've been coming here for several years and always choose this type of accommodation because it offers privacy, comfort, and a perfect environment to unwind.

The villa I stayed in this time was no exception: clean, well-equipped, with a spotless pool surrounded by vegetation that provides incredible tranquility. The staff was friendly and attentive at all times, and any small need was promptly attended to.

It's an area I know well and never disappoints. For those looking to relax, enjoy the natural surroundings, and enjoy all the amenities, these types of villas in Koh Samui are an excellent option. I will definitely return. I want to give a very special thanks to Pittaya, who welcomed us to the villa. She's a lovely person, always attentive, kind, and willing to help at any time. We've known her for years, and as always, her warmth made us feel at home from the first minute

May 12, 2025
Unprompted review
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Reply from Villa Finder

Thank you so much for sharing your wonderful experience! It’s truly a pleasure to hear from someone who knows Koh Samui so well and continues to choose villas in the area for that perfect blend of privacy and relaxation. We’re delighted that your stay lived up to those expectations once again.

Your kind words about Pittaya mean a lot — she genuinely cares and takes pride in making every guest feel at home. We’ll be sure to pass along your warm message to her. We look forward to welcoming you back to Koh Samui and helping create more memorable stays in the future!

Regards,
Grace

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