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Village Blinds and Shutters Reviews 138

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process pleasant from start to finish. The service is frequently described as excellent, efficient, and straightforward, with many consumers highlighting the quick turnaround times from quotation to fitting. People are particularly impressed with the high quality of the products, noting that the blinds and shutters are well-made and look fantastic, enhancing the coziness and appearance of their homes. However, some customers experienced issues with product availability, receiving calls after measuring that their chosen fabric was unavailable. A few other people also felt that the quality of the blinds was average, with some reporting broken pull cords shortly after installation or blinds not hanging correctly.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the efficiency,... See more

Product

Consumers express high satisfaction with the product quality. Many reviewers praise the blinds and shutters... See more

Quality

People report positive experiences with quality. Customers are consistently pleased with the excellent... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the entire process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had shutters fitted to the front windows of our house. The quality is outstanding. The 2 guys that fitted the shutters were very professional. They arrived on time & were very courteous. The house... See more

Company replied

Rated 5 out of 5 stars

Ashley helped me decide between 3 choices for my end terrace bay window listening to my requests respectully with kindness and consideration. I chose beautiful dark grey linen roller black-out blinds... See more

Company replied

Rated 5 out of 5 stars

This company gave us a a very competitive quote last January 2025. A very efficient lady arrived and measured windows. And 2 weeks after acceptance technicians arrived installed. Power blinds wer... See more

Company replied

Rated 5 out of 5 stars

Great service and quality product! From the first contact with Village Blinds, to the receiving and fitting of the blinds, the experience couldn't have been more straightforward. Mark called to our... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Decoration and Interior Design Store
  4. Home Automation Company
  5. Home Improvement Store
  6. Interior Designer

About Village Blinds and Shutters

Written by the company

About Village Blinds and Shutters

Village Blinds and Shutters is a Northern Ireland specialist in made-to-measure blinds, plantation shutters, and motorised blinds, supplying and fitting homes across Northern Ireland from our base in Ballymena, County Antrim.

We provide a complete service from free home consultation and measuring through to professional installation, helping homeowners choose window coverings that look right, work properly, and are fitted with care.

Established in 1991, we have built our reputation on expert advice, reliable service, quality workmanship, and a clean, professional finish from first visit to final installation.

Our range includes plantation shutters, roller blinds, Venetian blinds, Roman blinds, vertical blinds, Perfect Fit blinds, pleated and cellular blinds, and smart motorised blinds, with practical solutions for everything from bay windows and bifold doors to full-house installations.

Our blinds and shutters are manufactured in our own workshop in County Antrim, giving us greater control over quality, fit, and finish and helping ensure every order is made properly for the home it’s going into.

We also work with homeowners moving into new build homes, where modern layouts, larger windows, and open-plan spaces often need well-planned blinds and shutters from the outset. Our home appointment allows us to measure accurately, recommend the most suitable options for privacy and light control, and help create a clean, consistent finish throughout the home.

As Somfy Certified Experts, we also supply and install high-quality motorised blind systems designed for modern living, smart home integration, and everyday convenience.

Homeowners across Northern Ireland choose Village Blinds and Shutters for trusted service, expertly fitted products, and made-to-measure blinds and shutters designed to last.

Popular Products at Village Blinds and Shutters

Written by the company

Made-to-Measure Plantation Shutters
Our plantation shutters are made to measure for your home and fitted professionally across Northern Ireland. Handcrafted for a clean, timeless finish, they offer excellent privacy, light control, and lasting style.
Smart Motorised Blinds in Northern Ireland
Enjoy everyday comfort and convenience with smart and motorised blinds powered by Somfy technology. Ideal for large windows, modern homes, and added child safety, they’re fitted by our expert team for a smooth, seamless finish.
Elegant Made-to-Measure Roman Blinds in Northern Ireland
Roman blinds bring softness, warmth, and a more dressed finish to your windows. Made to measure and professionally fitted, they combine elegant fabric styling with practical light control for modern everyday living.
Shaped Window Blinds
We specialise in blinds for shaped, angled, and awkward windows, with made-to-measure solutions designed to fit beautifully and work properly. A practical way to maintain privacy, light control, and a polished finish in more complex spaces.

Our 5-Year Guarantee in Northern Ireland

Quality blinds & shutters, guaranteed

Quality blinds & shutters, guaranteed

Our 5-Year Guarantee

Quality blinds and shutters, guaranteed.

At Village Blinds and Shutters, every made-to-measure blind and plantation shutter is crafted to a high standard and fitted with care. That’s why we include a 5-Year Guarantee on all internal blinds and shutters, giving you confidence in both the product and the finish.

Our guarantee includes a 2-Year Warranty covering repairs or replacement of faulty products, followed by a 3-Year Extended Care Plan for continued peace of mind.

During this time, we will repair or replace faulty products, subject to a nominal call-out fee.

It’s all part of making sure your blinds and shutters not only look right on day one, but continue to perform as they should.


Contact info

Promotion box for Village Blinds and Shutters

Made-to-Measure Blinds & Shutters

Free home appointments across NI with expert measuring & fitting.

4.8

Excellent

TrustScore 5 out of 5

138 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great product

The shutters are of good quality material and the mechanism for opening and closing is slick. Compliments our sun room.
The two fitters did a great job work on stop and cleaned up afterwards. Very pleased.

November 15, 2025
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Cath,

Thank you so much for taking the time to share your lovely review. We’re delighted to hear that you’re enjoying your new shutters — the quality and smooth mechanism are exactly what we want every customer to experience.

Nick and Marius will be chuffed to know their hard work made such a difference. They take great pride in their fitting, so your feedback means a lot.

And having seen the photos of your sunroom, we absolutely love the new look — the shutters fit the space beautifully.

Thanks again for choosing Village Blinds and Shutters. If you ever need anything in the future, we’re here to help.

Andrew - Village Blinds and Shutters

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish
Shutters are fabulous
Really quick service
Would definitely recommend this company

November 10, 2025
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Helen,
Thanks so much for sharing your experience. We’re delighted that your made-to-measure window shutters were fitted quickly and to the standard we aim for across Northern Ireland. Shutters are one of our most popular choices for customers wanting long-lasting quality, so it’s lovely to hear you’re enjoying yours. If you ever need any support or aftercare, just let us know.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Excellent service and products.

Excellent service and products from Village Blinds. Couldn’t be more pleased with both the service and the quality of the products. The guy who came to install our new blinds was very polite, helpful and professional, leaving no mess whatsoever. We’re very pleased with our new blinds and the workmanship and would definitely highly recommend. Would definitely call on Village Blinds again in the future if the need arose. Full 5 Stars ⭐️⭐️⭐️⭐️⭐️

November 12, 2025
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Reply from Village Blinds and Shutters

Hi Rod,
Thank you for your kind words — it means a lot. I’m really pleased you’re enjoying your new perfect fit Venetian blinds, which are crafted for precision and a seamless look. Our fitters work hard to deliver a spotless finish in every home, so I’ll be sure to share your feedback with them. If you ever need help or guidance down the line, we’re here for you.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

First class experience from start to…

First class experience from start to finish with Village Blinds. I am a returning customer and I am delighted with the 4 blinds I ordered this time(did my whole house 23years ago too!).
They came to my house to measure and price options then delivered and fitted in 5 weeks. Fitters were exceptional too-very tidy and gave my very useful advise for care of the blinds.

October 30, 2025
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Reply from Village Blinds and Shutters

Hi Heather,
Thank you for the lovely review. It’s wonderful to hear your roller blinds were measured, made and fitted smoothly — that’s exactly the kind of experience we aim for with our made-to-measure service across Northern Ireland. If you need any aftercare or want advice on future rooms, the Village Blinds and Shutters team is always happy to help.
— Andrew - Village Blinds and Shutters

Rated 5 out of 5 stars

Fantastic service from start to finish.

Fantastic service from start to finish.
From my initial approach to arranging then having an inspection carried out and finally the installation of my shutters and blinds. First class at every stage.
Would definitely recommend.

October 23, 2025
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Reply from Village Blinds and Shutters

Hi Jim,
It’s always a pleasure to see a familiar name — thank you for coming back to us after so many years. I’m delighted your new aluminium Venetian blinds and shutters were made and installed just the way you hoped. The team put a lot of care into every fitting, so they’ll be chuffed to hear your comments. If you need anything at all, just give us a shout.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Easily fitted

October 16, 2025
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Reply from Village Blinds and Shutters

Hi Brian,
Thank you for taking the time to leave your review. I’m really pleased to hear your new made-to-measure blinds were fitted quickly and without any fuss — our installation team always aim to work efficiently while giving every home the care it deserves. If you ever need advice or aftercare for your blinds, the Village Blinds and Shutters team is always here to help.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Blinds

Fast friendly service great quality product

October 13, 2025
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Reply from Village Blinds and Shutters

Hi Margaret,
Thank you for your review. I’m delighted to hear you found the service fast, friendly and the quality of your new made-to-measure blinds up to the standard you expected. Our team always aims to make the process simple and stress-free, so your feedback means a lot. If you ever need anything in future, we’re here to help.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

I got my blinds fitted and was very…

I got my blinds fitted and was very pleased with them but I noticed that some weren’t hanging just right. I spoke to a girl and someone came out very quickly. It was actually our windowsill which wasn’t level but blinds were sorted out right away. Great service.

September 30, 2025
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Reply from Village Blinds and Shutters

Hi Mary,
Thank you for sharing your experience. I’m really pleased you’re happy with your new made-to-measure blinds, and I’m glad our team were able to call out quickly when something didn’t look quite right. Identifying the uneven windowsill and adjusting the blinds on the spot is exactly the type of aftercare we’re committed to. If you ever need us again, just give us a call on 0800 059 0747.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Great workmanship

Great service with regards to measuring for the blinds required. I was very disappointed, that 3 weeks after measuring, when the blinds were due to be installed to get a call to say the fabric was unavailable. This was quickly resolved and the blinds were fitted a week later. The fitter was extremely professional, and tidied everything up when he had finished, including hoovering.

September 4, 2025
Unprompted review
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Reply from Village Blinds and Shutters

Hi Lynn,
Thank you for taking the time to leave such thoughtful feedback. I’m delighted to hear you were pleased with the measuring and the fitting of your new blinds, and I really appreciate your patience when the fabric issue cropped up. Supplier delays are rare but frustrating — I’m glad the team were able to resolve it quickly and complete the installation the following week. If you need anything down the line, we’re always here to help.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

After sales support if needed

This company gave us a a very competitive quote last January 2025.
A very efficient lady arrived and measured windows. And 2 weeks after acceptance technicians arrived installed.
Power blinds were just as we expected excellent.
I damaged one of the charging points and I was guided on how to rectify. A follow up call to see if all was good.
An after sale service like the product is first class.

October 6, 2025
Unprompted review
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Reply from Village Blinds and Shutters

Hi Will,
Thank you for your great review. I’m delighted you’re enjoying your powered blinds, and that everything from the initial visit to the final installation ran smoothly. I’m also glad the team were able to guide you through fixing the charging point — as Somfy-certified specialists, aftercare is something we take seriously. If anything ever comes up, we’re only a call away.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Good service…

There were no problems with ordering the blinds. The staff were very courteous and friendly. I was kept in touch about everything regarding the order. I am very pleased with the blinds themselves and their fitting. I would definitely recommend Villsge Blinds.

September 19, 2025
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Reply from Village Blinds and Shutters

Hi Margaret,
Thank you for your lovely review. It’s wonderful to hear you’re pleased with your new made-to-measure blinds and that you found our team friendly, courteous and easy to deal with throughout the process. If you ever need more blinds in future, we’d be delighted to help again.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Thanks again Village Blinds

Village Blinds provide top quality products and a reliable service. I have used VB on many of my projects and have recommended them to friends and family also.

September 26, 2025
Unprompted review
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Reply from Village Blinds and Shutters

Hi Bill,
Thank you for your continued trust in us — it really means a great deal. I’m delighted to hear your made-to-measure blinds have served you well across multiple projects, and we truly appreciate your recommendations to friends and family. If you ever need us again, we’re only a message away.
— Andrew, Village Blinds and Shutters

Rated 2 out of 5 stars

Disappointing

When I ordered my blinds, both were made up in the same colour even though I had ordered two different colours. What I found most disappointing was being told that I had ordered them that way, which was not correct. Mistakes can happen, but it felt like the error was being covered up instead of acknowledged. To improve, I would suggest double-checking orders before production, and if a mistake does occur, being upfront and honest with the customer while offering a clear resolution. Good communication and accountability would have turned a frustrating situation into a much more positive experience.

My experience with the fitters however was extremely positive and the above complaint relates specifically to the person dealing with the consultation rather than the fitting team.

The blinds now installed look great.

June 20, 2025
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Reply from Village Blinds and Shutters

Alea, thank you for your honest feedback and for highlighting the great work of our fitting team. We’re sorry for the frustration with your order and take your points on board — clear communication is something we’re committed to improving. We hope you enjoy your blinds for many years to come.
Andrew - Village Blinds and Shutters

Rated 5 out of 5 stars

Exceptional

Everything was accurate and all interactions were friendly and professional. The blind fitter was superb and went above and beyond to fit the blinds in my chaotic home! (new build house with boxes everywhere to navigate)

September 19, 2025
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Reply from Village Blinds and Shutters

Hi Bronagh,
Thank you for your lovely review. I’m delighted your made-to-measure blinds were fitted so well, even with the challenges of a busy new-build home. Our fitters take real pride in working carefully around whatever they find on the day, so it’s great to hear that made a difference. Enjoy your new home and blinds — and if you ever need anything else, just let us know.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Beautiful stress free blinds

Village blinds are just efficient in every way from the measuring and the fitting. Quote was quick with honest advice and pricing. The fitting was mess and stress free. The blinds look beautiful. I will be back to order more blinds

September 19, 2025
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Reply from Village Blinds and Shutters

Hi Suzanne,
Thank you for your kind words. I’m delighted to hear your new made-to-measure blinds look beautiful and that everything from quoting to fitting felt straightforward and stress-free. When you’re ready for the next room, we’ll be more than happy to help.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Wonderful company to work with.

Wonderful company to work with.
Very professional and friendly staff.
Home visits to ensure you find the perfect window treatment suitable for your home always a bonus.
Owner was a amazing
Would def recommend

September 15, 2025
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Reply from Village Blinds and Shutters

Hi Amanda,
Thank you for taking the time to leave such a lovely review. It’s great to hear you found both our home visit and the full service helpful while choosing the right window blinds for your home. Professional, friendly support is exactly what we aim to deliver. Your recommendation is genuinely appreciated.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Great product very well fitted

Great product very well fitted

September 11, 2025
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Reply from Village Blinds and Shutters

Hi David,
Thank you for your review. I’m really pleased to hear you’re happy with your new plantation shutters and the standard of the fitting. A clean, accurate installation is something our team take great pride in. If you ever need any aftercare or advice, we’re always here to help.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

5 star quality

Amazing quality products

June 6, 2025
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Reply from Village Blinds and Shutters

Hi Josie,
Thank you for your lovely feedback. It’s great to hear you’re impressed with the quality of your new made-to-measure shutters — they’re built to last and offer superb light control. If you ever need anything in the future, just let us know.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Very proactive and knowledgeable…

Very proactive and knowledgeable surveyor- blind installation was on program and all blinds were installed with no snags

October 7, 2024
Unprompted review
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Reply from Village Blinds and Shutters

Hi Kevin,
Thank you for your feedback. I’m glad our surveyor and fitting team looked after you and that everything ran smoothly.

Kind regards,
Andrew – Village Blinds and Shutters

Rated 5 out of 5 stars

Quality of blinds

Quality of blinds
Efficient ordering and installation

July 17, 2025
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Reply from Village Blinds and Shutters

Hi Geraldine,
Thanks for taking the time to leave us a review. We’re pleased you found the process efficient and are happy with your new blinds.

Best regards,
Andrew – Village Blinds and Shutters

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