Everything was explained to me in a clear friendly manner . I was encouraged to ask questions ; which I did. I received am immediate solution to my debt problems ! I certainly don't feel trapped into... See more
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See what reviewers are saying
I was very nervous about sorting my debts out, Vincent Bond representatives Sheraz Butt and Karrie Coumbe have been very helpful and patient with me, as I know I can get very stressed I haven't felt... See more
I called Vincent Bond and had my reservations but they were instantly dispelled upon speaking to one of their advisor's. There were no feelings of judgement and I genuinely felt like they wanted... See more
I have recommended 2 of my close family members who both now have an agreed plan in place. With your help and advice, you have made our family less stressful which in turn has helped us as a family to... See more
Company details
Contact info
255-261 Horn Lane, W3 9EH, London, United Kingdom
- 0800 567 0056
- info@vincentbond.com
- vincentbond.com
DMP Review
I spoke to Christie Hurrell who was fantastic
and pleasent to talk to. I would certainly recommend her and Vincent Bond to my family and friends.
Keith white
I had a really positive experience with Keith and Vincent bond they made a difficult personal decision very easy and achievable. Anyone who like me never expected to find themselves in this position I would say don't put it off contact Keith and he will go through the whole thing with you even replying to my emails after 10 at night, that's dedication I can't speak highly enough of him and the team he works with
An excellent service
Vincent Bond have always been extremely helpful and friendly. I have been with them for 3 years and they have removed all my stresses regarding finance. They offer 100% support and are on hand at all times during the day to give helpful advice.
Review
Explained in plain english with all the facts and honesty about the process
Great service and great customer service.
Just had a review with Adam, very polite and very helpful. Every member of staff is great. A really great company
Iva debt help
Vincent bond are so friendly , I buried my head in the sand with my debts ,couldn't sleep at night always on my mind ,I rang up scared and embarrassed! But I was soon put to ease ,I spoke to Keith and he was so helpful and kind on the phone, he went through absolutely everything,explained every option I had and decided on the best one for me,helped me sort my incoming and outgoing, I felt like a weight had been lifted from my shoulders! I had a email straight away, my pack was sent the next day, I had a courtesy call the day after seeing if I needed Any help or questions,was gave a number and email to contact them anytime I needed.I was explained how much I would need to pay a month,when it would be all paid,explained how long I'd be paying for. How long it would take to set it up ,explained any letters ,calls I can send them to the company and they deal with them .excellent company I'd recommend to everyone who is in debt and needs help ,they have really helped me out when I thought there was so way out .
Feedback
Absolutely kind helpful and quick company! Perfect ! I recommend everyone who has financial problems!
Friendly and knowledgeable
Claire was friendly and made me feel at ease. The process was quick and straight forward
Came at a difficult time
After me and my partner breaking up leaving me with a 7 week old premature baby times were really hard. It came to the point where I had no other choice but to look at managing my debt to be able to carry on in the future. I was anxious and put it off for a while after initially enquiring but I have never been hassled and there is the option to converse via email which I feel eases the pressure. They understood my situation and spoke to me on a personal level making me feel a lot better about my current situation. I feel like they are taking control of a big part of my life... in a good way. Thanks :)
Professional and friendly service that puts you at ease.
Very friendly service; Any problems dealt with in a prompt and professional manner.
Excellent service
They made me feel like I had someone on my side for the first time. And I could finally have some piece of mind. Very friendly and even had a bit of a chat with me and made me laugh. Which for me was really nice. I would recommend anyone who was unfortunate enough to be in my position. Thanks for all your help .
Very helpful
Nice polite and don't try to get do anything that you don't want to really helpful glad they got in touch with me
Continuous excellent service
Iv been with Vincent Bond now For almost 5 years.
I have worked in customer service for 8 years now and we aim to provide an exceptional service. This is one I feel Vincent bond as a whole has maintained from the start go. Regardless of who I speak to and what the query is, all staff members are clear at providing information and make you feel "looked after" which naturally makes me as a customer trust Vincent Bond with my finances.
Brilliant service
Catherine lee my advisor was very clearly on what was happening and guided me through the process of my debt management plan.
EXCELLENTLY HELP IS ONLY A CALL AWAY
Experiencing a high debt to income ratio I contacted Vincent Bond to discover if they could be of assistance. A polite and complete discussion followed where the advisor discovered the issues and quickly detailed the options, together with the pros and cons, available. The advisor soon put me at ease and I felt very confident in making an informed choice based on his findings. I now feel a solution is at hand to fulfill the expectations of myself and my creditors.
Vincent Bond are certainly professional, compassionate and efficient. Thank you.
Vincent and Bond
I am totally pleased by the debt adviser Sheraz Butt. He explained in detail what the options are for myself, guided thoroughly into different scenarios to make me feel comfortably at ease. Well done for Vincent and Bond.
peace of mind
Was very wary when I received the call from them but they explained every thing in plain English and really set my mind at rest, the staff are so helpful and friendly and don't talk down to you
ViNCENT BOND
Vincent bond have been fantastic and have really helped me they are very friendly to speak to and always listen to you.
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