Vincentius Apparel Reviews 57

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I ordered a fuel transfer pump that would work with my Milwaukee batteries but I received one that required D cell batteries and was the quality of a cheap child’s toy. I tried to return it but they s... See more

Rated 1 out of 5 stars

Paid for next day delivery in time for the Friday, items arrived the following Monday. Customer service is non existent. They never answer the phone and when you call into the shop, you can't even s... See more

Rated 1 out of 5 stars

I received my item a heated vest that was supposed to to be an XL which came in so small that my sister that wears a medium didn’t fit her. When I contacted them all they want to do is give me a 30% d... See more

Rated 2 out of 5 stars

Ordered a sweatshirt over 2 weeks ago. I was told it would come in 10 days maximum and it hasn't arrived. Tried to contact the company and got no answer. Even tried to get the tracking number and... See more

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1.4

Bad

TrustScore 1.5 out of 5

57 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Bad comunication...

Ordered a sweatshirt over 2 weeks ago. I was told it would come in 10 days maximum and it hasn't arrived. Tried to contact the company and got no answer. Even tried to get the tracking number and still got no answer from the "support" that they claim to have. Site is pretty organized but lacks communication when problems happens.

*UPDATE* (12/21/2016)

Product arrived more than a month after the order. However, support still hasn't said a word to me.

December 3, 2016
Unprompted review
Rated 5 out of 5 stars

Ordered in India received in Canada.

Previous review: I ordered a snapback on 29th June. I have been trying to contact the team since past 10 days via facebook, email and chat but there has been no response. The product has not yet been delivered. The product has to be delivered to India. I was sent an email saying the product will be delivered via Royal Mail. I have contacted Royal Mail but they told me to contact the senders. Any help here from someone would be great.

I was contacted by the vincentius team regarding the product. I told them I have not received it yet and I have moved to canada for further studies. They promised me a delivery with in a week. I received it in the next five days. Really appreciable service. Thank you team vincentus. :}

July 12, 2016
Unprompted review
Rated 1 out of 5 stars

3 months and still waiting

I have ordered 5 snapbacks from them. It has been three months and I still haven't received it. And now they aren't responding to my emails or twitter. I was told it will take a month. No tracking number was given after asking for 2 or 3 times.

May 11, 2016
Unprompted review
Rated 5 out of 5 stars

Great company, Great quality, Great experience..

I have to admit, I doubted that I will receive my items, but fortunately, it was arrived during a month.. however, my shipping address is Saudi Arabia!! for those people living in KSA, I should ask them to be patient, your shipments will arrive if you have fill in your correct shipping address..

Thanks Vincentius for great product quality and cooperation..
Fahad

October 13, 2015
Unprompted review
Rated 5 out of 5 stars

Love it!

Couldnt be happier with my Madrid Away Snapback .. Really pleasantly surprised by the quality of it.. definitely as good if not better than New Era etc.

October 7, 2015
Unprompted review
Rated 5 out of 5 stars

Great Product, Great Shipping

Bought a Manchester City snapback as I am a passionate fan of Manchester City living in Sydney, Australia. The website was a breeze for ordering and within a few clicks the ordering was done and I had my receipt by email. The shipping to Australia took around 2 weeks, like they said and for that I am very grateful. The product is great, has adjustable fitting, great material and vibrant colours. Amazing from Vincentius, amazing...

October 5, 2015
Unprompted review
Rated 5 out of 5 stars

Awesome hats! Fast shipping!

I've been eyeing a few of these hats for a while now and finally just decided to pull the trigger. I'm glad I did because they're dope. Good quality, comfortable fit, fast shipping considering it came internationally.

I will probably order from them again as they update designs.

September 24, 2015
Unprompted review
Rated 5 out of 5 stars

Love the Snapbacks!

Love the hats especially the BVB yellow and black, i also order an Arsenal Red and Black, they're both awesome and i rock them everywhere i go! I live in The U.S and it took about two weeks to get them, to me that is perfect since ya'll across the world. The price for the hats is right and it's worth every cent. Looking forward to buy more hats.

September 23, 2015
Unprompted review
Rated 5 out of 5 stars

Great Qulity

I have purchased Chelsea's strapback hat and I am so happy with the quality of the item. I went to Stamford Bridge with the hat and everyone loved it there. I highly recommend buying the product.

September 21, 2015
Unprompted review
Rated 4 out of 5 stars

Great hat

I really like the hat, and good on arrival time.

September 21, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic

Very speedy delivery and delighted with the quality of the hat I ordered. Will certainly recommend to friends and family!

September 18, 2015
Unprompted review
Rated 5 out of 5 stars

a great company

I am happy with my purchases from vincentius apparel they also have great customer services and I highly recommend them to anyone else

September 18, 2015
Unprompted review
Rated 5 out of 5 stars

Great buy, timely delivery, and perfect accessability!

Vincentius Apparel has a great selection of unique items that can't be found anywhere else. I was looking for cool flat billed soccer hats everywhere and wasn't satisfied until I came across Vincentius Apparel on Instagram. I checked out their selection, and I first had reservations about the price so I didn't buy immediately. However, when Barcelona won the treble, I couldn't resist any longer and splurged and I am so happy I did! Fits great, feels great, looks great, is a great purchase! Highly recommend Vincetius Apparel.

September 17, 2015
Unprompted review
Rated 1 out of 5 stars

Well..

Well... I haven't recived my order that I made on the month of July, and the order # that email me is not corret.👎

September 17, 2015
Unprompted review
Vincentius Apparel logo

Reply from Vincentius Apparel

Hi Guillermo,

Unfortunately it seems that you simply did not pick up your item after a delivery attempt was made at your house. You can check the tracking number that was emailed to you (LB258230705GB). Please check this at https://www3.royalmail.com/track-your-item .

We are willing to offer you a replacement as a gesture of good will. Please email us with the address you would like us to send it to.

Thanks

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