Vincenzo Maurino Consultant Ophthalmic Surgeon Moorfields Eye Hospital Reviews 

555
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical team for providing thorough pre-operative assessments, clear explanations, and ensuring that surgical procedures are entirely painless. People highlight the exceptional level of professional care, noting that staff members are consistently kind, highly efficient, and supportive from the initial consultation through to post-operation checkups. Though some people felt understandably nervous or approached their operations with initial hesitation, they ultimately achieved fantastic, life-changing vision outcomes without needing reading glasses. Reviewers also emphasize that appointments run punctually and subsequent follow-up examinations are conducted with remarkable thoroughness.

What people talk about most

Service

Customers report extremely positive experiences with the service, highlighting a seamless process from the... See more

Staff

Users describe positive interactions with staff, highlighting an overwhelming sense of appreciation and... See more

User experience

Reviewers highlight positive aspects of user experience, noting that it greatly improved their quality of... See more

Product

Reviewers express immense satisfaction with the lenses and surgical outcomes. Consumers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I underwent successful cataract surgery by Mr. Maurino on both eyes within the space of two months. I suffer from Marfan’s syndrome. His detailed pre-operative analysis and valuable advice on choice o... See more

Rated 5 out of 5 stars

Mr Maurino and his team have been superb from day one. Very thorough assessment before surgery with comprehensive analysis of my need. This led to very sound advice on the type of lens that I ne... See more

Rated 5 out of 5 stars

I had read some excellent reviews of Mr Maurino with regard to cataract surgery prior to making an appointment for a consultation. This was worthwhile research, I benefited greatly from Mr. Maurino's... See more

Rated 5 out of 5 stars

From the first Consultation and professional services I felt reassured throughout the whole process. I am happy to say that my experience exceeded my expectations. I would like to express my highest... See more


Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist
  4. Ophthalmology Clinic
  5. Private Hospital
  6. Surgeon

Information provided by various external sources

Vincenzo Maurino is a Senior Consultant Eye Surgeon to the Refractive Laser Vision Correction, Cataract Surgical Services and Corneal Transplant Service at the world renowned Moorfields Eye Hospital in London. He holds the post of Director of the Cataract Surgical Service at Moorfields Eye Hospital, where he treats patients using the most advanced femtosecond laser technologies. Specialising in laser eye surgery vision correction, cataract and corneal transplant surgery for over 10 years, he has performed hundreds of corneal transplants, thousands of refractive surgical procedures and tens of thousands of cataract procedures. He offers patients unique expertise, unsurpassed experience combined with leading eye treatment technologies and a comprehensive patient-focused approach, all of which are based on state-of-the-art research. Patients of Vincenzo Maurino are in the hands of a highly qualified eye surgeon and vision health expert. Having your eye surgery with Mr. Maurino at Moorfields Eye Hospital gives you the peace of mind that your surgery will be carried out to give you the best chance of having a superb result.


Contact info

4.9

Excellent

TrustScore 5 out of 5

555 reviews

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4.9

All reviews

(555)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience

From start to finish Mr Maurino and his colleagues were fantastic.
Andrew Robson was very helpful with arranging my appointments and giving me all the information I needed.
I would highly recommend Mr Maurino to take care of you if needed.
Mr P Mudd

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

First rate service

I had LASIK surgery in both eyes in June 23 and I'm thrilled with the results. Excellent before and after care from Mr Maurino and team. Thank you.

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

T-PRK surgery

In April of this year, I underwent T-PRK eye surgery by Dr. Maurino. The surgery proceeded seamlessly, devoid of any discomfort. My vision has dramatically improved, and I haven't experienced any dryness in my eyes. I am incredibly pleased with the outcome, as it has undeniably brought about a significant change in my life. I extend my gratitude to Dr Maurino for his expertise and care.

April 4, 2023
Rated 5 out of 5 stars

It's now 2023 and I had the LASIK eye…

It's now 2023 and I had the LASIK eye surgery with Mr Maurino in 2016. The care I received and the results I obtained have been incredible. I'm extremely happy I made the decision to have the surgery and that I decided to have it done at Moorfields and with Mr Maurino. Surgery of course is a highly individual decision. But without hesitation I would recommend you see Mr Maurino for an initial assessment.

January 4, 2023
Unprompted review
Rated 5 out of 5 stars

Laser Eye Surgery

I had a LASIK corrective eye surgery in January 2023. I am very happy with the results. I can now see well without glasses and it's liberating to have my vision back without worrying about glasses or contact lenses. I wish I had done it years ago but am very glad that I didn't wait any longer.

May 10, 2023
Rated 5 out of 5 stars

Thank you Mr Maurino

I would like to express my profound gratitude to Mr Maurino for the care I had received during recent operation on my eye.
Every aspect of surgery was practically perfect. Mr Maurino carried out the surgery with the magic touch and incredible gentleness. Mr Maurino team was very caring, professional and with touch of humanity. THANK YOU. Very grateful patient. TG

May 10, 2023
Rated 5 out of 5 stars

Bilateral Trans-PRK - excellent experience!!

The whole experience from start to finish was extremely professional and I felt very safe the entire time. Mr Maurino and his team are very good at making sure you understand your options and what the procedure and recovery will look like. They are on hand if you have any questions and they make sure you are happy and confident with the next steps post surgery too. I am so delighted with the improvement in my vision and I am so glad I made the decision to go to this hospital for the procedure as it really was excellent service and aftercare. I couldn't recommend them more!

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect vision after cataract surgery

My experience of bilateral immediate sequential cataract surgery (cataracts in both eyes replaced with IOLs in the same appointment) has been exemplary. Mr Maurino explained the options for the replacement lenses and his skill as a surgeon has resulted in perfect vision for far and near sight. The outcome for my vision has exceeded any of my expectations and I am now 'glasses free' (previously I was very short sighted, -9.75 dioptres in one eye). I have no hesitation in giving Mr Maurino my highest recommendation - a brilliant surgeon achieving outstanding results.

March 9, 2023
Unprompted review
Rated 1 out of 5 stars

Not happy

I had an appointment with Mr V Maurino was examined and told I had a cataract in both eyes. I had surgery to have these removed and had varifocal lens replacement in both eyes. So far I had a good experience and great staff. I had wonderful vision and sent home with a prescription for different eye drops. My vision started getting worse again. I had two appointments with mr Maurino. He confirmed that surgery had given me a slight astigmatism in one eye. He said I had 20\20 vision. I had this operation so that I could read a book again. I still cannot read for any length of time. I have blurry vision. My eyes get very tired very quickly. I still cannot drive at night. Was this a waste of money?? He did confirm that I had dry, irritated eyes and to carry on with eye drops long term and use warm eye mask and may get better with time. I was not happy with this outcome and felt I was just being fobbed off when I was discharged. That was November 2022. My eyes are no better and feel very frustrated that my vision is impaired. I went back to the optician that originally referred me. I had a thorough eye examination that showed I needed glasses for both long and short sight! One eye was stronger than the other. The lenses were not aligned correctly. I feel so angry. Yes my eyes are much better than they were but I expected not to wear glasses for a long time and not to do so much maintenance to have some relief from sore eyes. Everyone has a different experience and this is mine.……

March 17, 2023
Unprompted review
Vincenzo Maurino Consultant Ophthalmic Surgeon Moorfields Eye Hospital logo

Reply from Vincenzo Maurino Consultant Ophthalmic Surgeon Moorfields Eye Hospital

Dear Sir / Madam,

Thank you for your Trustpilot review.

We are sorry to hear your vision is not what expected.

If you could please contact the practice managers, they can arrange for you to be reviewed to see if anything further can be done to improve your vision. If you could also forward on your opticians report this would be helpful. We look forward to hearing back from you.

Rated 5 out of 5 stars

Trans-PRK laser surgery

I had trans-PRK laser surgery carried out by Mr Maurino in November 2022 at the new site on New Cavendish Road and the surgery went smoothly. Mr Maurino and his staff were calm and guided me through the process every step and were there to anwser any question I had. The after-care was explained to me in detail and I felt well taken care of during the consequent follow-up appointments, with Mr Maurino just a phone call away if I had any questions. I highly recommend Mr Maurino for any vision improvement surgeries!

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased

Mr Maurino did a fantastic job in assessing my vision and making recommendations as to how to improve it through laser surgery. The after care was also exceptional.

January 24, 2023
Rated 5 out of 5 stars

Mr Maurino is a great surgeon. He is straightforward to deal with, clear and his private clinic is very efficient.

The swiftness with which he saw me, his professional advice and how he and his team at Moorfields arranged my operation quickly (despite having one Covid cancellation I was in two weeks later) and recent thorough follow-up appointment. I felt very well cared for. The operation wasn't so bad at all, don't hesitate to get your cataracts done with him. The hospital's private wing is of a very high standard and the staff are all very helpful and friendly. My eye is back to near perfect vision now. Very satisfied!

December 10, 2022
Rated 5 out of 5 stars

Very happy so far

My experience with Vincenzo and his team has been a very positive one to date. I underwent the TransPRK procedure on 6/12/22 following careful consideration and consultation with Vincenzo. The surgery itself took only a matter of minutes and was completely pain free, with the whole team doing their utmost to put me at ease. VM explained to me the aftercare involved having laid out the medication regimen in an easy to use computerised table. Following the surgery, VM provided me with his phone number and assured me I could contact him with any concerns I had.

A month after the procedure, I revisited VM at very short notice as I was in London on other business and his practice manager, Rita, very kindly fit me into his appointment schedule. Following this examination, I was told that my visual recovery so far has been going well and should continue to improve in the coming weeks.

I am still in the early stages of my recovery but would have no hesitation in stating that I am very pleased with the level of care I have received to date from Vincenzo and his team. I have a long way to go, and more appointments to attend before I am eventually discharged from his care, and so will definitely be writing up another review in the coming months, to provide a further update as things progress.

December 6, 2022
Rated 5 out of 5 stars

I found the whole experience stress…

I found the whole experience stress free and reassuring. Mr Maurino took the time to answer my questions and gave me great confidence in the procedure. As at the date of writing, the outcome has lived up to my expectations.

December 8, 2022
Rated 1 out of 5 stars

I had laser eye surgery with Mr Maurino…

I had laser eye surgery with Mr Maurino 5 years ago in dec 2017, although it was a ’success’ im deeply unhappy with the results and wish everyday that I had never had the surgery. If I could have my old vision back I would be a happy woman! No chance of this and no contact lenses fitted by specialists will give me all day comfort and good vision that my old contact lenses did. The laser could not deal with my high prescription and astigmatism, and I do not believe I was a good candidate for this lasik operation that I had. Sorry Mr Maurino it was a life changing surgery in the worse way and I am left regretting it.

December 16, 2022
Unprompted review

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