Diverse stocks at vino, fast response. The reason I decided to buy was birthday discount and a very good deal on Dopff. Quick delivery and able to change delivery date. Within 3 days I was handed over... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wow, ordered Italian wine (located in Italy) on 24th Jan, delivered to our door 29th January. They used Fedex so you can see it on its journey. No taxes or additional fees to be paid. Result = wi... See more
Company replied
Almost like buying wine from Italy in the pre-Brexit days of simple online shopping for EU sourced goods. Prices are very competitive and the range is fantastic for some iconic labels as well as my mi... See more
Company replied
Lovely item special addition champagne in a lipstick container .it was a positive experience and good communication throughout and very quick delivery . It was packaged really well and came perfect .I... See more
Company replied
Company details
About VINO.COM
Written by the company
- English version follows Italian text -
Vino.com, migliore enoteca online d'Italia 2021-2025, è stata fondata nel 2014 in Toscana. Vanta un catalogo con più di 8000 etichette di vini rossi, bianchi, rosé, Champagne, Spumanti e distillati delle aziende più importanti e di tante realtà emergenti.
Su Vino.com, potrai selezionare i tuoi vini preferiti in modo rapido e intuitivo, acquistare in tutta sicurezza e ricevere comodamente a casa o ovunque ti trovi, le bollicine ideali per un after-work, i bianchi perfetti per un aperitivo, i rossi importanti per una cena speciale e gli Champagne e le bollicine più trendy da stappare con gli amici.
Oltre all'Italia, Vino.com spedisce in Austria, Belgio, Danimarca, Finlandia, Francia, Germania, Monaco, Paesi Bassi, Regno Unito, Spagna, Svezia e Svizzera.
- English version -
Vino.com, recognised as Italy's Best Online Wine Shop from 2021 to 2025, was founded in 2014 in Tuscany. It boasts a catalogue featuring over 8,000 labels, including red, white, rosé and sparkling wines, Champagne and spirits from renowned producers and emerging wineries.
On Vino.com, you can quickly and intuitively select your favorite wines, purchase them securely, and have them delivered right to your doorstep or wherever you are. Discover the perfect sparkling wines for an after-work gathering, crisp whites for an aperitif, bold reds for a special dinner, and the trendiest Champagnes and bubbles to pop open with friends.
In addition to Italy, Vino.com ships to Austria, Belgium, Denmark, Finland, France, Germany, Monaco, the Netherlands, Sweden, Spain, Switzerland, and the UK.
Vino.com, migliore enoteca online d'Italia 2021-2025, è stata fondata nel 2014 in Toscana. Vanta un catalogo con più di 8000 etichette di vini rossi, bianchi, rosé, Champagne, Spumanti e distillati delle aziende più importanti e di tante realtà emergenti.
Su Vino.com, potrai selezionare i tuoi vini preferiti in modo rapido e intuitivo, acquistare in tutta sicurezza e ricevere comodamente a casa o ovunque ti trovi, le bollicine ideali per un after-work, i bianchi perfetti per un aperitivo, i rossi importanti per una cena speciale e gli Champagne e le bollicine più trendy da stappare con gli amici.
Oltre all'Italia, Vino.com spedisce in Austria, Belgio, Danimarca, Finlandia, Francia, Germania, Monaco, Paesi Bassi, Regno Unito, Spagna, Svezia e Svizzera.
- English version -
Vino.com, recognised as Italy's Best Online Wine Shop from 2021 to 2025, was founded in 2014 in Tuscany. It boasts a catalogue featuring over 8,000 labels, including red, white, rosé and sparkling wines, Champagne and spirits from renowned producers and emerging wineries.
On Vino.com, you can quickly and intuitively select your favorite wines, purchase them securely, and have them delivered right to your doorstep or wherever you are. Discover the perfect sparkling wines for an after-work gathering, crisp whites for an aperitif, bold reds for a special dinner, and the trendiest Champagnes and bubbles to pop open with friends.
In addition to Italy, Vino.com ships to Austria, Belgium, Denmark, Finland, France, Germany, Monaco, the Netherlands, Sweden, Spain, Switzerland, and the UK.
Contact info
Via del Tiratoio 1, 50124, Firenze, Italy
- support@vino.com
- vino.com
4.8
Excellent
14K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service was excellent when I…
Customer service was excellent when I had a problem filling out the form
March 8, 2026
Reply from VINO.COM
Hello Brigitte,
Thank you very much for sharing your experience. We are really pleased to hear that our Customer service team was able to assist you promptly when you encountered difficulties while filling in the form.
Providing clear and helpful support is an important part of the experience we want every Customer to have on VINO.COM, and feedback like yours is greatly appreciated.
We hope to see you again soon on VINO.COM to discover new wines from our wide selection and enjoy another great shopping experience.
Warm regards,
Eleonora
Reply from VINO.COM
Hello Aksel,
thank you very much for your review. We are delighted to hear that you appreciated the easy ordering process, the competitive prices, the fast delivery and the careful packaging.
At VINO.COM we work every day to offer our Customers a wide selection of wines together with a simple and reliable shopping experience.
We hope to welcome you again soon on VINO.COM to discover new labels.
Martina
Good prices and + delivery to Spain
March 4, 2026
Reply from VINO.COM
Hello Marcos,
thank you very much for your review. We are delighted to hear that you appreciated our good prices and the possibility of delivery to Spain.
At VINO.COM we work directly with producers in order to offer our Customers a wide selection of wines from Italy with competitive prices and a reliable delivery service across many European countries.
We hope to welcome you again soon on VINO.COM to discover new labels.
Eleonora
Quick delivery
March 4, 2026
Reply from VINO.COM
Hello,
thank you for your review. We are very pleased to hear that you appreciated the quick delivery.
At VINO.COM we work every day to offer our Customers a wide selection of wines and spirits together with a reliable and efficient delivery service.
We hope to welcome you again soon on VINO.COM to discover new labels.
Martina
Fast delivery
Fast delivery, no problems, you just make your order, and it magically appears at your door. What's not to like <3
February 27, 2026
Reply from VINO.COM
Hello Katja,
thank you very much for your lovely message.
We really like your description of the experience: placing an order and then seeing it “magically” arrive at your door. At VINO.COM we work hard to make the whole process smooth and reliable, from choosing among thousands of wines in our catalogue to a fast and secure delivery.
We hope to see you again soon on VINO.COM for your next order and for more great wine discoveries.
Kind regards,
Martina
Reply from VINO.COM
Dear Wim,
thank you very much for your kind words.
We are delighted to hear that you appreciated both the product quality and the service. At VINO.COM, we carefully select our wines and spirits in direct collaboration with producers, ensuring high standards and a reliable, efficient delivery experience for every customer.
Your feedback truly means a lot to us.
We look forward to welcoming you back to VINO.COM for your next order and to helping you discover more exceptional labels.
Kind regards,
Martina
A+ wine site
always a surprise to see how big the range is on the site. lots of choice, excellent prices and fast shipping in a bottle safe box. always satisfied with the order.
February 18, 2026
Reply from VINO.COM
Dear Peter,
thank you very much for your wonderful review. We are delighted to read that you are always satisfied with your orders and that you appreciate the wide range available on VINO.COM.
We work closely and directly with producers, offering a carefully curated selection of wines and spirits, competitive prices and fast shipping in secure, bottle safe packaging. When you choose Italian wines on VINO.COM, you purchase directly from Italy through a short supply chain, ensuring quality and optimal storage conditions.
We look forward to welcoming you back soon for your next discovery.
Kind regards,
Martina
Reply from VINO.COM
Dear Marieke,
thank you for your kind feedback. We are delighted to know that you enjoyed the quality of the wines and that your delivery arrived on time. At VINO.COM, we work carefully to combine a well-selected range with reliable service.
We look forward to welcoming you again on VINO.COM to discover new labels.
Sara
Good service and delivery.
February 8, 2026
Reply from VINO.COM
Dear Philip,
thank you for your feedback. We are pleased to know that you appreciated both the service and the delivery provided by VINO.COM. Reliability and efficiency are key priorities for our team.
We look forward to welcoming you again on VINO.COM to discover new labels.
Martina
Efficient service with prompt delivery…
Efficient service with prompt delivery and very competitive pricing. Thank-you. I trust that our business relationship will continue.
February 7, 2026
Reply from VINO.COM
Dear Lynda,
thank you very much for your kind message. We are delighted to know that you appreciate the efficiency of our service, the prompt delivery and the competitive pricing at VINO.COM. Your trust truly matters to us, and we look forward to continuing our relationship with the same level of care and reliability.
We hope to welcome you again soon on VINO.COM to discover new labels.
Eleonora
Super Wine Store!
Nice selection of wines and very nice customer service and quick delivery!
February 5, 2026
Reply from VINO.COM
Dear Christine,
thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our wine selection, our customer service and the quick delivery.
Your satisfaction truly means a lot to us, and we look forward to welcoming you back soon on VINO.COM for your next order.
Kind regards,
Eleonora
Excellent customer service upon…
Excellent customer service upon ordering, delivery and problem resolution.
February 3, 2026
Unprompted review
Reply from VINO.COM
Dear Lisa,
thank you very much for your kind words. We are delighted to hear that our customer service supported you effectively from ordering through delivery and problem resolution.
Taking care of our Customers at every step is a priority for VINO.COM, and your feedback truly means a lot to us.
We look forward to welcoming you back soon.
Eleonora
Amazing Parusso Barolo ordered here
Amazing Parusso Barolo ordered here. Very happy with the price and delivery
January 30, 2026
Reply from VINO.COM
Hi Marina,
in my opinion, the Barolo DOCG PerArmando 2021 from Parusso is one of those wines that truly shows what Nebbiolo is capable of. I think this vintage stands out for its vibrant red fruit, a touch of liquorice, and those elegant, polished tannins that Parusso does so well: bold yet refined.
Pair it with something rich (personally, I’d go for aged cheese or a slow-cooked meat dish) and you’ve got yourself a perfect evening. Great to hear you enjoyed the price and delivery too; always a pleasure to bring great bottles straight to your door!
Looking forward to your next discovery with us,
Christian
Wow, great wine / great delivery
Wow, ordered Italian wine (located in Italy) on 24th Jan, delivered to our door 29th January. They used Fedex so you can see it on its journey.
No taxes or additional fees to be paid. Result = wine at around £5 cheaper per bottle than in UK retailers.
Will definitely use again.
January 29, 2026
Unprompted review
Reply from VINO.COM
Hello and wow, thank you for such a fantastic review!
We’re thrilled to hear that the delivery was smooth, the wine spot-on, and the price even better than UK retailers.
We’ll keep up the speed, the quality and the no-surprises pricing and look forward to sending more Italian wines your way soon.
Cheers from VINO.COM!
Sara
Great wine selection and fast delivery
Great wine selection and fast delivery, also Vino has a lot of offers that are good to check out
January 24, 2026
Reply from VINO.COM
Hello Christian,
you’ve spotted exactly what we aim for: a top-tier wine selection, swift delivery and irresistible offers!
Thanks for sharing your experience, we’ll be glad to welcome you back on VINO.COM anytime for more discoveries and great deals.
Sara
Reply from VINO.COM
Hello Hellen,
thank you very much for your kind review! We’re delighted to hear that you found our website easy to use, that your package arrived safely and that the overall service was quick.
We look forward to welcoming you back to VINO.COM for your next wine discovery!
Warm regards,
Eleonora
Great service and lowest price from Vino.com.
I was suspicious when I compared Vino.com prices with at least 4 other sellers and found them to be at least 10% lower, but once I ordered, everything went so smoothly. I received the wine 2 days before the promised date, so 5 stars definitely deserved!
January 18, 2026
Reply from VINO.COM
Hi Roger,
thank you so much for your fantastic review! We’re thrilled that you gave us a chance and that everything went even better than expected, especially with such a fast delivery!
We work every day to keep our prices sharp and our service reliable, so your words mean a lot.
Looking forward to your next visit on VINO.COM!
Cheers,
Sara
Competitive pricing, great selection, perfect delivery
Competitive pricing, great selection, perfect delivery.
Pleasantly surprised after several bad experiences with other major online wine-stores.
Order placed late November, contrary to said others
1) no excuses about delays in shipping due to Black Friday
2) delivered on the exact day promised
3) perfect communication about one item being out-of-stock, which they promised to ship ASAP but arrived together with the other wines nonetheless.
From now on, Vino.com is my go-to for wines. Great selection of wines, by the way, and a smaller, but satisfying selection of spirits.
December 18, 2025
Unprompted review
Reply from VINO.COM
Hi Christophe,
what a brilliant review, thank you! We’re truly happy that your experience with VINO.COM stood out after other online wine disappointments.
It’s great to hear our pricing, selection and delivery timing lived up to expectations (even in Black Friday madness!) and that communication was clear throughout.
We’re honoured to become your go-to for wines and we promise to keep expanding both our wine and spirits catalogue to surprise you again.
Cheers from the whole team,
Sara
Wonderful web site
Wonderful web site, stocked with high quality great tasting wines from all over Europe. Simple to search and access quality tasting notes. Always a simple purchase.
January 12, 2026
Unprompted review
Reply from VINO.COM
Hi Keith,
thank you for such a generous and detailed review! We're thrilled to know you enjoy our selection of European wines and find the website easy to navigate.
We put a lot of care into our tasting notes to help you choose with confidence, and we're glad to hear that each purchase feels effortless.
Looking forward to your next visit on VINO.COM, there's always more to explore!
All the best,
Giulia
Reply from VINO.COM
Dear Customer,
thank you for your kind words! We're delighted to hear you enjoyed the quality of our wines and the speed of our delivery.
We look forward to seeing you again soon on VINO.COM, there's always a new label waiting to be discovered.
Warm regards,
Eleonora
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.