Advertised mystery boxes are a scam. 3 different boxes A, B and C should contain either 3, 5 or 8 items but even ordering 2 DIFFERENT boxes at the same time will only give you 6 items instead of at... See more
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Vintage Club UK is one of Europe's biggest online vintage clothing stores. They offer high-end designer brands and statement fashion pieces at affordable prices. You can find a wide range of clothing, including vintage sweaters, mystery boxes, and rework collections
Contact info
UNIT 2A Cherry Walk, Sarratt, WD3 6AF, Sarratt, United Kingdom
- customerservice@vintageclub.uk
- vintageclub.uk
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They sell fake items and do not refund
This website sells fake soccer shirts only and not real vintage ones. BEWARE! Goods were sent back to them and I am still chasing a refund after 6 weeks. DO NOT USE THIS SITE.
Purchased a gamble box for my partner…
Purchased a gamble box for my partner who is a huge lover of vintage clothing & he was gassed!!
Great quality products and great brands. Purchased another box for him today.
Couldn’t recommend you enough!!
Very nice clothes
Great labels
There is a selection of top end and retro labels at good price they also have a good selection of retro footy shirts.
i bought a carhartt jacket for £99
i bought a carhartt jacket for £99, the webiste said it would be delivered in 2 days and i ordered it on the 8th January. it is now the 2nd Feb and i still havent received it. when i raised it with the merchant they acted helfpul but nothing was happening. almost 2 weeks ago now i was promised £100 in store credit and i still havent received that. i get an email from one person who says theyre personally following it up. when they do nothing about it i follow up with an email and someone else replies and gives me the same useless promise. This company is full of criminals scamming people.
Helpful as always
Grand stuff
Awful company. Don’t use them
Awful company. Do not use.
My daughter ordered a £50 mystery box. After taking about 3 weeks to arrive, the box contained such rubbish old smelly clothes that we decided send it back.
That was January 3rd. It’s now 31st and I’m still waiting for a refund. Just being fobbed off with automated responses. I doubt I will ever get my daughter’s money back.
Great Deals on Football tops
Great Deals on Football tops - I hope the quality is good.
Not good
Completely unacceptable no refund weeks after returning the item. No acknowledgement, no accountability, and customer service has been unprofessional with a bad attitude. This level of service is unacceptable.
Not fit for purpose not fit to trade
I purchased an Adidas hoodie, it arrived badly stained and smelling of sweat, l emailed the Vintage club Ltd several times received lots of ticket numbers trying to find out where to return the item, in the end l sent it to there business address. l paid for the return and asked for a refund, l had proof of return delivery but they told me they can't find it in there warehouse so they can't check it to issue a refund and now they keep telling me it has been prioritised to the highest level more stalling tactics, l am surprised that Trading Standards haven't closed them down, there is something seriously wrong with the running of this business.
Very happy with service and items purchased.
Very easy website to navigate.Clear pictures and descriptions of items and what I ordered was as described. Quick delivery.Would recommend.
Great service
Great service, great quality , waiting on a mystery box so looking forward
The products are fantastic but the…
The products are fantastic but the delivery oh my the delivery is poor, 7-10 days stated but takes over 20 days to arrive
Avoid: False Advertising, Poor Quality, and Disregard for Consumer Law
I ordered from Vintage Club on 28th December, selecting "Next Day Delivery." The package did not arrive until 21st January, nearly a month later. I eventually had to secure a refund through PayPal as the items were considered lost.
Now that the items have finally arrived, the experience has gone from bad to worse.
False Advertising:
The items are advertised as "Premium A-Grade," but the quality received is significantly below this standard, showing clear signs of heavy wear not mentioned.
Missing Items:
My order was supposed to include a "Free Carhartt" piece as part of the bundle; this was missing entirely.
Return Policy:
Despite the items being late, incomplete, and "not as described," customer service has refused to provide a prepaid return label. They are insisting I pay for the return and a £3 deduction from the original cost.
Under the UK Consumer Rights Act 2015, if goods are misdescribed or late, the retailer is responsible for return costs. Vintage Club is currently refusing to acknowledge these statutory rights and is citing "shop policy" over the law.
I have already reported this to PayPal. If you value your money and expect honest descriptions, look elsewhere.
Easy to use
Easy to use. Love apple pay is an option. What a quality site.
I loved what I got a hope everyone else…
I loved what I got a hope everyone else gets the same service
Ordered an item two weeks ago, still not received
Ordered an item two weeks ago, and unfortunately nothing has been received to date. Contacted customer service who responded explaining item is in transit and they are following up as a priority. However despite regular chasing we are no closer and the responses from the company are clearly automated responses which are sufficiently vague. Having had this experience and reading some of the other reviews I am not confident of ever receiving the item or obtaining a refund, therefore this a warning to others to avoid this company
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