Quick delivery, great communication through Instagram after I tried on a issey miyake 3 pocket jacket in store, and later ended up buying online through their website Jacket is lovely too cheers la... See more
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Very expensive! bought a nice rucksack style bag for £60 already probably equal if not more of what it was originally worth. condition was rough(to be expected for vintage/second hand stuff) but again... See more
Company replied
great store, great clothes, one of a kind, cool staff! except I was disappointed recently when after I had bought some jeans online which was confirmed etc only to be told that they had sold them... See more
It was my first order with Vintage Threads and i dont usually order pre-owned clothes but i think i've changed my mind if the quality of the clothes remains the same. The jacket i order wasnt rippe... See more
Company details
Information provided by various external sources
Having met at University, we’re a small group of mates who simply love finding the freshest garms from all over the world to bring to you! Individuality, expression and sustainability are at the core of our brand, with the latter inspiring us to start our recent #BeGreenWearVintage campaign. It’s not just the clothes which we’ve fallen in love with but the fun-loving, eccentric and slightly mischievous culture which surrounds them, and sharing this is part of why we love our business.
Contact info
United Kingdom
- vintagethreads.eu
3.5
Average
398 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great service
Unfortunately the lovely jacket I ordered was too big for me. Returning it was super fast and easy, thanks for the great service.
December 3, 2021
Great item, delivery and communication
Item delivered really quickly. Item looks like new and just like in the photos.
Thanks
November 28, 2021
Quality item cheers
November 27, 2021
Very fast delivery to Germany
Very fast delivery to Germany. Quality is awesome. Thanks for the nice airdior-chain!
November 26, 2021
Good customer service
Very helpful, good customer service product came in very good condition 👍🏽
November 13, 2021
Unprompted review
10/10 Shopping experience, fast shipping
The item came even quicker than expected, from the UK to Sweden in 3 days! I picked up my item during a sale for a steal price, and I didn’t even have to pay customs at arrival. My jacket was in great condition and I love it. 10/10 shopping experience only thing I’d like to see added is the size on label somewhere on the item page, I know you measure your own sizes but it would come in handy!
October 28, 2021
Unprompted review
Quick delivery and the piece was…
Quick delivery and the piece was virtually good as new.
October 1, 2021
Unprompted review
What an amazing service
What an amazing service, these guys accidentally sent the wrong hat out but then they offered to cover my post, sent me the right one out and gave me a 15% discount! Awesome
September 25, 2021
Unprompted review
Very helpful customer service
Very helpful customer service. They are happy to answer any and all quires that you may have and they sell very good material clothes and rings
September 24, 2021
Unprompted review
Stone Island WB 10/10
The product is exactly how it looked in the pictures! Extremely pleased & will definitely be a returning customer. 🇨🇦
September 24, 2021
Amazing customer service
Amazing customer service! The courier messed up big time with my order but when I reached out to vintagethreads they came with a solution that I was really happy with. Definetly recommend buying from these guys.
September 21, 2021
Unprompted review
Original Email with Vintage Team:
Original Email with Vintage Team:
On Wed, Aug 25, 2021 at 5:48 PM Cedric wrote:
Dear Vintage Threads team,
unfortunately I have given an incorrect address when ordering .
The correct address is …………. in Germany.
I accidentally wrote …… last time...
Is it still possible that I will still receive my long-awaited package?
The order is dated July 12, 2021
Thank you in advance
—————————-
Hi Cedric,
I have contacted DPD to see if they are able to intercept and update the parcel. As soon as they have let us know, we will update you.
——————————-
The package arrived a few days later. Top Service!!!!
Thank you for that!
September 14, 2021
My piece never turned up and after…
My piece never turned up and after weeks of emails they still haven’t got back to me.
September 12, 2021
Reply from Vintagethreads
Hi Will, We've sent you two emails over the past 4 days and haven't had a reply from you. Please can you check your email as theteam@vintage-threads.com has been in touch to send you the tracking link and proof of delivery
Perfect customer service
Perfect customer service, slight mix up with my order that was nobody’s particular fault yet it got fixed immediately and I honestly couldn’t be more impressed!
Got a few goodies sent to me which was the cherry on top.
10/10 products 10/10 customer service !
September 11, 2021
Best in the vintage business
So happy with the communication and the quality of the product.
September 10, 2021
rubbish
Horrific communication, lost my fing package and I'm the one having to contact the shipping company until I can get a refund which is the stupidest thing I've ever experienced. I decided to try out vintage threads because it seemed like a good company and had nice one off pieces, instead all that happened was me loosing $250, and an unresolved case going on for over a month. Fing rubbish company and service, would not recommend.
September 8, 2021
Reply from Vintagethreads
Please get in touch with us at theteam@vintage-threads.com and we can get this matter solved for you straight away. It's difficult when a courier loses a package and we do all we can to get this resolved for you
Happy with purchases
September 8, 2021
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