Vinted DK Reviews 

3,894
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Very bad costumer service. i got banned for selling a ´fake´ redbull jacket. they asked for proof that it was authentic, how am i supposed to prove a jacket is authentic if i dont have it? i dont know... See more

Rated 3 out of 5 stars

I’ve actually been really happy with Vinted, but then I sold a jacket that I know was in perfect condition. The buyer complained about a stain that I know isn't there. They proposed a completely unrea... See more

Rated 1 out of 5 stars

Vinted's automated bots are completely ruining the app. I was banned by a broken algorithm on Friday evening for a 100% authentic item that I have the physical label proof for. Because of this false b... See more

Company details

  1. Online Marketplace
  2. Clothing Store
  3. Men's Clothing Store
  4. Vintage Clothing Store
  5. Women's Clothing Store

Written by the company

Vinted er en fællesskabsbaseret og mangfoldig markedsplads, der har som mål at gøre secondhand til det første valg. Hver dag køber og sælger millioner af vores medlemmer preloved ting i hele Europa. Sælg uden gebyrer og søg blandt unikke kvalitetsartikler - herunder mode, elektronik, boligindretning, kæledyrsartikler og meget mere.


Contact info

2.1

Poor

TrustScore 2 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(3,894)

1,478 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT SELL ON VINTED

Sold a bowl. Only described it as a bowl. The buyer clearly thought it was silver. I never wrote it was. In fact I never even described the material. He then sends pictures of him putting abrasive acid on it and tells me he wants to return it. As I refuse he disputes it with Vinted who asks me to show proof of authenticity. But they can’t tell me what I need to authenticate. They then tell me I have to accept the return as I didn’t provide enough evidence of authenticity. And again they can’t tell me what to authenticate and keeps sending me a standard copy pasted reply. They also completely ignore that the buyer has now damaged the bowl by putting acid on it. Do not sell on Vinted!!!! It’s a waste of time and money and they completely neglect the sellers. And you end up with damaged items

March 11, 2026
Unprompted review
Rated 2 out of 5 stars

Scammers paradise

Too many scammers and fake products.
The idea of the site is great. But they allow way too many fake items, and don’t protect sellers that well.

I’ve had quite a few problems while selling. Buyers complain and there’s nothing you can do other than accept a loss.

Wish too see improvement in the future.

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

Buyer isn't protected!

Platform is great. I really like and support the idea and practice of circular economy.
However, Vinted itself isn't customer friendly when you actually need their support. I purchased a pair of trousers described as 'new without tags'. When I received them, one of the hems is completely unraveled and requires sewing. The buy replied that she didn't realize that until now, but refused to pay for the return shipping. Despite 'Buyer protection', Vinted didn't step in to support. Robot replies a same answer.
This is first time that I ever needed a support from Vinted side and obviously buyer isn't protected and has to pay the price despite the false description.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Embarrassing Customer Service - and lots of fake products

Embarrassing Customer Service - you pay each time for buyer protection. When you need it, you get nothing and the worst customer service in history online.
I bought earpods that did not work. The Seller agreed to take them back - then I paid to send them back and I ended up paying shipping twice and returned the airpods but never received a refund. You pay to be protected but vinted just keeps that money - every time. Helping people scam and sell fake stuff online.

February 28, 2026
Unprompted review
Rated 3 out of 5 stars

Good but it used to be better.

You can easily sell or buy stuff and that's great. But I miss the early days of vinted where postage fees and the bunch of other fees that you pay now were lower. The core part of vinted was that instead of wasting clothes you can sell them or buy cheap. But when the buyer pays more in fees than what the clothes cost.. it removes the whole purpose of it. I know developers have to make a living out of it but, I dont know find another way.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great and easy way to sell your stuff. Has sold many items and never had a problem

February 19, 2026
Unprompted review

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