They make it easy to send and receive, when it comes to QR codes, lockers, etc. it's just annoying to have and try to get cardboards or envelopes when shipping our stuff. Also, we need a printer, adhe... See more
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It’s mostly a very good experience, but there are 2 things that should really be improved : with all the money vinted generates it’s a pity that there is no real customer service to protect users when... See more
Honestly it's become the worste selling app ever made . There's only AI robot " customer services " i use " because the service is non existante . I've been selling on vinted for 5 years I've neve... See more
The main limit of Vinted is the absence of expertise of the items which are posted to be sold by some sellers. Not after the purchase but before Indeed it becomes very difficult to cancel a purcha... See more
Company details
- Online Marketplace
- Clothing Store
- Men's Clothing Store
- Used Clothing Store
- Vintage Clothing Store
- Women's Clothing Store
Written by the company
Vinted est une plateforme communautaire dynamique qui vise à faire de l'occasion le choix privilégié. Chaque jour, des millions de membres à travers l'Europe achètent et vendent des articles d'occasion. Vends sans frais et découvre des articles uniques et de qualité, qui vont de la mode à l'électronique, en passant par la décoration intérieure, les articles pour animaux et bien plus encore.
Contact info
France
- vinted.fr
Hasn’t replied to negative reviews
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Very easy to upload to sell items and…
Very easy to upload to sell items and drop of places very convienient.
Fine when it works but…
Fine when it works, but if something goes wrong customer support will offer no help whatsoever, for the buyer or the seller.
Good service
Perfect and easy
Very easy to use!
I asked for your support with a person…
I asked for your support with a person who “bought” some thing from me and who fished me and you didn’t help at all. You said you cannot do anything and you just allow this people to take advantage of others on Vinted. Not fair
The clothes look nice and match the…
The clothes look nice and match the pictures, but the sizing was a bit off for me. Still wearable, just not the perfect fit I expected.
I am very disappointed with Vinted as a…
I am very disappointed with Vinted as a company. My accounts were banned without any clear reason or proper explanation, which is incredibly frustrating and unfair. I followed all the rules to the best of my knowledge, yet I was still penalized without warning.
What made the situation even worse was the appeal process. I submitted an appeal hoping for a fair review, but it felt completely pointless. There was no meaningful response, no transparency, and no real effort to resolve the issue. It honestly seems like customer concerns are ignored rather than addressed.
Customer support was no help at all. Instead of providing assistance or clarification, I was left feeling dismissed and stuck with no way to fix the situation. For a platform that relies on user trust, this kind of treatment is unacceptable.
I would strongly caution others before relying on Vinted, as the lack of accountability and support makes it a very unreliable service.
If anyone from the company is willing to properly address this issue, you can contact me at: marcellodeluca7 @gmail.com
Top. I like it
They kept my money
Really bad experience, I purchased something and the seller cancelled my order; then vinted refund me 90 less than the original amount, I tried to talk to them but they just kept ignoring me, they literally stole my money.
Perfect deals.
super pratique
THIEVES
0 protection for sellers. Courier treated the package like a rugby ball, parcel was sent inside a bubble envelope with extra foam protection inside, still arrived damaged.
Buyer agreed this was on the courier, but Vinted still took the easy way out and blamed it on the seller, left me without any compensation.
I've been robbed of a few € and left without a precious music collectible from the 90's that was destroyed in the process.
Bye for good, thieves!!
Why restrict an account for no reason
Why restrict an account for no reason? 5 items for sale and we come to call it massive sales?? In addition, when requests are made to know what it is about, we end up with shaky answers. In short, I liked the application until this incident but instead of deleting honest accounts that do nothing wrong, you better delete accounts using AI at least one real action will be taken in this case.
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