everything is great the only thing that really confused me was that I went to Blatno Jezero and when I crossed the border in Lendava, there was no gas station or any kiosk to buy a vignette and not ha... See more
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Love the simplicity of the process. Google ads and sponsorship may be used better for the website to be listed on top by searching the keywords. Some other websites selling the same service with much... See more
Good service, easy to use application. But, the only issue, that I was unable to buy one day Bulgarian vignette. System offered only weekend one, while one-day option even wasn’t in the list. Overall... See more
I had trouble purchasing a motorway vignette through the mobile app, specifically in the phone number section. The app would not accept my phone number. As a result, I had to complete the purchase usi... See more
Company details
Written by the company
vintrica is your popular toll portal for Europe’s motorways. Millions of motorists use the e-vignette every year. Motorists benefit from secure online registration of the motorway vignette. No queuing at the toll station.
Contact info
Konrad-Adenauer-Str. 8, 86836, Klosterlechfeld, Germany
- +49 8232 76 899 76 40
- service@vintrica.com
- vintrica.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
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delivery time..
it was declared a delivery time which wasn’t true. Not even nearly.

Reply from vintrica
was very easy to put in the data
was very easy to put in the data; UID number was immediately checked by the system and whole transaction too only a few moments.
great platform and service
Great service
Great service, easy to use, proficient and very quick and a reasonable price too. Thank you
The company is doing very well and fast.
Excellent as always!
Trouble purchasing trough mob app
I had trouble purchasing a motorway vignette through the mobile app, specifically in the phone number section. The app would not accept my phone number. As a result, I had to complete the purchase using a desktop computer.
Everything was simple & efficient
unfair business practices
I purchased an annual e‑vignette through Vintrica.com, but the purchase was completely unnecessary because my vehicle already has a valid vignette until September 2025. I provided official proof from the Slovenian DARS system. Despite this, Vintrica refuses to cancel the purchase, even though the vignette they registered is not active and will only become valid on 16 July 2026.
Their website shows “cancel” and “change” buttons that do not work – this is misleading commercial practice. Customer support relies on an incorrect legal reference and ignores the fact that the service has not been delivered. After I pointed this out, they stopped responding entirely.
My PayPal dispute was rejected because Vintrica provided incomplete information. I have now submitted the case to the European Consumer Centre (ECC-Net) due to clear unfair and deceptive business conduct.
My experience: misleading website, non-functioning cancellation options, incorrect legal arguments, refusal to communicate, and unfair business practices.
I do not recommend this service to anyone.

Reply from vintrica
Excelent service
Easy and fast
Excellent service for buying road toll vignettes!Excellent service for buying road toll…
I'm extremely satisfied with Vintrica's service for purchasing road toll vignettes. What I appreciate most is the flexibility they offer: you can buy a vignette with immediate activation, or purchase it in advance and activate it later when you actually need it. It's also great that you can buy a vignette as either a private individual or a legal entity, and there are multiple payment options available. Everything is simple, fast, and reliable. Highly recommended!
Simply clever and useful
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