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See what reviewers are saying
Vintrica is far best way to buy e-vignete. User friendly aap, very fast registration of e-vignete upon buying. This time it saved me from stopping 6 times to buy single vignettes.
Overall, everything is fine and easy. The only complaint, it was impossible to by Bulgarian vignette for one day. The only available option was only for weekend, but it was impossible to choose it, as... See more
I was looking for a motorway pass for an upcoming journey through France and Spain. I was impressed by the Vintrica product and their website was clear and uncomplicated. The prices are good and the... See more
Company details
Written by the company
vintrica is your popular toll portal for Europe’s motorways. Millions of motorists use the e-vignette every year. Motorists benefit from secure online registration of the motorway vignette. No queuing at the toll station.
Contact info
Konrad-Adenauer-Str. 8, 86836, Klosterlechfeld, Germany
- +49 8232 76 899 76 40
- service@vintrica.com
- vintrica.com
4.8
Excellent
33K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 24 hours
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It was very easy to get two vignettes…
It was very easy to get two vignettes at once and have them at hand at all times, on the phone.
July 11, 2026
Unprompted review
Easy to use
Easy to use, all informations is correct and helpfuly. Price is real.
July 28, 2026
Unprompted review
Telepass toll box did not arrive
I ordered a Telepass toll box on 25 June. It did not arrive until 11 July when I started my journey. I started to send enquiry letters on 1 July on, practically every second day, to no avail, I only got automatic replies telling me to contact DHL. DHL does not have a phone number, only an automatic link which showed me that my package did not move from Frankfurt. Nobody answers vintrica's Customer Service phone, so when there's a problem with an order you can't do anything. Finally I sent an official complaint demanding a refund which arrived on 17 July.
July 11, 2026
Unprompted review
Reply from vintrica
Dear Réka Szabó,
thank you for taking the time to share your experience. We sincerely regret that your Telepass toll box was not delivered in time for your journey and that you were unable to receive the support you expected.
We also apologize that your enquiries and attempts to reach our customer service did not lead to a satisfactory resolution. This does not meet the standard of service we aim to provide.
We understand your frustration regarding the delayed delivery and the refund process. Your feedback is valuable to us and will be taken into account as we continue to improve our shipping and customer support processes.
Kind regards
Your vintrica.com team
Convenient and easy to use site.
July 19, 2026
Unprompted review
The app is very easy and and user…
The app is very easy and and user friendly. Products are well exposed and easy to buy once my info was on the app.
I used the app for the last two years and since then everything runs smoothly and without problems.
All my prior buys are easy to find and access as well.
July 27, 2026
Unprompted review
You just need vehicle registration…
You just need vehicle registration number and country and that’s all. You make so complicated, it needed me 15 min to apply and get vignette. I hate it to do it and it’s not possible just to buy vignette like in austria where is so simple. Buy and stick it to the car. You are necessary evil i must deal with.
July 26, 2026
Unprompted review
Reply from vintrica
Dear dulivoje,
thank you for taking the time to share your feedback. We are sorry to hear that you found the ordering process more complicated than expected.
The information requested during the purchase is required to ensure that the e-vignette is registered correctly with the respective toll operator. This helps avoid errors and ensures that the vignette is valid for the intended vehicle.
We appreciate your comments and will take them into account as we continue working to improve the usability of our platform. We are sorry that we did not meet your expectations on this occasion.
Kind regards
Your vintrica.com team
You're prompt service
You're prompt service, and fast delivery of the toll box if it works just as well as your service I will be a happy customer
July 17, 2026
Unprompted review
Easy tracking from dispatch to delivery
Easy tracking from dispatch to delivery
July 26, 2026
Unprompted review
Fast & easy.
July 11, 2026
Unprompted review
I have no experience with this service…
I have no experience with this service and I'm curious what it will bring me
July 25, 2026
Unprompted review
Easy to use and predictable 👍
July 18, 2026
Unprompted review
Excelent
It is an easy-to-use, very practical and indispensable application if you want to travel without problems. Congratulations Vintrica!
July 18, 2026
Unprompted review
Fast reaction
July 24, 2026
Unprompted review
Too much service fees!
I have been a loyal customer and purchased highway vignettes from Vintrica dozens of times in the past. However, your service fees and commission rates have simply crossed the line. Charging such an exorbitant service fee relative to the cost of a vignette is completely unreasonable.
Because of these excessive charges, I am officially done using your service. You have lost a frequent customer, and I will be buying my vignettes directly from official providers from now on.
July 23, 2026
Unprompted review
Reply from vintrica
Dear Mr. Baba,
thank you for your long-standing loyalty and for sharing your feedback with us. We are sorry to hear that our current pricing has led you to discontinue using our service.
Our prices include not only the vignette itself, but also additional services such as secure online registration, a user-friendly platform, various payment options, and customer support. All costs are displayed transparently before the order is completed.
We nevertheless regret that you consider the service fee disproportionate and that we were unable to meet your expectations as a frequent customer.
Kind regards
Your vintrica.com team
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