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VIP-BOOKING.DE Reviews 63

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TrustScore 5 out of 5

4.9

Vacation Home Rental Agency
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Company details

  1. Vacation Home Rental Agency

Information provided by various external sources

Finden Sie die perfekte Lage für Ihren italienischen Urlaub

Contact info

4.9

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 5 out of 5 stars

Cancellation due to COVID19 one day before arrival

We booked for one week in Liguria. Unfortunately our Government put Liguria on the COVID19 list one day before our vacation started. This means we must go 10 days in quarantine when we are back in our country. So we decided to cancel the trip. I asked VIP-BOOKING.DE for a refund. They accepted immediately to refund the whole amount. They where very helpful and great in communication. Thankyou for your understanding VIP-BOOKING.DE.

September 25, 2020
Unprompted review
VIP-BOOKING.DE logo

Reply from VIP-BOOKING.DE

Hi Tom, thanks for your review. We hope to host you in 2021, when this nightmare will be over!
Greetings from Liguria
Mauro Bricca
VIP-BOOKING

Rated 5 out of 5 stars

Excellent service!

We had a lovely stay at apartment Giulia in Levanto! The hosts were very flexible, they came to get us at the trainstation and the communication was really good. The apartment was clean, fully equipped and spacious. We highly recommend them!

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

One Word - Perfect!

Perfect Communication, via Email and WhatsApp. Mauro makes a great Job, quick answers and he always keeps you in the loop about the process. Just, that how it should be. Thank you!!!

April 10, 2020
Unprompted review
VIP-BOOKING.DE logo

Reply from VIP-BOOKING.DE

Thank you so much, Markus!
Mauro Bricca

Rated 5 out of 5 stars

very helpful and professional

Due to the Corona crisis we could not start our trip. The contact with Mauro was nevertheless very helpful and professional. We will book there again when the crisis is over.

April 5, 2020
Unprompted review
VIP-BOOKING.DE logo

Reply from VIP-BOOKING.DE

Thank you Karl, we will wait for you with pleasure!

Rated 5 out of 5 stars

Highly responsive and very friendly

Highly responsive and very friendly. Excellent transparency and trustworthiness. We really enjoyed our contact to vip-booking (Mauro). Many thanks - in particular for the full refund in this difficult times of the Corona crisis. We are looking forward to book again as soon as possible. All the best for you and your enterprise!

March 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great agency

Great agency. Good communication and very flexible in their approach. Can only highly recommend them.

March 13, 2020
Unprompted review
VIP-BOOKING.DE logo

Reply from VIP-BOOKING.DE

Thank you so much, Claus!

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