VIP-BOOKING.VACATIONS Reviews 45

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Wonderful property in a super location in Levanto. Perfect base to explore Cinque Terre. 5-10 min walk from railway station and a supermarket 2 mins away. The main hub of Levanto is less... See more

Company replied

Rated 5 out of 5 stars

VIP booking and Paola was great host at our stay in Imperia. The apartment is in a quiet area just outside Imperias most busy streets. The apartment is equipped with everything you need including good... See more

Rated 5 out of 5 stars

Hi Under these circumstances with covid-19, where everything is uncertain, it's great to have booked a place, where they refund our entire payment, even that they where not applied to do that.... See more

Company replied

Rated 5 out of 5 stars

Perfekt comunication and very friendly and helpful. We would gladely use this service again.

Company replied

Company details

  1. Vacation Home Rental Agency

Information provided by various external sources

Find the perfect location for your Italian holiday


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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Rated 5 out of 5 stars

Excellent Professionalism

Hi, I booked an apartment managed by VIP-booking in Champoluc, Italy from 14th Mar for 7 days. It became very evident that travel there would become very difficult due to COVID-19. I had booked through airbnb.com and was way past the free cancellation period. However, Mauro who manages the property was very understand of my situation, basically having to self quarantine for 2 weeks on my return to Ireland and without hesitation offered to refund the full host cost to me. The money was refunded within 48hrs. This was all done prior to flights being cancelled and the Aosta valley being closed. This level of understanding and professionalism was greatly appreciated. I have no hesitation recommending VIP-Booking and Mauro. Regards Karl

March 11, 2020
Unprompted review
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Reply from VIP-BOOKING.VACATIONS

Hi Karl, thank you for your comment. We really hope to host you another time, when this emergency will be ended. Greetings from Italy, Mauro Bricca VIP-BOOKING

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