Eric and his team deliver by far the best customer experience you could possibly imagine. They’re always sending me cute ideas of things I would have never known existed. They’re always sending qualit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it st... See more
Company replied
This purchase makes 5 times that I have bought from Crozus! I am so impressed with the quality as always. Of course I cannot leave a superb review without mentioning the BEST customer service/ sales... See more
Company replied
Company Rep Eric went above and beyond I made a mistake noting his product for another and tried canceling The other vendor no contact info. Anyway we got corrected , but what a Hastle and va... See more
Company replied
Company details
Written by the company
Founded in 2019, our mission is to deliver Luxury for Less while becoming the most trusted and leading store in the market. Since launch, Crozus - Fasbags has built strong, loyal relationships by putting our customers at the heart of everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about us or our products, feel free to contact us. We're here for you - now and always.
Contact info
United States
- support@vipfasbag.com
- vipfasbag.com
4.9
Excellent
497 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Be careful
Be careful they are very misleading some times the item you see on the website looks good but what you receive is different
October 15, 2025
Unprompted review
Reply from Fasbags
Hi Ansu, We’re so happy to hear this! Thank you for appreciating our quick response, quality products, and service. It means a lot to us. We look forward to serving you again soon!
Updated 11/11: We’re truly sorry that our products didn’t meet your expectations. We thought you had enjoyed them before, but your satisfaction is always our top priority. Our team has already reached out to you via Facebook to help resolve this issue and make things right. Could you please check your messages there?
My Gucci purse is very nice!
My Gucci purse is very nice!! Thanks to Eric for helping me every step of the way. I have never had a customer service experience where they were readily available and answered every question via text promptly. He was reassuring and patient with me. My order was shipped express and I received it 2 days earlier than expected. I am highly satisfied with my experience and I will be ordering again!
October 14, 2025
Unprompted review
Reply from Fasbags
Thank you sincerely for your wonderful feedback, Monica! We’re delighted you’re pleased with our products and service. Your trust and support mean the world to us!
We hope you’ll keep choosing us throughout the festive season.
Great products
Great products. I love my purchases. Buy with confidence.
October 2, 2025
Unprompted review
Reply from Fasbags
Thank you so much for your kind words, Ben G! We’re thrilled to hear that you love your purchases and had such a great experience. Your confidence in our products means a lot, and we look forward to serving you again soon!
Quality products across the board!!!
Quality products across the board!!!! I’d highly recommend this company without hesitation. Fast delivery with great communication. 5 time repeat customer who will continue to purchase. Excellent customer service!!!
October 12, 2025
Unprompted review
Reply from Fasbags
Thank you so much for your amazing feedback, SATISFIED CUSTOMER! We’re so happy to know you’ve had a great experience with us every time. Your continued support truly means the world and we’ll keep working hard to bring you the best products and service!
Good quality and friendly customer service
The bag has a very good quality, it came in a beautiful brand box. The customer service is really good. 5 star is well deserved.
October 6, 2025
Unprompted review
Reply from Fasbags
Hi Kathy, Thank you so much for sharing your wonderful feedback! We’re delighted to know that you’re happy with the quality of the bag and that it arrived beautifully packaged. It also means a lot to us to hear that you appreciated our customer service. We look forward to serving you again soon!
Happy with my purchase
My bag is really well made. Looks very authentic, and arrived quickly. Very happy with my purchase!
September 26, 2025
Unprompted review
Reply from Fasbags
Hi Tiffany, thank you so much for your wonderful words! It truly makes me so happy to know you’re enjoying your bag. We put a lot of care into making sure every detail feels special, and hearing your feedback means the world. Thank you again for being such an amazing customer!
Great place to shop!
September 22, 2025
Unprompted review
Reply from Fasbags
Hi Jolly, we are really happy when we make you happy with your order. And we hope we can have a chance to serve you better in your future purchase!
Everything is Great!
Everything I’ve purchased from Fasbags has been fantastic. Great products, customer service, and quick shipping. My latest purchase, an LV bracelet has gotten many compliments.
September 4, 2025
Unprompted review
Reply from Fasbags
Hi Joe, we’re so happy to hear that you’ve been enjoying your purchases with us! Thank you for your kind words about our products and service. We’re glad the LV bracelet is bringing you so many compliments. It’s a beautiful choice!
Prompt and attentive service
Prompt and attentive service, great quality at an affordable price. Trendy fashion!
September 17, 2025
Unprompted review
Reply from Fasbags
Hi D Jay, thank you so much for your kind words! We’re thrilled to hear you enjoyed our service, quality, and fashion. Your support means a lot to us!
I have been working with David for a…
I have been working with David for a while now. He helps me find exactly what I’m looking for. He has taken the time to get to know me, so he knows what I’m looking for perfectly. He is the absolute best! I highly recommend asking for him and working with David! That’s for always being so great, I truly appreciate you!
September 16, 2025
Unprompted review
Reply from Fasbags
Thank you so much for your kind words, Kelsey McClanahan! We truly value your trust and loyalty, and we’re so glad we’ve been able to help you find exactly what you’re looking for. Your support means a lot to us. We really appreciate you!
I loved it
I loved it. Quality is soo good . This is the best purchase I've ever made on online. I want to order more purses from this website. Great customer service highly recommended. Just the golden chain is too yellow.
September 3, 2025
Unprompted review
Reply from Fasbags
Hi Ummey, Thank you so much for your wonderful feedback! We’re so happy to know you loved your purchase and our service. Your support means the world to us. We’ll also take note of the golden chain color to improve. Excited to help you pick out more purses soon!
From the beginning to the delivery and…
From the beginning to the delivery and even after the process was very smooth. I had a personal assistant helping me along the way throughout . I received the goods very fast. The quality is very good . I am very pleased with their services. I highly recommend.
September 3, 2025
Unprompted review
Reply from Fasbags
Thank you so much for your kind words, Regine! We’re delighted to hear the whole process was smooth for you and that you’re happy with both the quality and our service. Your recommendation means a lot to us, and we look forward to assisting you again anytime!
Yes I love it
Yes I love it! Looks really close to the real one except the one snappy's together. Other than that you can’t tell the difference.Thank you!
September 13, 2025
Unprompted review
Reply from Fasbags
I’m so happy to hear that you love it, Vernell! Thank you for your kind words, and it really means a lot. I’ll also note your feedback about the snap so we can keep improving. Appreciate your trust and support!
An Awesome Buying Experience
Craftsmanship and quality are exceptional. Great communication throughout the process. Couldn’t be more pleased. Eric stayed in contact with me making sure of sizing along with sending photos. I will definitely utilize them again and again.
September 5, 2025
Unprompted review
Reply from Fasbags
Hi Charles, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the craftsmanship and service. We truly appreciate your trust and look forward to assisting you again soon!
I hardly ever leave reviews but for the…
I hardly ever leave reviews but for the experience I had needed to be told. I’m usually weary about online shopping for luxury goods but shopping here was amazing. Even down to payment and concierge service was top notch. The quality of my purchases were also beyond exceptional. Definitely planning to keep shopping here for the foreseeable future. Cannot say again how amazing this company performs.
September 6, 2025
Unprompted review
Reply from Fasbags
Thank you so much for taking the time to share your wonderful feedback, Zahra! We truly appreciate your trust, especially knowing how careful you are with online luxury shopping. Your kind words mean a lot to our team, and we can’t wait to keep providing you with the same exceptional experience in the future.
Great products! Great service!
I have purchased several items from this company and have been pleased with them. I was assigned a dedicated person who follows up on all purchases to make sure I am satisfied and also helps to find any item I’m looking for. If I ever have an issue or question, their support team is immediately responsive and resolves it right away. Prices are reasonable for quality products. I will continue to purchase from them!
August 29, 2025
Unprompted review
Reply from Fasbags
Hi Nicole, Thank you so much for your wonderful feedback! We’re happy to know you’ve had such a positive experience with both our products and our support team. It’s great to hear that your dedicated representative has been able to assist you in finding what you’re looking for and ensuring your satisfaction. We truly appreciate your loyalty and look forward to continuing to serve you!
I really loved and wanted a LV bag
I really loved and wanted a LV bag. It was a little more than I wanted to spend. Azura worked with me and got it down to a price I could work with. Fantastic customer service. I’ve bought several bags from them and have loved them all!
August 29, 2025
Unprompted review
Reply from Fasbags
Thank you so much for sharing your experience, Lynn! We’re delighted we could help you find the LV bag you loved at the right price. It means a lot to know you’ve enjoyed all your purchases with us. We truly appreciate your trust and look forward to helping you find your next favorite bag!
Great items and fantastic support
I have purchased several items from this company and have been pleased every single time. I love my backpacks and my wife loves her purses. If we ever have an issue or question, their support team responds right away. Shipping is fast too!
August 29, 2025
Unprompted review
Reply from Fasbags
We’re so glad to hear this, DM! It means a lot that both you and your wife are enjoying your bags. Our team is always here to help, and we’re happy that shipping has been quick for you. Thanks for choosing us again and again. We can’t wait to serve you next time!
My LV bag was packaged nicely
My LV bag was packaged nicely! It came quickly and looks great!
August 26, 2025
Unprompted review
Reply from Fasbags
Hi DF, We’re so glad to hear your bag arrived quickly and in great condition! Thanks for your feedback, and enjoy your new purchase. We look forward to having you shop with us again!
I am extremely happy with this company
I am extremely happy with this company. I am only angry that I didn’t find it sooner! The true to originals are honestly true to the original in every way. Bummed I spent too much on originals but now I can buy even more!
August 13, 2025
Unprompted review
Reply from Fasbags
Hi Kimberly, Thank you so much for your wonderful feedback! We’re truly delighted to hear you had such a great experience with our service, especially with our True To Original version.
If there’s ever anything else you need, we’re always here to help!💖
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