Not once, but twice - they sold me and iphone air that was locked (when it wasnt advertised as locked to a specific network). Was able to return but took weeks to get my money back
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VIP OUTLET was established to provide consumers the opportunity to benefit from amazing deals on: new, over-stocked, open-box, and refurbished products from the nations largest retailers and manufacturers. Retailers and manufacturers provide product...
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33009, Hallandale Beach, United States
- vipoutlet.com
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This company is a scam. Don't give them any money
Im responding bc if i dont it says it could be removed - You have had 30 days. How much more time or money would you like to have of mine? Order number: 2000105-23882753 is the Walmart order. Since I blasted about the unrealistic prices. I see the product suddenly almost doubled in price .... funny how that works huh?
Original review - They are a scam. Customer servive are scum. Cant believe it hasnt been shut down.
Worst of all. This happened to me on walmart.com! They advertise merchandise they don't have at remarkably low price. So you buy it, then take your money. print a label. That's never scanned or picked up. They then blame fed ex. 30 days later they tell you that they will refund when merchandise is returned. When it was never recieved to begin with. They are a scam. They take people's money then occasionally refund it no interest for 30 days

Reply from VIP Outlet
Love VIP Outlet... its a must shop!
Such a great site with lots of great prices. Shipping is fast too! Thank you VIP!!

Reply from VIP Outlet
Great prices, even better customer service!
I bought a Hoover Elite vacuum cleaner from VIP Outlet for ~$30 less than the next lowest price. The order was missing the screw that connects the handle to the base. I contacted VIP Outlet customer service and they Fed-Ex'd me a new screw. Outstanding customer service!!

Reply from VIP Outlet
I've ordered several items with no issues
I was able to get a PS5 console for about the normal sale price instead of the Scalper price 3x higher. it's refurbished but works great. I've only had one problem out of 60 items bought and it was actually on my part. I messed up my delivery address.

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Very easy transaction and the item was…
Very easy transaction and the item was shipped very fast. Was exactly what was described and I’m pleased.

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VIP outlet is always reliable and…
VIP outlet is always reliable and provides excellent service, very happy with purchase.

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Even though it was an open box
Even though it was an open box, The mixer was fine and just the right size. I'm not a big baker but this little mixer saves me time and does a better job than I could do by hand. It comes with a nice metal bowl(wish it was glass), a dough hook, whisk and a mixing hook. all in all a very nice little unit.

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Great selection of quality products
Great selection of quality products. Easy to place an order. Items ship fast and arrive quickly. tems packed well to avoid shipping damage. Product was just as described. Greaat experience.

Reply from VIP Outlet
Great Selection, Good Prices, Fast Shipping
Item was priced well and arrived quickly. Great selection of items. Support replies in a reasonable time and is helpful.

Reply from VIP Outlet
Beautiful Doll,
Beautiful Doll,, great low price, it was delivered fast, thank you

Reply from VIP Outlet
Bought a phone case works great.
Bought a phone case works great.. such a wonderful thing... also love how it says god blees you and your familyon the bottom of this card that is heart touching, May god bless all of you as well! Thankyou!
!

Reply from VIP Outlet
VIP Outlet best prices!
VIP Outlet had the best price compared to online and local retailers plus free shipping! Easy ordering, great customer service, fast delivery. Will make additional purchases from VIP Outlet.

Reply from VIP Outlet
Reasonable price and fast shipping
I bought an Android TV player and it was brand new. I paid half the retail price and very happy with VIP Outlet's service. However, Their items are often out of stock. I would recommend them adding more items to the platform. I thank them for providing products at a reasonable price.

Reply from VIP Outlet
The price and service was great
The price was great, and item arrived much sooner than expected, which was greatly appreciated as this was a birthday gift for my granddaughter.

Reply from VIP Outlet
Customer service helped to make order right
I had an issue with the shipping. I finally got to speak with an agent, and they resolved everything within 48 hours. I would not hesitate to order from them in the future.

Reply from VIP Outlet
Awful experience sours multiple good ones
Absolutely horrific customer service. I’ve purchased from this company a number of times with no issues but experienced a shipping issue (understandably outside the company’s control) in early March. The company offered a refund in late March but it never posted to my account, and I’m now having to deal with the bank to work on a refund.
The company has done next to nothing to resolve the refund issue and seems to only be concerned with getting their product back, which was finally delivered nearly two months after ordering. I still don’t have a verified refund, and I’m not sure why I’m expected to return a product until that is resolved. I’ve vouched for this company before but never again. It is now nearly two months after initial purchase of this product without a clear resolution.
I’d steer clear of this company, they couldn’t care less once they get your money. One of the worst customer service experiences I’ve ever had.

Reply from VIP Outlet
Another Great Shopping Experience!!!!!
Always a great shopping experience at VIP Outlet. Fast free shipping. 30 day money back guarantee. The best prices on quality new or refurbished goods. Great variety.

Reply from VIP Outlet
VIP outlet - scam
VIP outlet are just never gonna be honest with their customers. This is the second time I write a review and absolutely no sufficient help from vipoutlet that makes up for the poor and terrible service they have. I have never had such negative experiences except with vipoutlet. I initially ordered an unlocked phone and they lied about their description and came locked. I was told to return it and they are guaranteed to send me another back that is unlocked but they lied to me and said that they can't send anything back. A I was getting was just a bunch of lies. I then tried again recently and THEY ALSO send me a locked phone when their description says it's unlocked. I'm not sure what's going on with this company but all I am seeing from personal experience is that it is a company that enjoys to lie to its potential customers. I hope vipoutlet realizes that this is absolutely messed up and doesn't not satisfy their customers and you definitely lost me as a customer forever.

Reply from VIP Outlet
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