I have a new device and cant load Vipre on to it I have been sending emails to customer service since early February and have had no response. I included my customer number but nothing. I calle... See more
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We have been happy with our Vipre experience. 1. We appreciate the fact that the program runs quietly in the background and we do not receive excessive emails and program notifications asking... See more
It's light, not a resource hog and it works. Licensing is easy, billing is easy and install is quick and smooth. What more do you need. Through many years of struggling with the problems encountered w... See more
I had vipre for a year, and it seemed to perform well enough. However I decided not to renew and to uninstall. However it has left behind files and is constantly trying to get me to update. Every few... See more
Company replied
Company details
Information provided by various external sources
Keep your data safe with VIPRE. We offer industry leading, top-rated antivirus software and cyber security protection for personal and business use.
Contact info
Park Place Boulevard 311, 33759, Clearwater, United Kingdom
- vipre.com
2.5
Poor
2K reviews
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We are very happy with the service
We are very happy with the service. Customers representatives ate very prompt and knowledgeable. You can rely on them to give good service.
March 17, 2021
Everything fine.
March 17, 2021
It works well for me
March 17, 2021
Vipre provides high level security with…
Vipre provides high level security with many useful custom features for the consumer.
March 17, 2021
I have had viper for at least 12 years…
I have had viper for at least 12 years and I am grateful to your company because of the piece of mind it gives me I don’t worry about security on my computer you do a great job - thank you!!
March 17, 2021
Thanks for the great service
March 17, 2021
Years without incident.
Years without incident.
I've used Vipre for many years now and never had an intrusion. Vipre catches any and all incoming attacks and prevents malicious attacks from hijacked websites. I keep renewing and protect all my machines.
March 17, 2021
VIPRE isn't interested in being customer-centered
Although VIPRE seems to work correctly, the multiple screen pop-ups EVERY SINGLE DAY OF THE YEAR to "upgrade" service are making me rethink its effectiveness. Similarly, the 20-30 notifications per day, THAT CANNOT BE STOPPED, about automatic subscription renewal are insane.
March 17, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I don't know what is going on with…
I don't know what is going on with Vipre. I thought they had a high rating as far as removing virus's.
Vipre was highly recommended to me. Now, I'm too sure if I chose the correct virus protection or not.
March 17, 2021
Reply from VIPRE Security
Hello Brenda, we appreciate your feedback and our support team can help with any questions or problems you have. Please reach out to us at homesupport@vipre.com or give us a call at +1 877-673-1161.
It is easy to communicate with the…
It is easy to communicate with the VIPER organization. I needed to change my coverage and they explained everything and answered my questions in a timely manner.
March 17, 2021
Worth it .
It's all good as far as I'm concerned . I've been with Vipre for years now and find them value for money , efficient and have never let me down .
March 17, 2021
great service
March 17, 2021
Won't load on my Desktop !!!!!
March 17, 2021
Reply from VIPRE Security
Hello Robert, our support team can help with this. Please drop us an email at homesupport@vipre.com or give us a call at +1 877-673-1161. We look forward to hearing from you.
Brilliant security software
Brilliant security software. Feel very safe online now. Never had any issue with them at all.
March 17, 2021
Great security and reliable
March 17, 2021
Unfortunately my account was apparently…
Unfortunately my account was apparently on auto renew and did so. I do not need the program any longer. If there is a way to cancel the auto renew, please advise.
March 16, 2021
Reply from VIPRE Security
Hello Cheryl, our support team can assist with this. Please reach out to us at homesupport@vipre.com or give us a call at +1 877-673-1161.
contacting support is very poor!!
March 16, 2021
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