VIP Spades Reviews 108

TrustScore 2 out of 5

1.9

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Rated 3 out of 5 stars

I’ve been playing on this platform for many years, and I can tell you from experience that their algorithm is rigged and not certified. ​When you are leading a game, the algorithm clearly... See more

Rated 1 out of 5 stars

MY SON MADE PAYMENT,GIFTED ME POINTS ON JAN 1ST NEVER RECIEVED MY COINS!!!! AND THEY ASKED ME 4 A RECEIPT.... POOR SALES AND ACCOUNTING DEPARTMENTS YOU KNOW U TOOK PAYMENT THROUGHT PAYPAL, THEY HAD NO... See more

Company replied

Rated 1 out of 5 stars

This site has too many issues. For one, the site is either compromised (hacked), or malfunctioning horribly, in that it is issuing cards that have absolutely nothing to do with classic spades. Anoth... See more

Company replied

Rated 2 out of 5 stars

WOW! So many AWFUL REVIEWS! Think I'll switch to another online Spades game. All negative reviews except for 2-3. Also game is from Bulgaria, so I wonder what data scraping it's doing. May have to sto... See more

Company replied

Company details

  1. Gaming service Provider

Written by the company

Play Spades card game with thousands of other people at VIP Spades! Available for free on the Web, Facebook, Android and iOS. Invite your friends as well!


Contact info

1.9

Poor

TrustScore 2 out of 5

108 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Game is egregious

Game is egregious. RIGGED the fact it has such a high rating on the iOS App Store is absurd! This so called automotive dealing is BY FAR rigged- it is not dealt at random. If you count cards have fun doing this! How does a shuffle allow a player in solo to have NO suits and immediately able to cut? Then on top of this they have an extremely toxic community! Most their moderators are high ranking a$$hole$. That DAWG and other old timers run the site and get you banned for speaking up! It’s sickening. Def won’t be playing anymore. Not worth my time

November 29, 2021
Unprompted review
Rated 1 out of 5 stars

VIPSpades administrators SUCK

VIPSpades administrators allow others (mostly male) to disparage, bully and insult other players. It's not about playing spades on this site, it's about being nasty and mean. What should stop, no global chat, no negative comments, no negative emojis. This site has become a playground for bullies and I've had enough.

November 1, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hey George, we are sorry that you feel that way. Our team members try to check all reports from the players and delete all inappropriate and controversial threads we see as soon as possible. If you think that a post or thread should be deleted, please contact us at support@vipspades.com and we will check the report and apply penalties to the players who are in violation of our terms of service.

Rated 3 out of 5 stars

Help!

I thoroughly enjoy playing spades, but have no one to play with in person. My neighbor refused to learn unless he was playing with me, and the only way to make that happen was to make an account for him and get the skill level up. I greatly value the time I spend playing, but now my account has been banned because either a player or an algorithm thought I was cheating. We played as a team and opponents and both of us lost more than once. No one was trying to cheat, and I didn't realize that what we were doing constituted breaking any rules. If you look back, the record will show that the two accounts never played together prior. The real kick in the can is that he doesn't like the game and doesn't want to play it again - so now I have NO ONE to play with. Big Sad. I can't even access the site to appeal to anyone. Keep the second account blocked, I genuinely do not care; but please give me my account back...or at least give me the email address of someone who can help.

October 13, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hey Lori Mae,

Usually we don't ban accounts without having solid proofs that a violation of our terms of use has been made. We will have to check the accounts in the system and we need more information about the case. Please contact us at support@vipspades.com and explain the situation again and we will make an additional check.

Rated 1 out of 5 stars

This site is a total scam

This site is a total scam! People are correct in saying this. They even put "bots" that look like real players. This site is a complete joke! Don't spend a dime here...and you'll be okay. Spend money and you will lose it!

October 6, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hey Cathy,

We are sorry that you feel that way. We would like to assure you that we don't have any bots in the game. All players you see in the game are real players. Bots replace the players only when someone is experiencing connection issues or quits the game because otherwise the game will be destroyed for all players.

We value our players' feedback and we are constantly working to improve the players' experience. Please contact us at support@vipspades.com and we will be happy to investigate the particular case you've had.

VIP Spades Customer Support Team

Rated 1 out of 5 stars

TOTAL SCAM!

All the bad reviews about this site being illegitimate AND a scam are all true. Let's not talk about the rampant CHEATING going on where players who team up have already exchanged phone numbers through the chat no doubt. There is NOTHING fair about this site and it is true, once I paid $1.99 to get some more coins, I stopped winning almost immediately. I have won many spades tournaments and games, and i can tell you, there is NO WAY this site is "random dealing". Save your money and go play something else.

September 27, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello Zack,

We are sorry that you feel that way. We would like to note that our game is not a scam. We value our players' feedback and we are constantly working to improve the players' experience. Please contact us at support@vipspades.com and we will be happy to investigate the particular case you've had.

If you think that someone is cheating, you can always use the report button in his/her profile or contact us at our support email and we will check his game activity. We check all players' reports for cheating, multiple accounts or other game rules violations and we apply the appropriate penalties when needed.

We would like to assure you that the purchases of chips, VIP or gems doesn't change your cards. Just like a real deck of spades, the cards are shuffled and dealt at random. This does not happen for everyone separately, but for the whole table and they are dealt at once. We use random numbers generator meeting highest industry standards, and all the players have the same chance to win. The end of the game depends on the players' strategy, luck, and skills.

Rated 1 out of 5 stars

Really bad experience

Really bad experience. They let bad/porn photos posted in Global chat. Players yelling each others. They close account w/o warnings. Bad customer services, oh and they probably do not read English well. Do not spend time and money here.

September 3, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hey Lisa,
We are sorry that you had a bad experience with our Global chat.

We would like to assure you that all reports of general bigotry or racist profiles, images, or messages are treated as top-priority issues and are addressed as soon as one of our moderators are made aware of the issue. They go out of their way to remove the content in question and ban all accounts involved in those disgusting activities.

The same goes for the porn or the explicit content and non appropriate posts in general. Please note that you can always report these messages from the report flag on the bottom of the message and our team will delete it as soon as we see the report.

If you need further assistance, please contact us at support@vipspades.com.

Rated 1 out of 5 stars

SCAM! DO NOT PAY FOR THIS GAME

DO NOT PAY FOR THIS GAME. DO NOT BUY COINS. As soon as you pay it starts to give you only 1 or 2 spades a hand. DESIGNED to deal you low hands to get you to keep paying. I switched to Spades+ (1mil users) and Spades Royale (500K), which are more fair and don't try to cheat you to get money.

August 1, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello AceOfSpades,

We are sorry that you feel that way. We would like to note that our game is not a scam. We value our players' feedback and we are constantly working to improve the players' experience. Please contact us at support@vipspades.com if you have any suggestions or feedback on the game.

We would like to assure you that the purchases of chips, VIP or gems doesn't change your cards. Just like a real deck of spades, the cards are shuffled and dealt at random. This does not happen for everyone separately, but for the whole table and they are dealt at once. We use random numbers generator meeting highest industry standards, and all the players have the same chance to win. The end of the game depends on the players' strategy, luck, and skills.

Rated 1 out of 5 stars

The game charges money for coins which…

The game charges money for coins which must be used to play cards. As soon as you become a paying customer it uses an algorithm to cheat you out of any winning hands. DO NOT PUT MONEY INTO THE GAME, OR IT WILL START CHEATING YOU. The only way to use this site is take the free coins you get about 4 games a day for free. It will actually be a lot of fun because it will rig your hand to win all the time until you pay, then bleed you dry. Company is based out of Israel.

August 1, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hey thatblissguy

We would like to assure you that the purchases of chips, VIP or gems doesn't change your cards. Just like a real deck of spades, the cards are shuffled and dealt at random. This does not happen for everyone separately, but for the whole table and they are dealt at once. We use random numbers generator meeting highest industry standards, and all the players have the same chance to win. The end of the game depends on the players' strategy, luck, and skills.

We have many players who progress in the game without making any purchases. You get free chips by winning games and by taking our daily bonuses. You can also participate in our Facebook games where we distribute free chips, VIP or gems.

If you have any suggestions or improvement ideas, please feel free to contact us at support@vipspades.com and a member of our team will be happy to assist you.

Rated 1 out of 5 stars

SWITCHES CARDS RIGHT BEFORE YOUR EYES

Several times while playing this game the cards changed after being played. Further, the winning person doesn't get the book all the time or points. Also, you may know you're going to win a book then randomly the cards change to lose. Horrible, knowing there;s nothing you can do. A waste of money.

July 23, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello Spade Player,

We don't have other reports or information for such an issue. We are constantly checking the game for bugs or technical issues and if we find any, we are trying to resolve them in a timely manner.

If you think that you notice technical issue, please contact us at support@vipspades.com. Our skilled team members will check the particular case and can ask for additional information in order to investigate the case.


Rated 1 out of 5 stars

Its simply designed to take your money

Its simply designed to take your money. I knew that when I started but never realized just how slanted it is in favour of this profit making machine. I understand it is a business but good God you have NO chance.

July 18, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello John,

We are sorry that you feel that way. The game is free and you can play at VIP Spades without spending money. We have many players who progress in the game without making any purchases. You get free chips by winning games and by taking our daily bonuses. You can also participate in our Facebook games where we distribute free chips, VIP or gems.

If you need more information or you want to share with us your suggestions or improvement ideas, please feel free to contact us at support@vipspades.com and a member of our team will be happy to assist you.

Rated 1 out of 5 stars

If there is Zero star i would give it…

If there is Zero star i would give it instead of the 1 Crappy Site !

July 13, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hello Max,

We are sorry that you don't like the game.

We value our players' feedback and we are constantly working to improve the players' experience. Please contact us at support@vipspades.com if you have any suggestions or feedback on the game.

Rated 1 out of 5 stars

Just Say No !

Remember the dating sites that allowed you to join then wouldn't let you connect with people without Paying? Well VIP is basically like that, you cannot view peoples images without paying, you cannot chat in the global chat without paying, and as far as a spades site goes it has to be the worst I have ever been on and I have been playing spades online for at least 25 years. They Banned me for having more than One account, Now mind you It was not because I used the other accounts to cheat with because I haven't played real people on the site in at least a year I simply played Bots scored points gained gems & Coins because I had a friend on the site that wanted to do that together. Never used foul language on the site or harassed people Nope I was banned after almost 2 yrs on the site simply because I had more than one account. There is so much wrong with this site The drama the pettiness of other people on the site, the fact that I had gotten up to 240 gems and could not use them for the boosters because for 2 Months they would not work and even though I sent in at least 6 emails telling them about it and them acknowledging they knew there was a problem they NEVER fixed it so I guess it was easier to ban me from the site than to fix my account so after almost 2 yrs gaining over 7 Million coins 240 gems they boot me because Hey I had more than one account , not because of cheating or causing problems on the site. Then they have this like crap to see who can get the most likes , Say what? What is this a spades site or a popularity contest site? I would not recommend this site to anyone IMO it's dumpster fire there are much better choices for spades sites, this one truly sucks and trying to get help on the site is pretty much non existent , but hey they will take your money gladly! I believe they would sell their mother for a quarter if they thought they could get it !!! If you're looking to play spades do yourself a favor and find a different site, VIP is a trash site !

June 19, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hey Steve,

We are sorry to hear that you had a negative experience. Please note that the multiaccounting is not allowed at VIP Spades and all accounts of the players with more than one account that we find get banned. This information is visible in our Terms of service page and the player's behaviour can not change the admin decision and remove the penalty.

We would like to assure you that all reports of general bigotry or racist profiles, images, or messages are treated as top-priority issues and are addressed as soon as one of our moderators are made aware of the issue. They go out of their way to remove the content in question and ban all accounts involved in those disgusting activities.

The same goes for the porn or the explicit content and non appropriate posts in general. Please note that you can always report these messages from the report flag on the bottom of the message and our team will delete it as soon as we see the report.

We value our players' feedback and we are constantly working to improve the players' experience. Please contact us at support@vipspades.com if you have any suggestions or feedback on the game.

Rated 1 out of 5 stars

Website is constantly freezing

Website is constantly freezing. Slow sever. Better sites to play on

June 4, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hey Michael,
We are sorry that you experience technical issues. We need more information in order to investigate the issue. Please contact us at support@vipspades.com and one of our team members will get back to you.

Rated 5 out of 5 stars

Player Ratings

I love VIP spades...a great site with great graphics. The one and only thing I do not like is the player ratings. I have won games without mistakes and received a 1 rating from my partners. I would like to see the player ratings go away

May 31, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hey Jody
Thank you for the great feedback!

We value our players' feedback and we are constantly working to improve the players' experience. Please contact us at support@vipspades.com if you have any suggestions or feedback on the game.

Rated 2 out of 5 stars

Customer service is the pits.... bleh!

I am so irritated after the 6th email to customer support- I used to enjoy playing on this site. I stay out of the drama and play when I want with who I want. Recently had a problem with one of their pay for features. I bought "gems" to use for these features. I go to use the booster feature and it seems to not load YET I WAS CHARGED. I have been trying for just shy of 3 weeks to get a consistent response to any of my emails. I never bother CS with anything and pay for extra features yet I can't get a human being to fix my issue. The email for support even indicates they received the email but then nothing. Really salty about this. VIP Customer service stinks when you need them.

March 30, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hey misc me,
We are sorry that you didn't like our customer support. Our team is aware of the issue with the XP booster and we are working on it. It will be resolved as soon as possible.

Please contact us at support@vipspades.com and one of our team members will check the particular case with your XP booster purchases.

Rated 1 out of 5 stars

Do not play this application

Do not play this application. VIP Spades have unethical and deceptive practices going on in thier application. First, when you are playing spades between four people online sometimes one person wins a lot while the others may loose a lot and quit duirng the middle of the game as a result of having little to no hopes of winning that specific game. When this happens, the computer takes over that vacant avatar until the game is over; meanwhile, it manipulates the game so that the vacant profile wins (hence, house wins). Since you cannot know when the person leave their avatar and when the computer has taken over it is hard to notice this phenomon. The one way you can notice; however, is when you are winning by a lot at the beginning of the game but then out of the sudden (as if by magic) you start getting one book per game back to back to back. For example, sometimes I be winning by a lot and playing a perfect game but I only get 1 book per hand for a total of 7 to 10 game in a row. While the profile with vancant avatar begin to get 5-6 books per hand and miracously wins the game from way comig back from way behind, which its almost obvious and ridiculous cheating. Also, other people make multiple profiles to cheat other peple. The entire appication system is rig. Do NOT spent your money because they are trying to create a addiction where you can then give your money to them for literaly nothing back in return but an illusion.

March 23, 2021
Unprompted review
Rated 1 out of 5 stars

Suddenly Solo Spades 200 with computer…

Recently Solo Spades 200 with computer (bots) has become Solo Spades 40. So instead of a game with 5 rounds the game is only 1 round. Stupid. A Spades game can’t be played in 1 round. Maybe they are trying to phase out offering Spades games with bots. So now I have a bunch of points that I can’t use, trying to find a different Spades app.

February 6, 2021
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hey Yolanda,
At the moment the Solo Spades Play vs Computer room can be played to 100 points. The Play vs Computer room is free and you don't need chips to play there. You can use your chips, VIP and gems in the other rooms where you play vs real players.

We value our players' feedback and we are constantly working to improve the players' experience. Please contact us at support@vipspades.com if you have any questions or feedback about the game and a member of our team will get back to you.

Rated 5 out of 5 stars

Best multiplayer game

Honestly, this is the best multiplayer Spades game!I met some really good players and found new friends. There are free chips and daily bonuses, so you can play every day. I recommend!

January 5, 2021
Unprompted review
Rated 1 out of 5 stars

hateful scam site set up for you to win…

hateful scam site set up for you to win lots at first get you in and rip you off big time warning do not say i did not warn you

December 19, 2020
Unprompted review
VIP Spades logo

Reply from VIP Spades

Hey Charmaine,
We are so sorry to see that you had a bad experience with our app. We want to assure you that the game is not a scam and we would like to hear your concerns. Please contact our support team at support@vipspades.com, don't forget to mention your username in the game and our representatives will assist you!

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