I've been playing on this site long time now.and been reading all reviews. Since I went in to nearly gold 2 which am nearly finished going into gold 3.all I can win is 20p 40p 60p 80p on 1pound spins... See more
Company replied
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Review summary
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Based on these reviews
Well I have done my first year . But don’t think I be doing another year. Had beginner luck but that was all . And bonus could be better. I’ve done over 400 spin and never had a bonus . But I don’t kn... See more
Company replied
This casino is a fraudulent company .they won’t pay out when you win and also I have a screen shot of the company telling me that the bonus messes up and customers lose the bonus when this happens .it... See more
Company replied
Great selection of games to choose from. Website is smooth with no lagging at all. Layout of website is simple and easy to navigate. Wide selection of bonuses and promotions too which are good.... See more
Company replied
4.2
Great
743 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great casino
October 7, 2025
Unprompted review
Reply from Vipzino
Hello there, Felicity!
Thank you for your kind words! It brings us so much joy to know you had a fantastic experience.
Your feedback about our casino is truly valuable. Your satisfaction is our top priority, and it reassures us that we’re on the right path.
We look forward to serving you again soon!
Best wishes,
VipZino Team
It fun to play and also bonus hit…
It fun to play and also bonus hit amazing wins.
October 6, 2025
Unprompted review
Reply from Vipzino
Greetings, Michael!
Thank you for your kind words! It brings us so much joy to know you had a fantastic experience.
It's especially rewarding to hear that you find our games so fun to play and that you've had some amazing wins from our bonuses. Your satisfaction is our top priority, and your feedback reassures us that we’re on the right path.
We look forward to serving you again soon!
Best wishes,
VipZino Team
Reply from Vipzino
Greetings!
Thank you for your kind words! It brings us so much joy to know you had a fantastic experience.
We're so happy to hear that you find our game to be nice and that you're enjoying the chance to spin and win. Your satisfaction is our top priority, and your feedback reassures us that we’re on the right path.
We look forward to serving you again soon!
Best wishes,
VipZino Team
FasterThenNow
A very good site for massive games, a very large selection, everyone will find something for themselves, a well-developed loyalty system, as well as all other side things, large cashbacks, many games with small stakes, starting with a stake of 3 on book of ra and 3 lines, when the free ones come in you can collect quite a nice amount, helpful support, committed to their work and help.
October 5, 2025
Unprompted review
Reply from Vipzino
Greetings, Szuk!
Thank you for your kind words! It brings us so much joy to know you had a fantastic experience.
Your detailed feedback about our massive selection of games, well-developed loyalty system, and large cashbacks is truly valuable. We're also very happy to hear that our helpful and committed support has made such a positive impression. Your satisfaction is our top priority, and your feedback reassures us that we’re on the right path.
We look forward to serving you again soon!
Best regards,
VipZino Team
Actually pretty good
Actually pretty good, havent had any issues at all
September 30, 2025
Unprompted review
Reply from Vipzino
Greetings, Daisy!
Thank you for your kind words! It brings us so much joy to know you had a fantastic experience.
It's especially rewarding to hear that your time with us has been problem-free. Your feedback that our platform is pretty good reassures us that we’re on the right path.
We look forward to serving you again soon!
Best wishes,
VipZino Team
Beste casino ❤️❤️
September 30, 2025
Unprompted review
Reply from Vipzino
Hello there, Miguel!
Thank you for your kind words! It brings us so much joy to know you had a fantastic experience.
Knowing that you consider us the best casino is incredibly rewarding. Your satisfaction is our top priority, and your feedback reassures us that we're on the right path.
We look forward to serving you again soon!
Best wishes,
VipZino Team
Honestly very nice live chat
Honestly very nice live chat, very helpful and sweet. I like the fact you can deposit at low min. Bet and the bonuses are great!
September 29, 2025
Unprompted review
Reply from Vipzino
Hello there, Emma!
Thank you for your kind words! It brings us so much joy to know you had a fantastic experience.
It’s so rewarding to hear that you appreciate our friendly and helpful live chat, as well as our low minimum deposit options and great bonuses. Your satisfaction is our top priority, and your feedback reassures us that we’re on the right path.
We look forward to serving you again soon!
Best wishes,
VipZino Team
Support team of vipzino is really good
Support team of vipzino is really good, fast and friendly, now what a player need! Lot of good slots en sport options!
September 29, 2025
Unprompted review
Reply from Vipzino
Greetings, Jordy!
Thank you for your kind words! It brings us so much joy to know you had a fantastic experience.
Your feedback about our really good, fast, and friendly support team is truly valuable. We're also happy to hear that you're enjoying our wide variety of slots and sports options. Your satisfaction is our top priority, and knowing that we're providing what a player needs reassures us that we're on the right path.
We look forward to serving you again soon!
Best regards,
VipZino Team
Guys you can do it better
Its cool your site -!
But I have deposit before and it was like 2 seconds on my account , and now I have deposite money and I can not see it on my account Guys you can do it better
September 26, 2025
Unprompted review
Reply from Vipzino
Hello, Kambur!
Thank you for your feedback. We truly appreciate it. We always strive to provide top-quality service and improve wherever possible.
We understand that waiting for a deposit can be frustrating. Please keep in mind that bank transfers may take up to five business days to process. For faster transactions, we recommend using debit cards or e-wallets
If you need assistance, please contact support@vipzino.com with "Trustpilot" in the subject line, and our team will be happy to help.
Best regards,
VipZino Team
This is a scam
I recently won £3,700 on Vipzino Casino after making a real money deposit, but they are now refusing to pay out my winnings. Their excuse? They claim I somehow "cancelled a bonus" – which makes no sense, especially since they accepted my deposit without any issues and allowed me to play.
At no point was it made clear that I was violating any terms, and I certainly did not knowingly cancel or misuse a bonus. If there was a problem, why did they let me deposit and continue playing? It feels like they are using vague or hidden terms as a loophole to avoid paying out legitimate winnings.
I've contacted their support team, but so far, they’ve given me the runaround with no solid explanation or resolution. This experience has left me feeling frustrated, scammed, and completely let down.
If you’re considering playing at Vipzino – think twice. A casino that doesn't pay out fair winnings after a verified deposit is not one to trust.
I’ll be reporting this to relevant gambling authorities and forums. If anyone else has had similar issues, I recommend doing the same. Players deserve better.
September 20, 2025
Unprompted review
Reply from Vipzino
Hello, Andone!
It’s unfortunate to hear that your experience on our website wasn’t as expected. We always strive to provide top-quality service and improve wherever possible.
As outlined in our Bonus Terms, specifically Clause 3.10, a withdrawal request cannot be made while an active bonus is in place. The bonus must first be wagered if it remains active. Additionally, please note that real money is used before bonus funds, and if the bonus funds are lost, the bonus itself is forfeited.
According to Clause 3.13, players can withdraw winnings from their deposit if they choose to cancel an active bonus. However, in such cases, the bonus funds will be forfeited, and the withdrawal option will become available.
Furthermore, as stated in Clause 3.16, players have the right to decline any casino bonuses. This can be done by opting out of a bonus during the deposit process or by enabling the option in their account settings to refuse bonuses.
For further details on which game types contribute to bonus wagering requirements, please refer to Clause 3.19 in our Bonus Terms or the FAQ section on your bonus page.
Thank you for your understanding.
Best regards,
VipZino Team
Reply from Vipzino
Hello, Koen!
Thank you for your kind words! It brings us so much joy to know you had a fantastic experience. Your satisfaction is our top priority, and your feedback reassures us that we’re on the right path.
We look forward to serving you again soon!
Best regards,
VipZino Team
it has bunch of different games that…
it has bunch of different games that you can enjoy !
September 20, 2025
Unprompted review
Reply from Vipzino
Hello!
Thank you for your kind words! It brings us so much joy to know you had a fantastic experience. Your satisfaction is our top priority, and your feedback reassures us that we’re on the right path. We look forward to serving you again soon!
Best regards,
VipZino Team
Reply from Vipzino
Hello!
Thank you for your kind words! It brings us so much joy to know you had a fantastic experience. Your satisfaction is our top priority, and your feedback reassures us that we’re on the right path. We look forward to serving you again soon!
Best regards,
VipZino Team
I needs some help and information and…
I needs some help and information and went to the live chat. They were very helpful and solved the problem with in a few minutes.
September 17, 2025
Unprompted review
Reply from Vipzino
Hello!
Thank you for your kind words! It brings us so much joy to know you had a fantastic experience. Your satisfaction is our top priority, and your feedback reassures us that we’re on the right path. We look forward to serving you again soon!
Best regards,
VipZino Team
Reply from Vipzino
Hello!
Thank you for your enthusiastic feedback! We’re thrilled to hear that you’re having such a fantastic experience.
We look forward to seeing you enjoy even more amazing experiences with us!
Best regards,
VipZino Team
Fantastic platform
Fantastic platform, plenty of games to choose from and brilliant bonuses, will definitely continue to use
September 12, 2025
Unprompted review
Reply from Vipzino
Hello!
Thank you for your enthusiastic feedback! We’re thrilled to hear that you’re having such a fantastic experience.
We look forward to seeing you enjoy even more amazing experiences with us!
Best regards,
VipZino Team
Nice gameplay
Nice gamepagina, offeren greathelp by customer service
September 13, 2025
Unprompted review
Reply from Vipzino
Hello!
Thank you for your enthusiastic feedback! We’re thrilled to hear that you’re having such a fantastic experience. Your excitement truly motivates our team to keep delivering top-quality games and memorable moments.
We look forward to seeing you enjoy even more amazing experiences with us!
Best regards,
VipZino Team
Reply from Vipzino
Hello!
Thank you for your enthusiastic feedback! We’re thrilled to hear that you’re having such a fantastic experience. Your excitement truly motivates our team to keep delivering top-quality games and memorable moments.
We look forward to seeing you enjoy even more amazing experiences with us!
Best regards,
VipZino Team
Reply from Vipzino
Hello!
Thank you for your enthusiastic feedback! We’re thrilled to hear that you’re having such a fantastic experience. Your excitement truly motivates our team to keep delivering top-quality games and memorable moments.
We look forward to seeing you enjoy even more amazing experiences with us!
Best regards,
VipZino Team
I’ve been on this site for a while now…
I’ve been on this site for a while now and I think it’s the best site I’ve ever been on I don’t go on any other sites because everything I need is all on this site very helpful staff and the people on the chat are awesome
September 10, 2025
Unprompted review
Reply from Vipzino
Hello James!
Thank you for your fantastic review! We’re thrilled to know that you consider this the best site you’ve ever been on and that everything you need is right here. It’s wonderful to hear that our staff have been so helpful and that you’ve had such positive interactions in the chat.
Feedback like yours inspires us to keep making the experience even better, and we can’t wait to welcome you back for more great moments!
Best regards,
VipZino Team
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