ViralHog Reviews 

302
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I licensed a video of my pet bird to them several years ago. It’s been a great experience. Zero hassle, no effort on my part, and they send me my payment like clockwork. If I ever manage to capture th... See more

Company replied

Rated 5 out of 5 stars

I'm not going to lie, I was skeptical at first working with a company that utilizes viral content, as there are a lot of scams out there, but this was not the case with ViralHog! I have been very happ... See more

Company replied

Rated 5 out of 5 stars

Viral hog has been amazing to work with and helped navigate a difficult period in our lives! Appreciate them so much!

Company replied

Rated 5 out of 5 stars

Hello, it's (Tom and Mimi) from youtube. I've been with Viralhog for over 5 years, what can i say about them... they are professional. honest and reliable. my experience has been great. they made my v... See more

Company replied

Company details

  1. Media and Marketing Agency

Written by the company

ViralHog locates fresh and captivating content, pays those who filmed it, then distributes these videos to major news and media outlets around the world including ABC, CBS, NBC, FOX, CNN, BBC, and most other major networks.


Contact info

4.0

Great

TrustScore 4 out of 5

302 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(302)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Great platform and team to monetize…

Great platform and team to monetize your videos ! Really efficient, thank you ViralHog :)

June 6, 2020
Unprompted review
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Reply from ViralHog

Hi Anthony. We are happy to hear that you're happy! Please let us know if there's anything else we can do to make your experience even better. Thank you for your business.

Rated 1 out of 5 stars

Wish I could leave a worse review

Wish I could leave a worse review. I’m requesting that my video be taken down and they’re not responding. I’m not receiving money for my post which is ridiculous. I would never recommend this company. Save yourself the time and work with another company

June 3, 2020
Unprompted review
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Reply from ViralHog

Hi Adam,

We are sorry to hear of this. ViralHog prides itself in prompt and courteous customer service, so if you are not receiving a response, there must be an explanation. Would you kindly email us using our help@ email address and request a phone call to resolve your situation? We want you to be happy and will do what it takes to ensure that. Thank you.

UPDATE:

Thank you for speaking with us. It appears there was a misunderstanding regarding the timing of the payment cycle for the several sales your video generated. We hope you are now satisfied but if there's anything else we can do, please don't hesitate to reach out.

Rated 1 out of 5 stars

I honestly thought I would make way…

I honestly thought I would make way more money from my video than viralhog has paid especially comparing other people and their earnings from videos that didn't go near as viral as Howard be thy name I'm kinda feeling some type of way and when i said something they responded vaguely...

May 29, 2020
Unprompted review
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Reply from ViralHog

Hi Summer - I am sorry to hear you are displeased with the return on your video. ViralHog has paid out millions of dollars to our clients , and while we wish every video could generate thousands of dollars (many do), it's more common for videos to make hundreds of dollars. Rest assured that we are on the same page as and have every incentive to continue generating revenue from your clip. We continuously promote all videos in our portfolio to our global network of partners and it often takes some time for sales to trickle through. Thank you for your business, and please reach out of there's anything we can do to better serve you.

Rated 5 out of 5 stars

Trustworthy Company

I have been highly impressed with ViralHog’s highly professional treatment and service for over 2 years now. Never any problems. I fully trust them with my account.

March 21, 2020
Unprompted review
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Reply from ViralHog

Dvilt - We appreciate your business and feedback and are especially thrilled to hear from our long-time customers. We're looking forward to many more years of the same. Please let us know if there's anything we can do to make things even better.

Rated 5 out of 5 stars

They are very responsive and helpful

They are very responsive and helpful. The team work just as it should work. Idk, I think they are just reliable and trusted. If I ever get another video that goes viral they the first one imma call

March 4, 2020
Unprompted review
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Reply from ViralHog

Hi Vanita - It's wonderful to hear that you appreciate our team's responsiveness. We make a special effort to let customers know they can count on us to assist with any questions or issues promptly and kindly,. We believe that happier customers make our business better as well. Please let us know if there's anything else we can do for you and thanks for taking the time to share your experience.

Rated 2 out of 5 stars

Think twice before you send them your videos (I regret I didn't)

They probably deserve a rating of 1.5, but I decided to be nice and "round up" to 2. Their C2B (consumer-to-business) approach, is to encourage people to share their videos with them and make money from its sales (around %50 if I remember right). However, once you send them your content, there's no going back and they assume ownership of it, and even if they aren't monetizing and you haven't signed a contract, they will still tell you you not to use it and that they exclusively have rights to it!
It's a company that has near-zero transparency for content-submitters, an unfriendly user interface on-site (as of February 2020 one can't even see their full submitions history or details), and no respect for its users requests. Leaving this review as a warning to anyone who considers sending them their videos.
*EDIT*
Replying back: It is, of course, understandble that you may be unable to sell videos, or that you prohibit users from sharing it with/on other places once you have sold it to a third party and shared a fair (emphasis on this word, btw) amount of profit with the uploader. But what I'm talking about is users' ability to remove content even before signing an official contract! That was my case, after my submited video(s) haven't sold for months, and they presently don't allow it. I want to refer you to your own statements that you sent me and other users, such as that "ViralHog does NOT have a termination clause in our agreements" and "we at ViralHog do not have a cancellation policy for any submission". Your communication and terms are some of the worst I have seen in my life. 
In summary, you need to update your terms to allow us powerless users to remove our submitted videos if they haven't been sold (at the very least) and before signing any contract; once you do that I will delete this review. That makes sense.

March 1, 2020
Unprompted review
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Reply from ViralHog

Hi Dan - We appreciate your thoughtful comments. Some of what you described doesn't match our policies, so I'd like to clarify a few items:

We acquire rights, not ownership (our licensors continue to own their videos), and we do allow our clients to continue using their videos on their own properties. If we gave you the impression you could not, I apologize for any confusion.

When the rights someone chooses to sell us are exclusive, by definition we cannot allow them or others to sell competing licenses. We rely upon those rights as we invest heavily in promoting and protecting the content, and disregarding the exclusivity damages our ability to maximize revenue for both ViralHog and our client.

We have every motivation to maximize revenue through monetization and license sales because we only profit when our client does. We have paid millions of dollars to licensors over the years, and believe we have the highest average payouts in the industry. That said, there are natural limitations. Each platform has different terms of service with which we must comply, and no matter how aggressively we pitch content, we cannot always guarantee it will sell well. Rest assured we are on the same page as our customers and we continuously promote their videos, which often will result in revenue months after signing.

ViralHog takes pride in not only being open and transparent, but highly engaged and accessible in answering questions or concerns, so if you are willing to reach out to us, our support staff will take as much time as needed to leave you satisfied. This includes taking any feedback regarding our interface or any other suggestions for improvements. We put you first. Thank you for your understanding.

Rated 5 out of 5 stars

Your go-to video marketer...

I'm writing this review a bit late, but I wanted to wait for a while after the initial transaction to see how things went.

So, it's been 5 years, and I can only say positive things about this company. They are efficient, totally transparent about any related media rights, and they pay up. Regularly.

Disclaimer: I cannot check if what they pay is accurate, as I don't have insight into their click-per-view database, but comparing views to other similar videos that float around, statistically the remuneration seems to be in the ballpark. (I have way too much time on my hands, data analysis keeps me out of mischief).

I would recommend them in a heartbeat.

February 26, 2020
Unprompted review
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Reply from ViralHog

Hey Marc - Better late than never, right? At five years, you're one of our longest running customers, so it is especially encouraging to hear that you've been pleased all that time. In terms of verifying accuracy of payments - we're always happy to provide more detail upon request, so please reach out to our support staff if that's of interest. Our Dashboard by default shows summary information, but we can give you more if it makes you more comfortable. Thanks for everything, and here's to many more years of doing business together!

Rated 5 out of 5 stars

Checks was always on time

Checks was always on time. If there's a problem they be ok the spot to help you out . I never had any problems with them or my money. If I ever get another video that goes viral they the first one imma call

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

Viralhog - great folks, easy to work with

Working with the folks at Viralhog has been extremely pleasant. As a clearance person working on a busy TV show I have found they are fast, efficient and always ready to help. I would recommend them to anyone who wants to license clips.

January 28, 2020
Unprompted review
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Reply from ViralHog

Lolly - Our staff tells me that they feel the same way about working with you. Thank you so much for the kind feedback, and for your ongoing business.

Rated 5 out of 5 stars

Would absolutely recommend Viralhog!

Viralhog offers such a great service and really seems to care about their contributors. They contacted me about a video I had posted and told me I could get paid for it. I didn’t really believe Alex when she told me but I filled out the paperwork and without having to do anything else I started receiving checks in the mail. Any questions I had were answered very quickly and the customer service was excellent. I would absolutely recommend using their services.

January 19, 2020
Unprompted review
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Reply from ViralHog

Wow Deanna - Such kind words, and you made Alex's day! Feedback like yours validates our efforts. We appreciate your business and hope you stay in touch as we work with your video.

Rated 5 out of 5 stars

Really great customer service

Really great customer service, easy to work with them, great company

January 16, 2020
Unprompted review
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Reply from ViralHog

Hi Rudi - That's wonderful to hear. Justin & Deanna mentioned you were easy to work with as well. Thanks so much.

Rated 3 out of 5 stars

I dont understand when I sign in it…

I dont understand when I sign in it says 2 places with money coming from them but says payment outstanding in red what does this mean?

January 10, 2020
Unprompted review
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Reply from ViralHog

Hi Brian - We are so sorry to learn of any confusion and are happy to assist. When your account earns revenue, it displays in your Dashboard alongside any previous payments to arrive at the total amount outstanding. We would love your feedback on any ways we may be able to improve the interface, and we'd also like to walk you through the system to address your questions and ensure you're comfortable with it. You may contact us by phone at +1 406 922 2588 during business hours or via email help@viralhog.com 24/7 and our support team will be glad to assist. Thank you for your business and understanding.

Rated 1 out of 5 stars

How long do you have to wait to be paid…

How long do you have to wait to be paid from a video? It shows my video has made almost $75, but I've yet to to receive any payment.

December 31, 2019
Unprompted review
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Reply from ViralHog

Hi Shaun - We are so sorry to hear of your issue and would like to assist. Our customer service is available by phone during regular business hours, and via email 24/7. Please note that payouts are not sent until the 15th of the month following the revenue collection. For example, if $100 in payable revenue is collected in January, you should expect your payment to be sent by the 15th of February. We have paid millions of dollars to our licensors, so this is an established procedure you can count on. We look forward to hearing back from you. Thank you!

Rated 5 out of 5 stars

Professional. Honest. Easy.

ViralHog made the entire licensing process smooth and pain free. I was impressed by their customer service which is genuinely friendly and helpful. You can tell they care about their customers and are experts at what they do. I’m so impressed by everyone I’ve dealt with that I can’t recommend using anyone but ViralHog!

December 19, 2019
Unprompted review
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Reply from ViralHog

Hi Blake - Pain free is a good thing! Thanks for your kind words about our support staff. They are dedicated to what they do and always happy to hear that they are doing it well. In turn, we appreciate meeting wonderful customers like you, and appreciate your business.

Rated 5 out of 5 stars

Genuine, Trustworthy, and Helpful

When I was first contacted by ViralHog, I was pretty untrusting. However, I knew absolutely nothing about the company. When I actually started having conversations with an employee from the company (Greyson), I realized that he truly cared about me as a person and wasn't just worried about making money off of me. I felt that I could have honest conversation with him and that he would give me clear and trustworthy answers to my questions. He was quick to respond whenever I had questions or concerns, as is the rest of the ViralHog team. For me, it's not even about the money. I appreciate genuine people and companies who make their customers feel like they matter. I would recommend ViralHog to anyone!

December 13, 2019
Unprompted review
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Reply from ViralHog

Hello, Heather. Well, we're still going to try to make you money anyway ;-) I've shared your kind words with Greyson - that will make his day! Transparency and honesty are core values at ViralHog and I'm pleased to hear you experienced the same. Please stay in touch and let us know for anything else we can do to serve you.

Rated 1 out of 5 stars

UNTRUSTWORTHY!

Untrustworthy. They make promises that they don't keep. They tell you that they will protect your copyright but fail to do so. I have provided countless links to unauthorised videos through my dashboard and they haven't done a thing about it. Fake pages on facebook with my video have gained millions of views and they are still up! I checked to see if any of these pages are partners of viralhog or clients and they were not! I don't recommend this company at all. Believe nothing they tell you. And unless your video is extra super viral material then don't expect more than some pocket change from the revenue. They just want to own as many videos as possible regardless of whether it will make money or not. Another important thing to note is you will have absolutely no idea of the exact amount your videos are making. You will only know what they want to tell you. Do not be bamboozled by their cunningness. They are superb talkers and can easily trap you in a contract where you have no way of getting out of. No matter what they tell you do not believe them. And if you do unfortunately decide to sign up with them I strongly suggest that you only agree to a NON EXCLUSIVE contract as this way you will be able to sign up the same video with as many other companies that you want and earn much more and most importantly have full control of your content. And I urge anyone who wants to sign up with them to first read all the negative reviews about them as those are the real deal. Read them carefully. All the good ones are from people who haven't a clue about how this company operates. The truth is in reviews like mine. And as a reply to their response to my review I say- you might fool some but you sure don't fool me.

December 9, 2019
Unprompted review
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Reply from ViralHog

Gwen - ViralHog has a vested interest in protecting our clients' videos. There are situations where it is impractical or impossible to take down infringements, but we are extremely diligent in this area and you can rest assured that any meaningful usage that can be verified as unauthorized is pursued to the fullest extent possible. Certainly any fake page with millions of unauthorized views, if verifiable, would be included in these enforcement actions. We urge you to contact our customer support department to assist with anything you feel is not being addressed sufficiently. Thank you for your feedback and understanding.

Rated 5 out of 5 stars

Hands down one the best experiences...

Hands down one the best experience I've had with any company. The customer service has blown away my expectations. They took the time to make sure i understood, explained the process, and made what seemed complex, very simple.

The majority of my work was done with Hunter. Going forward, I am and will continue to tell about how impressed I am with Hunter amd ViralHog as a whole.

Do not waste time looking any further than ViralHog. They will help you. They are kind. They are experts in their feild and will maximize your exposure through their large following and platform.

December 5, 2019
Unprompted review
Rated 1 out of 5 stars

I licensed my video through ViralHog…

I licensed my video through ViralHog and it accumulated over 15m views through Unilad on Facebook. I used their process to report the video as unlicensed but they told me they had licensed the video from them. Somehow I still only made $4 from YouTube because they aren't listing that I made anything off of those Unilad views... After over 4 months of waiting to see if the payment would process I still haven't seen anything. Seems like something shady might be going on behind the scenes. Wish I would have licensed through someone else.

November 30, 2019
Unprompted review
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Reply from ViralHog

Hi Maggie - ViralHog has paid out millions of dollars to thousands of clients, but there are some rare situations where licensing revenue can be significantly delayed (late payments from partners, reporting discrepancies, etc.) At a quick glance, I am not seeing your account, but I will reach out now to get your information and investigate for you. Customer service is a top priority. Thank you for understanding.

Rated 5 out of 5 stars

They have been awesome to work with...

They have been awesome to work with and I feel very ethical. This was my first experience with a viral video and made the whole process easy.

November 1, 2019
Unprompted review
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Reply from ViralHog

Hi Jason. We strive for the result you described, and are thrilled to hear we achieved it with you. If we can ever be of assistance, you know how to reach us. Thank you for your business and awesome video!

Rated 5 out of 5 stars

ViralHog provides an excellent service…

ViralHog provides an excellent service and are highly professional and proactive in their dealing with customers...

October 22, 2019
Unprompted review
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Reply from ViralHog

Tsepo MSP - ViralHog believes that customers come first, so it's great to hear you notice and appreciate our efforts. Just the same, we very much appreciate your business!

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