I got at least two more than what I ordered. This is common with Virginia if you are ordering multiple small critters. I've known of her business for maybe 30 years. She's reliable, genuine & just... See more
Company replied
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I got at least two more than what I ordered. This is common with Virginia if you are ordering multiple small critters. I've known of her business for maybe 30 years. She's reliable, genuine & just... See more
Company replied
Wonderful experience again, hats off to Virginia Cheeseman. Look no further everyone, trustworthy, fast, fantastic service and regular updates! Heat pad still warm, lovely little vinegaroon, sent more... See more
Company replied
Virginia clearly cares about what she does and i only buy my millipedes from her. she has a lot of stock of captive bred millipedes (my preference) and the fact she is able to breed so many species, w... See more
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I've known of Virginia through entomology shows for years, but never actually ordered direct from her. She kept up great communication. When the items arrived they ALL had little stickers on them gi... See more
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I am the original 'Bug Lady', breeding and supplying many types of creepy crawly pets. My little home business has now been going for over 40 years, in the last few years I have found myself being called the ‘Spider Lady’ more often than not. Trends are continually changing and arachnids are far more popular than they have ever been before. I have a bug room at the side of our house that is dedicated to keeping a multitude of creatures. Since moving out of London in 2003, my work is mainly postal, so many things have changed over the years. My first online store was set up in 2009 and in October 2012 my current online store went live, the photographs are larger and clearer, the information is more comprehensive and the online ordering is simpler and therefore easier to use. Even I find it hard to believe that I once sent out paper catalogues and waited for customers to post me their orders and cheques. I am still readily accessible by email and telephone and I strive to maintain my position as the most friendly and reliable bug supplier!
21 Willow Close, Flackwell Heath, HP10 9LH, High Wycombe, United Kingdom
Had a couple of orders now from Virginia, always spectacular service, and never had an issue with the orders!

Reply from Virginia Cheeseman
This purchase was great really well packaged. And all healthy delivery was prompt ,

Reply from Virginia Cheeseman
Absolutely fantastic service
I purchased 2 scorpions from virginia and they're the best I've seen.
Very quick turnaround good prices and great communication 👍
Will be making more purchases in the near future

Reply from Virginia Cheeseman
Kept you informed of when she was delivering quick easy and a lovely specimen of a scorpion who is full of beans

Reply from Virginia Cheeseman
Virginia was informative, friendly with a clear love for what she breeds.

Reply from Virginia Cheeseman
I got at least two more than what I ordered. This is common with Virginia if you are ordering multiple small critters. I've known of her business for maybe 30 years. She's reliable, genuine & just a great online retailer of all things invertebrate. She also does her own captive breeding.

Reply from Virginia Cheeseman
Fantastic experience getting some critters from the "Buglady". Great communication and updates about every step of the process, great packaging, free heatpack and even some more bugs than i paid for.
All animals happy and healthy, thank u.

Reply from Virginia Cheeseman
Bought 2 beautiful , Heterometrus cyaneus scorplings ,from Virginia they r beautiful very healthy ,active , and eat lots , they arrived very well packaged and heat pack still warm highly recommended virginnia ty 5 🌟 seller .

Reply from Virginia Cheeseman
Easy to navigate website and order, puts the animal welfare first (as it should be)

Reply from Virginia Cheeseman

Reply from Virginia Cheeseman
Super fast delivery, everything was well packaged.
Everything arrived okay, I couldn't believe the amount of extras!
Will definitely be buying again from Virginia, super happy with the overall experience 😊

Reply from Virginia Cheeseman
I was looking for a SA/A female salmon pink tarantula, I paid over 4x the price based on other Tarantula online shopping for a juvenile. Was really disappointed, outrageous price, although she is a beauty, she was in premolt when arrived and wasn't packed safely. Also the parcel didn't caution, having a live animal or contents being fragile.
Really had a great experience using Virginia. My TWS came unharmed and fine with the mealworms the same. Delivery was all okay and arrived with no problems. Couldn’t fault this experience at all so 5 stars

Reply from Virginia Cheeseman
Very swift and well packed delivery and 2 extra bugs than I ordered so very happy.
Excellent packaging and healthy spider, very happy thank you

Reply from Virginia Cheeseman
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