Virginia Cheeseman Reviews 321

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I got at least two more than what I ordered. This is common with Virginia if you are ordering multiple small critters. I've known of her business for maybe 30 years. She's reliable, genuine & just... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience again, hats off to Virginia Cheeseman. Look no further everyone, trustworthy, fast, fantastic service and regular updates! Heat pad still warm, lovely little vinegaroon, sent more... See more

Company replied

Rated 5 out of 5 stars

Virginia clearly cares about what she does and i only buy my millipedes from her. she has a lot of stock of captive bred millipedes (my preference) and the fact she is able to breed so many species, w... See more

Company replied

Rated 5 out of 5 stars

I've known of Virginia through entomology shows for years, but never actually ordered direct from her. She kept up great communication. When the items arrived they ALL had little stickers on them gi... See more

Company replied

Company details

  1. Pet Store

Written by the company

I am the original 'Bug Lady', breeding and supplying many types of creepy crawly pets. My little home business has now been going for over 40 years, in the last few years I have found myself being called the ‘Spider Lady’ more often than not. Trends are continually changing and arachnids are far more popular than they have ever been before. I have a bug room at the side of our house that is dedicated to keeping a multitude of creatures. Since moving out of London in 2003, my work is mainly postal, so many things have changed over the years. My first online store was set up in 2009 and in October 2012 my current online store went live, the photographs are larger and clearer, the information is more comprehensive and the online ordering is simpler and therefore easier to use. Even I find it hard to believe that I once sent out paper catalogues and waited for customers to post me their orders and cheques. I am still readily accessible by email and telephone and I strive to maintain my position as the most friendly and reliable bug supplier!


Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

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Rated 5 out of 5 stars

I've purchased several times from…

I've purchased several times from Virginia and she always provides an excellent service. Insects come well packaged and you are well informed of the progress of the order. Highly recommend

March 28, 2024
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Reply from Virginia Cheeseman

Thanks Kevin, I appreciate your words and your continued support.

Rated 5 out of 5 stars

Very nice lady ,and very helpful. Great Tarantula.

Very nice lady to deal with ,happy to measure the Tarantula I was buying so I knew what size set up to put them .Let me know when.my tarantula was posted out to me and when it would arrive. Very well wrapped with a heat pad to keep my little one warm . Great lady to buy from

March 22, 2024
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Reply from Virginia Cheeseman

Thank you very much for your super review Deborah, it is greatly appreciated.

Rated 5 out of 5 stars

Amazing seller

Amazing seller! Lots of useful information on website, ordering was easy, tracking information was provided and regular updates were sent, really approachable seller and most importantly, all minibeasts arrived incredibly happy and healthy and I received many more than expected at all stages of development (cockroaches). I will definitely purchase from Virginia Cheeseman again.

March 13, 2024
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Reply from Virginia Cheeseman

What a super review. Thank you very much for your support.

Rated 5 out of 5 stars

Excellent

I made my first order with virginia cheeseman and I'm very happy with my bumblebee, zebra and Ghana speckled leg milipedes. I will definitely order from here again

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Virginia Cheeseman provided exceptional service throughout my purchase of a Cyriocosmus Elegans. The tarantula arrived promptly and in perfect condition, thanks to meticulous packaging and care. Communication was excellent, with timely updates on shipping and detailed care instructions provided. The Tarantula itself is stunning, showcasing vibrant colors and fascinating behavior.

March 8, 2024
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Reply from Virginia Cheeseman

Thanks so much for your glowing review Steve. It is very much appreciated.

Rated 5 out of 5 stars

Always smooth ordering from Virginia…

Always smooth ordering from Virginia and animals always arrive healthy and strong. Well packaged and as advertised, for a good price.

February 27, 2024
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Reply from Virginia Cheeseman

Thanks Adam, your review is very much appreciated.

Rated 5 out of 5 stars

Got my tarantula in great condition

Got my tarantula in great condition, could not be happier and very reasonable price, thankyou :)

February 28, 2024
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Reply from Virginia Cheeseman

Thank you very much for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, great range of bugs, and arrived safe and well!

February 11, 2024
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Reply from Virginia Cheeseman

Thanks George, your review is much appreciated.

Rated 5 out of 5 stars

Lovely inverts

Lovely inverts. Arrived when due following great communication.

February 10, 2024
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Reply from Virginia Cheeseman

Thanks for your super review Joanna.

Rated 5 out of 5 stars

Great service

All animals made it safely to me. Very well packed and high quality specimens.

January 30, 2024
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Reply from Virginia Cheeseman

Thanks for your lovely review Emma, much appreciated.

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