I got at least two more than what I ordered. This is common with Virginia if you are ordering multiple small critters. I've known of her business for maybe 30 years. She's reliable, genuine & just... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I got at least two more than what I ordered. This is common with Virginia if you are ordering multiple small critters. I've known of her business for maybe 30 years. She's reliable, genuine & just... See more
Company replied
Wonderful experience again, hats off to Virginia Cheeseman. Look no further everyone, trustworthy, fast, fantastic service and regular updates! Heat pad still warm, lovely little vinegaroon, sent more... See more
Company replied
Virginia clearly cares about what she does and i only buy my millipedes from her. she has a lot of stock of captive bred millipedes (my preference) and the fact she is able to breed so many species, w... See more
Company replied
I've known of Virginia through entomology shows for years, but never actually ordered direct from her. She kept up great communication. When the items arrived they ALL had little stickers on them gi... See more
Company replied
I am the original 'Bug Lady', breeding and supplying many types of creepy crawly pets. My little home business has now been going for over 40 years, in the last few years I have found myself being called the ‘Spider Lady’ more often than not. Trends are continually changing and arachnids are far more popular than they have ever been before. I have a bug room at the side of our house that is dedicated to keeping a multitude of creatures. Since moving out of London in 2003, my work is mainly postal, so many things have changed over the years. My first online store was set up in 2009 and in October 2012 my current online store went live, the photographs are larger and clearer, the information is more comprehensive and the online ordering is simpler and therefore easier to use. Even I find it hard to believe that I once sent out paper catalogues and waited for customers to post me their orders and cheques. I am still readily accessible by email and telephone and I strive to maintain my position as the most friendly and reliable bug supplier!
21 Willow Close, Flackwell Heath, HP10 9LH, High Wycombe, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've purchased several times from Virginia and she always provides an excellent service. Insects come well packaged and you are well informed of the progress of the order. Highly recommend

Reply from Virginia Cheeseman
Very nice lady to deal with ,happy to measure the Tarantula I was buying so I knew what size set up to put them .Let me know when.my tarantula was posted out to me and when it would arrive. Very well wrapped with a heat pad to keep my little one warm . Great lady to buy from

Reply from Virginia Cheeseman
Amazing seller! Lots of useful information on website, ordering was easy, tracking information was provided and regular updates were sent, really approachable seller and most importantly, all minibeasts arrived incredibly happy and healthy and I received many more than expected at all stages of development (cockroaches). I will definitely purchase from Virginia Cheeseman again.

Reply from Virginia Cheeseman
I made my first order with virginia cheeseman and I'm very happy with my bumblebee, zebra and Ghana speckled leg milipedes. I will definitely order from here again
My millipedes arrived packaged perfectly and in amazing health can’t thank you enough would definitely buy again

Reply from Virginia Cheeseman
Very quick postage
Well packed and superb quality

Reply from Virginia Cheeseman
Virginia Cheeseman provided exceptional service throughout my purchase of a Cyriocosmus Elegans. The tarantula arrived promptly and in perfect condition, thanks to meticulous packaging and care. Communication was excellent, with timely updates on shipping and detailed care instructions provided. The Tarantula itself is stunning, showcasing vibrant colors and fascinating behavior.

Reply from Virginia Cheeseman
Really happy with the animals I received, Virginia is quick to respond to messages and very friendly. Will be back for sure.

Reply from Virginia Cheeseman
Secure and safe arrival of healthy millipedes. Thank you

Reply from Virginia Cheeseman
Always smooth ordering from Virginia and animals always arrive healthy and strong. Well packaged and as advertised, for a good price.

Reply from Virginia Cheeseman
Updated regularly on my order, bugs arrived in great condition

Reply from Virginia Cheeseman
I have purchased may invertebrates over the years , everything has arrived well packed and in good health.
I will use Mrs Cheesman for the long term.

Reply from Virginia Cheeseman
Got my tarantula in great condition, could not be happier and very reasonable price, thankyou :)

Reply from Virginia Cheeseman
Everytime is a great experience and all came healthy! Would advise people to buy from virginia!

Reply from Virginia Cheeseman
Very happy with my purchase. Scorpion arrived live and well.

Reply from Virginia Cheeseman
Excellent communication, great range of bugs, and arrived safe and well!

Reply from Virginia Cheeseman

Reply from Virginia Cheeseman
Another faultless process. Delivery arrived happy and healthy. Excellent all round.

Reply from Virginia Cheeseman
All animals made it safely to me. Very well packed and high quality specimens.

Reply from Virginia Cheeseman
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.