Virtual Employee Reviews 258

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and expertise, often highlighting their efficiency and proactive approach. Many people appreciate the exceptional service, noting the seamless collaboration and the team's ability to exceed expectations. Reviewers frequently mention the quick response times and the smooth, professional user experience. However, some customers also noted issues with the qualifications of assigned developers, leading to unresolved bugs and significant delays. A few other people felt surprised by resources going on leave shortly after engagement and experienced difficulties in communication, with slow or absent responses from dedicated resources, even when using direct messaging platforms.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, responsiveness,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, communication, and... See more

User experience

People report positive experiences with user experience. Customers consistently describe their interactions... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Harpreet has over the past 2 years been effective and extraordinarly carefully ans attentive. She has crafted a powerful social media presence that has resulted in a successful ROI. Its really reli... See more

Rated 5 out of 5 stars

Kamal is off to a great start. He has jumped right into phone calls and meetings to learn about our current projects and how he can support our activities. He has already recommended some great tools... See more

Rated 5 out of 5 stars

Since I been using virtual employee, all my questions and concerns are answered in a timely manner and they will help to come up with a solution for all your programming, launching, and app needs. I h... See more

Rated 5 out of 5 stars

We have been working with VE for four months and have been immensely satisfied with our experience so far. We have several VE employees and they are all exceptional. I work closely with Disha and Megh... See more


Company details

  1. Business to Business Service

Written by the company

Virtual Employee came into being to help small and medium enterprises (SMEs) across North America and Europe set up offshore offices in India and provide them cost-effective solutions. They can set up their own offshore office in India with just one employee and ZERO investment cost, and scale their team up/down as needed. WHAT MAKES US STAND OUT: We are an online employee supermarket – an SME can hire anyone in any domain or industry. With us, a client is not really outsourcing, but retains full control over both their work and their employee, who works exactly like an in-house resource. We look into the employee’s overhead costs on behalf of the client, such as dealing with HR, Accounts, IT Support, management, etc. Our flexible model allows you to experiment. WORKFORCE AND DOMAINS: In just 12 years, the company has grown from 5 employees to 1500+, having partnered with over 3021 clients across 30 countries in more than 150 domains. Domains include software development and programming, content writing, internet marketing, mobile apps development, graphics designing, web designing, multimedia and animation, etc.


Contact info

4.8

Excellent

TrustScore 5 out of 5

258 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing Company to work with!

I had the pleasure of working with Virtual Employees for the last 4 months. They were an invaluable asset to the team, consistently going above and beyond to ensure projects were completed on time and to the highest standard. Their skills or responsibilities were particularly impressive and greatly contributed to the success of our company. They were also a pleasure to work with, always willing to lend a hand and collaborate with others. I highly recommend Mr. Suman S. and the hole team for any future endeavors.

January 16, 2023
Unprompted review
Rated 4 out of 5 stars

Versatile, convenient, productive

The service offered by VE is really good. The have on staff such a variety of professionals, which such a level of expertise. It's such a simple and well-managed system to get help either temporarily or longer term in your company. We have used them in my company for 10 years or more, for a variety of tasks within the company. Set up is easy, the management within VE is thorough and the team members who have joined us over the years are very hard working and do versatile work.

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

We have worked with VE company for more…

We have worked with VE company for more than one year. We worked with them on many different roles, from copywriting, social media and paid ads. We are very happy for their service and support level. They also have a project lead to support you as a coordinator to track their VE work schedule and performance.
We will definitely recommend them.

Thanks.
Nicole.

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Responsive and Commited

Virtual Employee has been a resource in order to help our business attract, train, and retain employees. They have been very responsive to various items regarding IT concerns to ensure our business does not lose productivity. We would certainly recommend!

January 4, 2023
Unprompted review
Rated 5 out of 5 stars

I hired services of Virtual Employees…

I hired services of Virtual Employees for helping with launching my new Shopify store and coming with an strategy to launch google Ads that would actually convert to sales. I was previously using another Australian agency which disappointed us really bad, charged a lot of money and had very little support or produced any outcomes. And that when I came in contact with Virtual Employees and found them 1000 times better than anyother agency I had used, and thats all for way less of cost/price. Virtual Employee, I was assigned to went above and beyond and accomplished so much more in just two days of his starting on my store. Quickly came up with a solid strategy and helped creating, integrating social media accounts in no time. He even helped resolved months of pending Google Merchant store suspension issue, which other agencies failed to solve. This is impressive and obvious that these mates know their work and delivered to their promise. Would highly recommend for anyone to hire them for a range of services. Thanks

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Very responsive

Very responsive. Followed up often to inquire about adequacy of service. Implemented our suggestions for improvements

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Virtual Employee rescued our development. Give them a call.

Superb Customer care and support. Our own software developer/programmer who is on call 5 days a week for any emergencies. With Virtual Employee you can scale from a one off project to part time employee or full time as we have chosen. Ability to build a Software team according to our development plan, which after working with this company we are going to do. Virtual Employee can if needed back up your employee if needed. Not needed to date with us. Our software developer/programmer gave us a Unique idea that I have not seen on any other internet business, priceless. After been let down by two software development companies, costing us financially, Virtual Employee rescued and saved our project at great savings. Whatever your project, big or small, I recommend you give them a call for an initial meeting. I am sure like me you will be pleased that you did. George Holmes - rescue income part of the Circle of Power Group.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great team, great management, very satisfied

beSIRIOus is now working together with Virtual Employee for over 1 year. We started out with Naveen, a senior developer. Right now we have a team of 3 (Naveen, Preeti and Kapil). They all have different skillsets and together they are able to create complex web applications, apps and so on.
I am very happy with the collaboration and not looking to stop the collaboration any time soon. The goal next year is to grow the team even more.
There are so many things that I could write, but in the end I can just say that I can truly recommend Virtual Employee.

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Our company has been doing business…

Our company has been doing business with Virtual Employee for a little over a year, and the experience has been fantastic. From the management team, our point of contact, Arun Balan, is always there when we need him. Our resource Prince Sachan has been a great asset to the team.

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Recommended for remote resources

Advance Monaco is working since 6 months with VE, and I can only recommend them as a flexible and premium staff provider. We have got a very skilled team, great soft skills and values especially regarding committment and understanding in delivering remote / virtual work,
knowledge & neccessary qualifications at a correct price. Management is reactive, solution oriented and committed.

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Professional, Flexible and Expert

I have used Virtualemployee digital marketing and our traffic increased significantly over 3 months. The expertise really strong and everything is a la carte if needed. For instance you can choose one shot for video and hire part time or full time. I strongly recommend.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Top Talent and Service!

Virtual Employee offers top talent and services! From the hiring process and support, to the billing process and HR assistance, we are extremally pleased and look forward to their continued service!

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome service

Great service, feedback, and communication. Highly recommend - love from S. Korea

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Use this company!!!

We have worked with Virtual Employer for graphic design and bookkeeping and had a great experience. All of the resources/employees are well skilled and very nice and easy to work with. Two thumbs up!

September 27, 2022
Unprompted review

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