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Rated 5 out of 5 stars

It is safe to say we would not be going on holiday to Cuba if it wasn’t for the kindness and efficiency of the team at Visa Cuba. They turned around our applications at really short notice and went a... See more

Rated 5 out of 5 stars

My experience today was out of necessity.I am a young 74yr old Latin dancer..my 2nd visit to Havanna Cuba was organised by myself.I was having difficulty filling out my documents....so much so...gotb... See more

Rated 5 out of 5 stars

Easy, smooth process. All the other companies had $35 processing charges on top of $50 for visa. There's was $5- not disclosed upfront, which was irritating, but still nominal. The process was smoo... See more

Rated 5 out of 5 stars

Great experience, received green cards on time. They had some issues with shortage of paper , which they have advised me. however quickly resolved . A bit complex to add additional person to same a... See more

Company replied

Company details

  1. Visa Consultant

Written by the company

As the premier authority on Cuban tourist visas, we proudly stand as the world's most seasoned and dependable source for Cuban Tourist eVisas. With over 20 years of experience, our commitment to facilitating seamless travel to Cuba has earned us the unwavering trust of travelers worldwide. What sets us apart is not just our extensive history, but also endorsements from trusted names like TUI and Lonely Planet, alongside countless independent travelers who rely on us for their Cuban visa needs. In the complex world of international travel, your documentation should never be in doubt. With VisaCuba.com, you eliminate uncertainty. Don’t risk your Cuban adventure with unreliable providers. Your Cuban Tourist Visa is your gateway to a remarkable journey—entrust it to the most established and trusted name in the field. VisaCuba.com: Your official and reliable partner for Cuban visas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

467 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Fast and Easy

I forgot to apply for a visa (like you do)

So applied using this services a week before our holiday and it came... super fast!!

Phew! And thank you

March 22, 2024
Visa Cuba logo

Reply from Visa Cuba

Thank you, Nichola! We're so glad we could help you get your visa sorted so quickly before your holiday. Phew, indeed! Have a wonderful trip, and we hope to assist you again in the future.

Rated 5 out of 5 stars
Visa Cuba logo

Reply from Visa Cuba

Thank you for your kind words! We're thrilled to hear you found our service quick and affordable. We hope you had a great experience with your trip!

Rated 5 out of 5 stars

Easy to provide details and obtain…

Easy to provide details and obtain visa, now electronic so don't even have to wait for postal delivery.

December 21, 2024
Visa Cuba logo

Reply from Visa Cuba

Thank you, Mick! We're delighted that you found the process easy and appreciated the convenience of the electronic visa. Safe travels, and we hope to assist you again soon!

Rated 5 out of 5 stars

Excellent super fast service and very…

Excellent super fast service and very efficient in the visa process

November 19, 2024
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Reply from Visa Cuba

We’re so happy to hear you had an excellent experience with our service! Fast and efficient is what we aim for. Thank you for choosing us!

Rated 5 out of 5 stars

very professional and fast response

very professional and fast response

November 16, 2024
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Reply from Visa Cuba

Thank you, Sam! We’re so pleased to know you found our service professional and responsive. Your feedback means a lot to us.

Rated 5 out of 5 stars

Very seamless and efficient

Very seamless and efficient

November 20, 2024
Visa Cuba logo

Reply from Visa Cuba

Thank you for your feedback! We're thrilled you found the process seamless and efficient. Safe travels, and we hope to help you again in the future.

Rated 5 out of 5 stars

Easy fast simple

November 11, 2024
Visa Cuba logo

Reply from Visa Cuba

We appreciate your review! Fast, simple, and easy is what we strive for. Thank you for trusting us with your visa needs.

Rated 5 out of 5 stars

Everything

Everything. Your Process Is A Pleasant, Professional, Positive Experience.

November 10, 2024
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Reply from Visa Cuba

Thank you for the glowing feedback! We’re delighted you had a pleasant and professional experience with us. Safe travels, and we’re here for you anytime!

Rated 5 out of 5 stars

this e-visa process was very simple and…

this e-visa process was very simple and my questions were answered via email very quickly. thanks!

October 17, 2024
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Reply from Visa Cuba

Thank you, Robert! We’re so glad you found the e-visa process simple and that our team could quickly address your questions. We look forward to assisting you again.

Rated 5 out of 5 stars

Very convenient

Very convenient, easy and fast.
Without unnecessary requirements and bureaucracy. Just great.

October 21, 2024
Visa Cuba logo

Reply from Visa Cuba

Thank you for your wonderful review! We’re delighted you found our process convenient and hassle-free. We hope to serve you again in the future!

Rated 5 out of 5 stars

Professional and simple process!

The process was incredibly simple and allowed me to purchase several at one time. This simplifies the process for my groups. Thank you.

Mariah Travel
Livingston, Montana USA

October 18, 2024
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Reply from Visa Cuba

Thank you, Michael! We're thrilled our service was simple and efficient for your group’s needs. We’re always here to help make your travel planning easier.

Rated 5 out of 5 stars

Quick and easy

October 18, 2024
Visa Cuba logo

Reply from Visa Cuba

Thank you for your kind review! Quick and easy is what we aim for. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great Customer Service

Getting an evisa for Cuba with Visa Cuba was fast, easy and affordable. Additionally I made a mistake when originally filling out the application online and it was fixed immediately when I contacted them. Highly recommend this service if you're traveling to Cuba!

October 17, 2024
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Reply from Visa Cuba

Thank you so much for the recommendation! We're glad to hear you found the process fast, easy, and affordable, and we're always happy to help resolve any issues quickly. We appreciate your trust in us and hope you have a fantastic time in Cuba!

Rated 5 out of 5 stars

prompt service

I received prompt service from visacuba.com. Be sure to check your email carefully- the visa shows up so fast you might scroll past it!

October 14, 2024
Unprompted review
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Reply from Visa Cuba

Thank you for your kind review and helpful tip! We pride ourselves on providing prompt service, and we're glad you received your visa quickly. We hope you have an amazing time in Cuba

Rated 1 out of 5 stars

Unable to proceed

Hi
I want to apply from Pakistan 🇵🇰
But as I am selecting 1st 4 options but always facing an issue like " all fields are mandatory " what does it mean for a person who is simple selecting on the 1st page
If you don't give Visa to Pakistani Nationals then please remove our country's name from the given list.

October 19, 2024
Unprompted review
Visa Cuba logo

Reply from Visa Cuba

Thank you for your feedback. We believe the review does not accurately reflect our services or the circumstances of your experience. Unfortunately, we are unable to process visa applications for Pakistani nationals due to restrictions outlined in our policies, as mentioned clearly on our FAQ page (https://visacuba.com/faq, section 6):

"We are unable to provide visas to passport holders of the following countries: ... Pakistan ..."

It is important to clarify that your application could not proceed based on these restrictions, and this is beyond our control. If your application had been rejected after submission, we would understand your concerns. However, the situation at hand is aligned with our published guidelines.

We will be challenging the review, as it does not represent the quality of service we offer to eligible applicants. Please let us know if there is any further information we can provide.

Rated 4 out of 5 stars

Went smooth

October 1, 2024
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Reply from Visa Cuba

We're happy to hear everything went smoothly for you! Thanks for taking the time to leave a review. Wishing you a wonderful journey to Cuba!

Rated 5 out of 5 stars

The process was super quick and easy.

The process was super quick and easy.

September 14, 2024
Visa Cuba logo

Reply from Visa Cuba

Thank you for the positive feedback! We're thrilled that you found the process quick and easy. We aim to make traveling to Cuba as smooth as possible. Have a fantastic trip!

Rated 4 out of 5 stars

It was ok but a little frustrating at…

It was ok but a little frustrating at times as the website kept shutting off but got there in the end 😊

September 8, 2024
Visa Cuba logo

Reply from Visa Cuba

Thank you for your honest feedback! We're glad you were able to complete the process, though we’re sorry to hear about the website issues. We're currently working on improving our platform to ensure a smoother experience in the future. If you have any further concerns, feel free to reach out. Safe travels to Cuba! 😊

Rated 5 out of 5 stars

I'm assuming the visa will be…

I'm assuming the visa will be recognized in October. If so, then it was the least expensive visas that i had researched when I was checking out visas.

September 13, 2024
Visa Cuba logo

Reply from Visa Cuba

Thank you for choosing us! Rest assured, your visa will be recognized when you travel in October. We aim to offer both affordability and reliability. If you have any further questions as your trip approaches, don’t hesitate to reach out!

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