Visible Reviews 7,508

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the service for its reliability and quality, often noting that it performs as well as or better than more expensive alternatives. Many people appreciate the transparent and affordable pricing, highlighting significant savings compared to previous providers and the excellent value for money received. The user experience is frequently described as easy and straightforward, particularly when switching services or setting up new devices. However, some customers also noted inconsistencies with customer service, mentioning issues with responsiveness, the lack of human interaction, or difficulties resolving specific problems like porting numbers or billing credits. A few other people also felt that the signal strength was not always as robust as expected, leading to occasional dropped calls or slower data speeds in certain areas.

What people talk about most

Service

Users describe positive interactions with service, highlighting great customer service, easy sign-up, and... See more

Price

Customers had positive experiences with price, often highlighting the affordability and significant savings... See more

Value for money

Clients share positive opinions on value for money. Many reviewers highlight significant monthly savings,... See more

User experience

People report positive experiences with user experience, highlighting the ease and speed of signing up for... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the great service, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Having never heard of this company I was a bit skeptical and cautious. The only drawback is that there is no human customer service. But having used this service for 2 months now, I really don't think... See more

Rated 5 out of 5 stars

Had visible now for several months. I love the service, the customer service is great. When I need their help they stayed on the phone with me for several hours so the issue was resolved. Actually ha... See more

Rated 5 out of 5 stars

I’m honestly shocked at how easy it was to switch. I was able to do everything right from my couch using my old phone—no store visit required. The website is extremely simple and user-friendly, with... See more

Rated 5 out of 5 stars

My sister told me about her Visible plan and how satisfied she has been. I looked into it. Amazed was first reaction. Completely satisfied is my present reaction. The cost, service and quality are at... See more


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Phone and Internet Service
  4. Telecommunications Service Provider

Written by the company

Visible is the first all-digital wireless service in the U.S., offering unlimited data, talk, text and hotspot powered by Verizon’s award-winning 4G LTE and 5G networks. The wireless industry is more complicated than it needs to be, so Visible designed a simpler way to wireless. For as low as $25/mo, you’ll get flat-rate wireless with zero hidden fees, zero annual contracts, and zero need for other people to get the best rates. Visible offers two great unlimited plan options, both backed by an amazing network. On the Visible plan, you’ll get everything you need and nothing that you don’t, for just $25/mo, taxes and fees included. On the Visible+ plan, enjoy perks like premium data on Verizon’s 5G Ultra Wideband network and access to our fastest hotspot. All for $45/mo, taxes and fees included. Pay monthly for either plan, or choose Visible’s annual plan option and save. Get started with smarter wireless at visible.com. Sometimes the choice is just Visible.

Go unlimited with Visible

Written by the company

Get unlimited data, talk, text and hotspot for as low as $25/mo
No contracts, no hidden fees. All on Verizon’s 5G network.

Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

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Rated 4 out of 5 stars

I wanted to compare visible with my current provider

I wanted to compare visible with my current carrier to see if it worked as well and in as many areas. I am pleased to say I found no fault with the network at all. I feel it is a great value. I bought an extra phone just to try it out. Internet, texting all are on par with my current provider but I get certain perks with Straight Talk that make it a better deal for me. I currently have both and will probably keep both.

March 11, 2026
Rated 1 out of 5 stars

I had cricket

I had cricket, not great at my house but good to great everywhere else. Visible a huge disappointment! Lousy at my house, and places like phoenixville, and la plata MD. Barely 2 ticks everywhere.

March 2, 2026
Rated 1 out of 5 stars

Can’t talk to a human

Can’t talk to a human. My son and wife joined Visible and told me and my husband. Was supposed to be $30/5 yrs. Promo code didn’t work for any of us so was $35 mo. They had newer phone so they were able to invite each other for a one time discount of $20 each when they signed up, then the inner circle brought it down to $30 /mo. My son tried to sign my husband and I up , but we have older phones and had to send for new SIM cards so when we activated service it was a different day from when we tried to sign up so my husband and I did not get the one time $20 discount for inviting each other. Like I said it also did not accept the discount code for all 4 of us for the promised $30 for 5 yrs. Not happy😥

April 14, 2026
Rated 5 out of 5 stars

My sister told me about her Visible…

My sister told me about her Visible plan and how satisfied she has been. I looked into it. Amazed was first reaction. Completely satisfied is my present reaction. The cost, service and quality are attributes that I appreciate the most. Thank you and please continue towards excellence. Sue

April 14, 2026
Rated 5 out of 5 stars

Switching service was very easy

Switching service was very easy. Cell service is great. I've had no issues so far with dropped calls or dead areas. Data is a little slower than what I'm used to but the savings over my old provider is phenomenal.

April 14, 2026
Rated 5 out of 5 stars

Switch to Visible

My sister-in-law, Roseanne Loomis, told me about this. It was easy to switch over. I did have a little bit of a problem, but was able to chat online and fix the problem quickly. I am very happy with my new service.

April 2, 2026
Rated 5 out of 5 stars

5 stars…

Honestly the best phone service out there right now! 30$ a month for 5 years is a steal! Unlimited everything and the data is superior to other services. I was paying $50 a month for half of what I get now. The best part is switching your phone over to Visible is literally the easiest process! Don’t miss out on

January 1, 2026

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