I would give 10 stars if allowed as this process was seamless, efficient and timely. Eileen Allaire was my navigator, and she was there every step of the way, always available to answer my questions... See more
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Had the pleasure to work with Eileen Allaire as my Account Executive. Great Service, always took time to explain my options and steps with patience. We were able to close fast and without any trou... See more
Dan Adams was an excellent advocate and went above and beyond. Visio Lending provides a product that fills a gap in other lending products and made it possible for us to obtain a beautiful property. T... See more
Company replied
Mo has been a tremendous help to my business needs. I've dealt with people who either give generic yes or no responses to what can or can't be done. Mo exceeded my expectations based on prior dealin... See more
Company replied
Company details
Information provided by various external sources
Visio Lending is the nation's premier lender for buy and hold investors, offering flexible, long-term commercial loans for single family residential rental and vacation rental properties.
Contact info
1905 Kramer Lane, Suite B-700, 78758, Austin, United States
- 888.521.0353
- loans@visiolending.com
- visiolending.com
4.5
Excellent
192 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Processing takes to long and lacks…
Processing takes to long and lacks communication with the Broker. The Sales Team is great. Freddy Colon is very helpful and informative. When the loan leaves Mr. Colon's desk. As a Broker, I go dark.
April 3, 2019
Unprompted review
Reply from Visio Lending
Thank you for taking the time to leave us your feedback. We are sorry that you had an unsatisfactory experience with us this time around. We hope that since your initial review, we have addressed your concern. We are continually reviewing our process and will be using this feedback to ensure we are providing our clients with an efficient and dependable process.
Great at what they do
Great at what they do. Small window of types of loans they do. Usually quick 3-4 wk closings
April 3, 2019
Unprompted review
a source of help in my time of need
April 3, 2019
Unprompted review
Reply from Visio Lending
We are so glad we could be of help to you!
Visio Lending is as advertised
Visio Lending is as advertised. They are fast and easy to deal with. Documents are easy to submit and they are reviewed quickly. They don't ask you for tons useless paperwork. I secured two loans, 21 days apart with absolutely no issues. One property was 2.15 million dollars and the other was 1.3 million dollars. I would highly recomend Visio Lending to anyone interested in securing a loan. The guy I used was great, his name is Stan Gottfried, ask for Stan the man and he will take care of you.
April 2, 2019
Unprompted review
Reply from Visio Lending
We are thrilled to hear you had a great experience with Stan on both your investment properties! Thank you for sharing your experience!
They took 13 weeks for this loan!
We started the loan October the 1st and were told it would take 6 weeks. We finally closed January 4th. 13 weeks!!!
I sent them everything they ask for immediately. I had to resend things because they were not following thru with their part.
I kept asking for details on the loan and just received a summary!
I will not use them again, unless I have no other opposition.
I had to call and ask about the progress. Then they would do things and then say I had to update bank account papers etc..
April 2, 2019
Unprompted review
Visio Lending is a great company
Visio Lending is a great company. I have closed on 2 deals with them without any delays and my commitment was issued quickly. I would highly recommend.
April 2, 2019
Unprompted review
Reply from Visio Lending
Thank you Kathy!
Excellent service
April 2, 2019
Unprompted review
Visio lending was very easy to do our…
Visio lending was very easy to do our financial
April 2, 2019
Unprompted review
Unorganized Processes
Alot of miscommunication on the loans with the servicers.. frequently enforcing forced placed insurance on the loans when not applicable. Mortgage payment increases do to errors. Hard to reach or ineffective when finally reaching them to resolve issues.. almost impossible to reach claims department when claim issues arise. Errors with Closing agents prolonging funding. Not to mention the loans are VERY expensive..
April 2, 2019
Unprompted review
Reply from Visio Lending
Thank you for taking the time to give us your feedback. We deeply regret that your experience was unsatisfactory. We pride ourselves on our simple and dependable loan process and are sorry that we did not meet the mark. We are continually reviewing our process to ensure it is fast, simple and dependable for our clients and will be using your feedback to improve.
They got it done!! (Was skeptical)
They got it done! Took longer than originally thought it would but be patient. They closed a 3 property loan with monthly escrow at a decent rate for us and we're happy.
April 2, 2019
Unprompted review
Tracy
Tracy, the mortgage rep was very attentive. The entire process was smooth and easy.
April 2, 2019
Unprompted review
Freddy is great to work with
Freddy is great to work with. They offer a wonderful product that really fills a needed void for investors.
April 2, 2019
Unprompted review
Mega hidden fees and super super super…
Mega hidden fees and super super super high on all fees. Run and don’t look back
March 27, 2019
Unprompted review
Very good at getting the deals done
March 27, 2019
Unprompted review
Reply from Visio Lending
We are so glad to hear you were happy with our process.
Not easy to work with
Not easy to work with. Always seemed like something every time we turned around. Will not use again. Caused our closing to be delayed multiple times.
March 27, 2019
Unprompted review
Reply from Visio Lending
Thank you for taking the time to leave us your feedback. We are sorry that you had an unsatisfactory experience with us this time around. We are continually reviewing our process and will be using this feedback to ensure we are providing our clients with an efficient and dependable process.
They are very efficient
They are very efficient. I think God for this company! They give the little guys the opportunity to grow into major companies. Forever grateful!
March 26, 2019
Unprompted review
Reply from Visio Lending
Thank you for allowing us to be apart of your investment journey!
Borrower
Fee cost too much with some one has a good credit over 820. I think that is not good for strong investors.
March 26, 2019
Unprompted review
Visio Lending is a awesome company to…
Visio Lending is a awesome company to deal with the workers are respectable dependable resourceful and honest I appreciate one person in particular John Sperling for helping me every step of the way communicating with me every step of the way thank you John Sperling and Visio Lending for every thing....2019
March 26, 2019
Unprompted review
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