Visionary Fragrances Reviews 497

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the genuine product range, competitive pricing, and the ability to purchase fragrances in small sizes for trial or regular use. Many highlight the excellent quality of the products, noting that items arrive well-packaged and protected, ensuring no leaks or damage. The delivery service is frequently praised for its speed and efficiency, with orders arriving safely and as expected. However, some customers also noted issues with their orders, including faulty atomizers, fragrances that seemed diluted or not authentic, and samples that did not smell as expected. Additionally, a few other people felt that delivery times were sometimes slow, particularly for international orders, and some experienced problems with communication regarding their concerns.

What people talk about most

Product

People report positive experiences with product, highlighting the wide range of genuine fragrances available,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast delivery times and... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing satisfaction with their... See more

Quality

Consumers generally find the quality of samples and fragrances to be positive, often praising the... See more

Price

Customers had positive experiences with price, often highlighting the reasonable and competitive pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my first order and I’m impressed! Prompt delivery from order, packaged well, samples are in glass bottles with great atomisers compared to some of your competition in plastic bottles, c... See more

Rated 5 out of 5 stars

So relieved to find someone who actually backs up what they say on their website with fantastic products and great service. I have tried other sellers and have been let down more than once. Easy to na... See more

Rated 5 out of 5 stars

Used this company for the first time a few weeks ago. Great to be able to get samples before buying. Great selection on Visionary Fragrances. Really easy and straightforward to order from. Arrived saf... See more

Rated 5 out of 5 stars

Quick service, reasonable price. My main reason for buying from Visionary Fragrances is that you can buy in small sizes, either to trial a fragrance (1ml) or to use it all before it goes off (5 or 10m... See more


Company details

  1. Cosmetics and Perfumes Supplier
  2. Beauty Product Supplier

Written by the company

Fragrance samples UK based - we stock a wide range of designer & niche perfume samples & decants in various sizes. Exclusive samples from brands such as Creed, MFK & Tom Ford. Every fragrance sample we sell is 100% genuine. We also stock discovery sample sets & aftershave decants.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

497 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Good product, poor delivery time

The product is fine, but delivery is always so slow...best part of a fortnight usually. Far too long.

November 1, 2025
Unprompted review
Visionary Fragrances logo

Reply from Visionary Fragrances

Hi Phill,

Which country are you ordering from?

We have 2 offices, 1 in the UK and 1 in the EU.

UK orders take about 3 days, always.

EU varies from country to country - some are 1 week, others (like Ireland) can take about 2 weeks.

This info is advertised though, so shouldn’t be a surprise.

I would like to be able to ship to Ireland quicker, but unfortunately I haven't found a way around this yet.

Thanks for you feedback, it is greatly appropriated.

George

Rated 1 out of 5 stars

POOR QUALITY FRAGRANCE

I ordered a test 1ml bottle of Dior Eau Savage EDT. The sample came in a small plastic pump action bottle. Clearly the company decants the perfume from larger bottles into their own plastic bottles. The plastic bottles have the potential to affect the fragrance scent. My EDT did not smell anything like the real genuine article and although it lasted a maximum of two hours, it was diminished considerably after 30 mins. They are either weakening it themselves or whoever is supplying them, is weakening it before it gets delivered to them or the plastic is affecting the quality. I already have a 100ml bottle of Dior Eau Savage parfum which I bought from John Lewis which is obviously the genuine article. The sample sent to me smelt nothing like the real thing. I asked them for a refund of my measly £6.30. Only to be met with a barrage of long and defensive emails. Sorry George, life’s too short. You can keep the £6.30 and your poor quality fragrance.

December 1, 2025
Unprompted review
Visionary Fragrances logo

Reply from Visionary Fragrances

I knew this review was coming, as you threatened to "leave a scathing review" if you did not receive a refund. I have always found the threat of leaving a bad review to get money back from a small business a very immature practise.

You ordered Dior Eau Sauvage EDT, you received Dior Eau Sauvage EDT - the fact that this particularly fragrance doesn't last very long on you is exactly why you buy a sample in the first place. If anything, buying a 1ml sample has saved you £80 from buying a large bottle, which would also last the same amount of time because guess what? It's the same fragrance.

We decant everything ourselves, at the time the order is placed - no samples are delivered to us and of course we do not in ANYWAY change the perfume as you have suggested.

Most of our bottles are glass, but some 1ml are supplied in a plastic bottle which does not change the fragrance in anyway at all. I have been doing this for 5 years, perhaps 50k bottles sold - it is a non issue.

I find it comical that you are comparing the Eau de Toilette (which you ordered) to the Parfum - of course they smell different and of course the Parfum lasts longer.

We also sell the Parfum, so if you wanted to know if we sell fakes or watered down samples, why don't you order the 'Parfum' version so you can compare with your actual bottle? You will see that we sell 100% genuine fragrane samples, always have and always will.

It was not an issue with the "measly £6.30", but I do not agree that we have done anything wrong and you have received what you paid for.

Maybe your anger should be directed at Dior, who make the fragrance that only lasts 2 hours according to you.

Thanks

George

Rated 4 out of 5 stars

I've made many orders from you and i am…

I've made many orders from you and i am very pleased with you except ONE time!My previous order you didn't include PDM Herod..i send you pic from the small package to see yourself.I thought we had good communication till then BUT you didn't response to me.This was my only complaint that you didn't response, for your mistake,i paid 7€ for Herod and i hadn't response.That is my only complaint.

November 17, 2025
Visionary Fragrances logo

Reply from Visionary Fragrances

I have just sent you an email :)

Thanks
George

Rated 5 out of 5 stars

What made my experience great was the…

What made my experience great was the intuitive layout of the website, easy to navigate and find the perfume you want. This is a genuine site selling genuine scents, so you can be 100% secure in purchasing. I made 2 initial orders and they came beautifully wrapped and packaged. Each scent clearly marked. I would definitely do business with this company again...Stellar!

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Received the samples within two weeks. Genuine samples. A good way to smell great and not to break the bank to do so.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent to deal with.

I try and use Visionary Fragrances for all my samples if possible. Excellent company to deal with and great customer service and response.
Wide range of fragrances and good prices. Also the fact there is a YouTube channel shows they’re passionate about the industry. A must use supplier for any enthusiast or serious collector.

September 18, 2025
Rated 5 out of 5 stars

Could not be happier.

So relieved to find someone who actually backs up what they say on their website with fantastic products and great service. I have tried other sellers and have been let down more than once. Easy to navigate the website, great genuine product range and delivery was quick with items well protected. I will definitely be using them again.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

I’m impressed

Just received my first order and I’m impressed! Prompt delivery from order, packaged well, samples are in glass bottles with great atomisers compared to some of your competition in plastic bottles, competitively priced, what more does anyone want! Great job and i’ll be back.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fico di Amalfi La Riserva (EDP)

I ordered the Acqua di Parma Blu Mediterraneo – Fico di Amalfi La Riserva (EDP). The “La Riserva” is basically a revamp of the original Fico di Amalfi which has deeper notes. What I enjoy about this upgraded version “La Riserva” is the fact that it’s still pretty subtle-ish, just lasts longer.
This is to say that this company used the actual fragrance in the sample.

The company’s approach was a nice surprise. I had come across it thru YouTube and I felt George (the dude who started it) is actually really enjoying what he is doing - which is exploring and working with fragrances. Based on that I placed my order.
The samples came well packaged. One of the sprays wasn’t working though — it was dripping instead of misting. That sucked but hey - sh*t happens. I emailed George and he got back to me and offered me a new sprayer at no cost. I just got it in my mail. There was also a new sample of the fragrance that had been dripping. It was a pleasant touch and a small detail. I’ll sure be back in the future.

The samples are of a great price.
A more extensive list of niche-focused samples.

September 18, 2025
Rated 5 out of 5 stars

Had a few problems, but still a great business

4th update:
Ordered 7 samples, which of with 2 I had some issues that needed fixing. This was compensated for more than fairly by the owner, though connecting with email took some time (understandably).

Was very happy with my order despite the problems and gladly suggest this business for others too. If you have problems with your order just send a review here if you have trouble reaching them via email.

Great business, great owner, good experience!

(5th update: The samples replacing the faulty ones arrived & seem to have zero issues. Probably was just down to bad luck with the original ones.)

September 25, 2025
Unprompted review
Visionary Fragrances logo

Reply from Visionary Fragrances

Hi Chris,

I have emiled you to find out what is going on as the experience you have had is not normal and I would like to better understand what has happened.

We only make the samples to order as this guarantees you will receive a freshly made sample.

If there are any faulty atomisers, then they will be replaced.

Please reply to my email.

Thanks

George

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