Well set out and easy to use website, clear payment options, clear delivery options and prompt delivery. I’m very pleased. The only suggestion I would like to make is the delivery box was ridiculously... See more
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See what reviewers are saying
I always give 5 stars to Vision Direct - the service is super quick - my lenses are in the letterbox within 48 hours! My "mutuelle" (MAIF) covers nearly all of the cost. It's new that it's not coverin... See more
When placing the order, it gave a one month lead time for delivery, but in fact the contacts were delivered just a few days later. On the downside, when selecting the strength of the lenses, one of t... See more
Easy to order and also re-order previous orders. Sometimes they don't have in stock a specific brand but usually i can find an appropriate replacement. Shipping is quick and easy and they keep you wel... See more
Company details
Written by the company
Achetez vos lentilles de contact en ligne sur Vision Direct. Livraison express disponible sur toutes les plus grandes marques de lentilles de contact.
Contact info
Rue de la Terre Victoria Parc Edonia Bât B , 35760, Saint-Grégoire, France
- 01 56 59 16 67
- assistance@visiondirect.fr
- visiondirect.fr
4.3
Excellent
20K reviews
Asks customers to review
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Simple et rapide
August 4, 2022
Easy and reliable
July 29, 2022
Trés bon service!!!
July 19, 2022
Easy to order and arrived quickly.
June 29, 2022
Excellent service from ordering to…
Excellent service from ordering to delivery. Professional and helpful regarding order.
June 22, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
the orcer arrived after 2 weeks not 2…
the orcer arrived after 2 weeks not 2 dats , 0 compensation proposed !!
June 16, 2022
Reply from Vision Direct FR
Bonjour Zuza, merci pour votre avis. J'ai examiné votre commande et je constate que vous avez reçu une date de livraison estimée au 13 juin, ce qui indique que certains produits devaient être commandés en stock. Je suis ravi de voir que nous avons expédié vos lentilles un jour plus tôt que prévu et que nous avons livré le 13 comme prévu.
J'espère qu'à l'avenir, nous pourrons obtenir un nombre d'étoiles plus élevé, s'il y a quelque chose que nous pouvons faire pour nous améliorer, veuillez nous contacter directement et nous accueillerons vos commentaires.
Meilleurs voeux, Ruby
Impeccable !
June 1, 2022
Super 👍 au top
April 22, 2022
Happy with the service
April 13, 2022
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