Very pleased with the entire research to purchase experience. Everyone was very helpful via email and even better on the phone. They answered all my questions from pre existing conditions to policy... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent coverage options, easy to use site. Returning client - our adult daughter used this company to take out a US visitor policy a few years ago she had an unfortunate accident a month or so int... See more
Company replied
I love the way visitor coverage provides the options. My sister and my nephew were visiting from India and finding the best travel insurance(which is a must for US travellers) was essential for me. Vi... See more
Company replied
I had called numerous insurance agents to ask about coverage for my son, who lives abroad and who visits the US for about 6 weeks a year (split between two trips). He just turned 26, so he came off o... See more
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Company details
Written by the company
At VisitorsCoverage, we pride ourselves on simplifying the travel insurance buying process by providing top-rated plans, an easy-to-use website and unrivaled customer service. Our goal is to make the decision process easy and convenient for travelers so they can spend less time searching for travel insurance, and more time exploring the globe. With more than a decade of experience in the industry, we are dedicated to educating travelers about travel insurance and ultimately improving the way customers choose, purchase and manage their travel insurance needs through our unique online marketplace.
Guaranteed Lowest Rates
Find the Right Plan at the Right Price
Insurance rates are regulated by law, which means you won’t find the same insurance plan for a lower price anywhere else. We only offer well-known “A” rated plans, so our customers can travel confidently knowing they were able to choose from the best plans at the best rates available.
Contact info
2350 Mission College Blvd, STE 1140, 95054, Santa Clara, United States
- 1.866.384.9104
- support@visitorscoverage.com
- visitorscoverage.com
4.7
Excellent
7K reviews
Asks customers to review
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Have to enter the same information…
Have to enter the same information multiple times. Very repetitive. Also will not allow two travelers to purchase policies together of one is 65 so have to buy the two policies separately. Very frustrating experience
March 23, 2026
Reply from VisitorsCoverage Inc.
For some policies, when purchasing coverage for two travelers where one is over 65 and the other is under 65, the coverage limits vary based on age group. This is why the policies need to be purchased separately. The only workaround is to select a plan that does not carry those age restrictions.
We're able to confirm that you were able to sucessfully purchase two policies. If have any questions, please feel free to contact our team at support@visitorscoverage.com!
Reply from VisitorsCoverage Inc.
We're happy to hear that the process was straightforward and easy for you. Thank you for your experience; we appreciate it!
No reminders for end date for renewals
March 20, 2026
Reply from VisitorsCoverage Inc.
We're sorry to hear your renewal reminder did not reach you as expected. After reviewing our records, we can confirm that a reminder was sent to the email address on file as well as via WhatsApp on March 12, 2026. Occasionally, these messages may be filtered into spam or junk folders, so we always encourage our customers to also set a personal calendar reminder as a backup.
Our team has reached out to you directly in case you may need further assistance! You may also contact us at support@visitorscoverage.com.
Clear and understandable coverage plans
I found shopping your plans easy, understandable, and informative.
March 21, 2026
Reply from VisitorsCoverage Inc.
We're happy to hear that you found our experience easy to navigate, informative, and understandable. Thank you for choosing VisitorsCoverage!
The opportunity to speak to a real…
The opportunity to speak to a real human makes more sense and more effective.
Talking to AI is a waste of time. They can repeat and repeat an answer and yet is not to the point.
March 20, 2026
Reply from VisitorsCoverage Inc.
Thank you for sharing your feedback! While our AI chat tool is helpful for quick, general information, we completely understand that more complex questions are best handled by an insurance agent.
For any detailed or specific inquiries, we encourage you to reach out to our team of licensed agents at support@visitorscoverage.com. We are happy to assist!
Quick and easy
Quick and easy. You didn't hesitate to take my money, which shouldn't be and issue, but in many cases it is oddly enough.
March 19, 2026
Reply from VisitorsCoverage Inc.
We're glad to hear that you found the process quick and easy. Our goal is to provide a smooth and straightforward experience when purchasing coverage. If you ever have any questions or need assistance with your plan, our team is always here to help! You may contact us at support@visitorscoverage.com.
Policy not valid when I tried to use it
I got coverage for me and my family for a week trip to the USA, 4 days into our trip my daughter got a sever soar throat and we went to the hospital to have it checked. When they checked the policy they said it was not valid and they could not use it. I have purchased them for years and had a false confidence from the professional emails and PDF that they were real, but looks to be a scam.
March 18, 2026
Unprompted review
Reply from VisitorsCoverage Inc.
We understand that claims-related issues can be frustrating, and it seems you’re currently facing a challenge with your insurance administrator. We searched our support ticket records using the name provided in your public review but couldn’t locate a matching request.
We encourage you to send us the full details at support@VisitorsCoverage.com so we can assist you promptly.
Rest assured, we are here to assist you and are committed to supporting our customers every step of the way. Thank you for bringing this to our attention.
So easy to sign up and very inexpensive.
March 18, 2026
Reply from VisitorsCoverage Inc.
Thank you for your review. Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. We look forward to continuing to serve you!
VisitorsCoverage makes it easy to get…
VisitorsCoverage makes it easy to get health insurance for expats visiting the US. Prices are reasonable.
March 18, 2026
Reply from VisitorsCoverage Inc.
Thank you for your reivew! Our mission is to simplify travel insurance and make the process easy for everyone, so we're glad you had a positive experience finding travel insurance with us. We wish you the very best on your travels!
Excellent communication
Very pleased with the entire research to purchase experience. Everyone was very helpful via email and even better on the phone. They answered all my questions from pre existing conditions to policy limits, etc. Couldn't be happier!
Thank you!
March 17, 2026
Reply from VisitorsCoverage Inc.
Thank you for sharing your experience! We’re glad to hear that our team of licensed insurance experts was able to help you better understand how insurance works. We wish you safe and enjoyable travels!
Richa was very professional
Richa was very professional, very patient and answered all my questions very well.
March 17, 2026
Reply from VisitorsCoverage Inc.
Thank you for your review! We are happy to hear our team of licensed insurance experts were able to assist you in selecting the best plan for your trip. Thank you for choosing VisitorsCoverage!
Reply from VisitorsCoverage Inc.
Thank you for sharing your experience! We’re glad to hear that our platform provided a smooth experience and that you were able to find a suitable plan. Thank you for choosing VisitorsCoverage!
Reply from VisitorsCoverage Inc.
Thank you for your review! We are happy to hear that our website is fast, easy, and painless. Thank you for choosing VisitorsCoverage!
Easy and streamlined process of…
Easy and streamlined process of purchasing the coverage, fairly competitive price.
March 6, 2026
Reply from VisitorsCoverage Inc.
Thank you for sharing your experience! Our mission is to simplify travel insurance and make the process easy for everyone, so we're glad you had a positive experience finding travel insurance with us. We wish you the very best on your travels!
Reply from VisitorsCoverage Inc.
Thank you for sharing your experience! We are happy to hear that our website is quick and intuitive. We look forward to continuing to serve you!
Their team is responsive and genuinely…
Their team is responsive and genuinely helpful, when I had questions about policy details they explained everything clearly without pressure
February 25, 2026
Unprompted review
Reply from VisitorsCoverage Inc.
Thank you for your review! We're happy to hear that our team of licensed specialists was able to help you better understand the policies. If you have any further questions or need assistance, please feel free to contact us at support@visitorscoverage.com.
Reply from VisitorsCoverage Inc.
We're happy to hear that the process was quick and easy for you. Thank you for sharing your experience. We appreciate it!
Reply from VisitorsCoverage Inc.
Thank you for sharing your experience; we appreciate it! We're happy to hear that you found the process fast and easy to complete. Thank you for choosing VisitorsCoverage!
Reply from VisitorsCoverage Inc.
Thank you for your review! We are happy to hear that you found our website easy to navigate and were able to select a plan that meets your needs. Thank you for choosing VisitorsCoverage!
Reply from VisitorsCoverage Inc.
Hopefully, you won’t need to file a claim. However, if the need arises, our Claims Assist Specialists are available to guide you through each step of the process. You can learn more about our support services by visiting: https://www.visitorscoverage.com/insurance/claims-assistance/.
Thank you for choosing VisitorsCoverage!
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