Very efficient. I had an appointment within a few days. The NHS waiting time was 2 months. They offered a free consultation with a GP before the scan. Staff were very clear and professional. Easy to c... See more
Location
Switch location1st Floor, Capital Tower, 91 Waterloo Road, SE1 8RT London, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was a great experience from start to finish. Booking was really easy and I didn’t have to wait long for an appointment. You fit the appointment into your day, not fit your day around an appo... See more
Company replied
VISTA HEALTH - is a great private provider for private MRI/CT Scan. Quick turnaround of 3-7 days from first call to results and follow up consultation NHS / I always need to wait a year by then my m... See more
Company replied
So easy to book a quick appointment. No waiting. Very professional, helpful, efficient staff. Fast results after my MRI scan. A very good experience.
Company replied
Company details
About Vista Health - Waterloo
Written by the company
Vista Health is a leading UK healthcare provider, specialising in affordable diagnostic services including MRI, Full Body MRI, Endoscopy, Echocardiogram (Heart scan) and Ultrasound for the private healthcare market. We work with all major insurers and clinicians and offer immediate access to diagnostic services, expert diagnosis and professional reports from fully qualified radiologists.
You can click here to book your own appointment online easily and securely for MRI, Ultrasound and Echocardiogram scans.Vista Health: Accessible, Affordable, Assuring
Written by the company
- Our mission is to make healthcare more accessible, affordable and assuring for patients.
- As a leading provider of private diagnostic services across the UK, we offer fast access to our own Vista Health clinics and are committed to delivering the highest standards of patient care.
Fast access to private diagnostic scans
Appointments are available in as little as 24 hours, with reports returned within 3 working days.
We offer private diagnostic services at locations convenient to you. All our clinics have the latest equipment and provide you with a variety of health services from MRI and Ultrasound scans, to Echocardiogram and Endoscopies. We welcome patients 7 days a week and you can even book a same-day appointment.
Contact info
1st Floor, Capital Tower, 91 Waterloo Road, SE1 8RT, London, London, United Kingdom
- 0371 7051 447
4.3
Excellent
15 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Phoned at 9am to arrange for an MRi…
Phoned at 9am to arrange for an MRi scan and 4hours later I was lucky enough to of had one
I was so impressed with the whole setup I can’t thank you enough
Many thanks Andrew
June 30, 2026
Impressed with Service
Very efficient. I had an appointment within a few days. The NHS waiting time was 2 months. They offered a free consultation with a GP before the scan. Staff were very clear and professional. Easy to contact.
July 1, 2026
Seamless service from booking to reports
June 29, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Extremely efficient process...
Extremely efficient process from making the booking, handling on the day and then receiving the results.
June 15, 2026
Reply from Vista Health - Waterloo
Dear Johnny,
Thank you for your wonderful feedback. We're so pleased to hear you had such a positive experience with us, from booking to receiving your results.
Best wishes,
Vista Health
I would recommend
It was a great experience from start to finish.
Booking was really easy and I didn’t have to wait long for an appointment. You fit the appointment into your day, not fit your day around an appointment. I found that there was an option of centres quite local to me, or a short train journey.
The cost was really reasonable as well, for such a quick service.
The staff are friendly and attentive.
My MRI report came through in about 3 days.
A special mention to the staff and manager at the Waterloo centre, who are very professional and a credit to Vista Health.
June 22, 2026
Reply from Vista Health - Waterloo
Dear Mr Butterwood,
Thank you for sharing your experience. We're delighted to hear you had a great experience from start to finish and found the booking process and appointment availability so convenient.
We'll be sure to pass your special thanks on to the team and manager at our Waterloo centre, they'll be pleased to hear your kind words. Thank you for your recommendation and for choosing us.
Best wishes,
Vista Health
Excellent Fast Service
So easy to book a quick appointment. No waiting. Very professional, helpful, efficient staff. Fast results after my MRI scan. A very good experience.
June 25, 2026
Reply from Vista Health - Waterloo
Dear Elizabeth,
Thank you for your 5-star review. We're so pleased to hear that you found the booking process easy and that our staff were professional, helpful, and efficient. It's great to know you had such a positive experience and received fast results.
Best wishes,
Vista Health
A fast efficient service.
My husband got an appointment very quickly. It was easy to find. It was done easily & efficiently and we had the report I 3 working days.
June 18, 2026
Reply from Vista Health - Waterloo
Dear Penny,
Thank you for your feedback. We're delighted to hear your husband was able to get a quick appointment and that the whole process was easy, efficient, and straightforward.
It's wonderful to know you received the report within the promised timeframe. Thank you for choosing us.
Best wishes,
Vista Health
VISTA HEALTH
VISTA HEALTH - is a great private provider for private MRI/CT Scan. Quick turnaround of 3-7 days from first call to results and follow up consultation
NHS / I always need to wait a year by then my matter gets worse. My local NHS is so unreliable and unhelpful, made me ill. Susan S
June 12, 2026
Reply from Vista Health - Waterloo
Dear Ms Susan,
Thank you for your review. We're pleased to hear you were happy with the quick turnaround from booking to receiving your results and follow-up consultation.
We appreciate your feedback and are grateful you chose us. We wish you all the very best with your ongoing care.
Best wishes,
Vista Health
EASY AND GOOD VALUE
Easy to book
Choice of times and locations
Friendly staff at the imaging centre
Images and detailed in 3 working days.
I also took the option of a review of the results / images with a VISTA GP. Very useful "plain English" explanation of what images showed.
Good value for money.
June 10, 2026
Reply from Vista Health - Waterloo
Dear Iain,
Thank you for your wonderful review. We're delighted to hear that you found the booking process easy, with a good choice of appointment times and locations. It's also great to know that our imaging centre team were friendly and that you received your images and report promptly.
We're especially pleased that you found the GP review helpful in explaining your results clearly. Thank you for choosing Vista Health and for your kind recommendation.
Best wishes,
Vista Health
Bad quality of doctors unfortunately
Good in that I got an appointment fast. Bad in that the MRI said there was nothing wrong and my leg was totally normal and I had 6 more weeks of pain before getting another scan elsewhere and being told I had a grade 4 stress fracture. For a private service, to get something so wrong is unacceptable
April 9, 2026
Unprompted review
Reply from Vista Health - Waterloo
Hi,
Thank you for taking the time to share your feedback. We're sorry to read about your experience and understand your concerns. We take feedback very seriously and would like the opportunity to investigate this matter further.
Unfortunately, we have been unable to locate your details based on the information provided in your review. We have therefore sent you a Find Reviewer request via Trustpilot and would be grateful if you could respond so that we can identify your case and carry out a full review.
We look forward to hearing from you.
Best wishes,
Vista Health
Reply from Vista Health - Waterloo
Dear Mark,
Thanks for your review. We're delighted to hear you were happy with the service and care you received.
Best wishes,
Vista Health
Good overall service
Good overall service. Quick to get and MRI and quich turnaround with the results. Staff were professional and welcoming.
June 9, 2026
Reply from Vista Health - Waterloo
Dear Siobhan,
Thank you for your 5-star review. We're delighted to hear that everything went smoothly during your visit.
Best wishes,
Vista Health
Extremely polite and informative
The man who carried out the scan on my foot was exceptionally knowledgeable and informative. He was also extremely polite.
May 20, 2026
Reply from Vista Health - Waterloo
Dear Oleva,
Thank you for your review. We're so pleased to hear our team provided an excellent, informative, and polite experience.
Best wishes,
Vista Health
Efficient service with MRI and report…
Efficient service with MRI and report and 3D images quickly after.
June 3, 2026
Reply from Vista Health - Waterloo
Dear Ella,
Thanks for your feedback.
We're delighted to hear that you found the service efficient and that you received your report and images so quickly. Providing prompt access to results is something we know our patients value. We appreciate you taking the time to share your experience.
Best wishes,
Vista Health
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.