VistaPrint CA Reviews 27,012

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including business cards, stickers, and various personalized items, often noting that the final results exceeded their expectations in terms of finish and print clarity. The ordering process is frequently described as easy and smooth, with many appreciating the quick turnaround times and efficient delivery services, often receiving their orders sooner than anticipated. However, some customers also noted issues with print quality, such as oversaturated or dull colors, grainy images, and alignment problems, leading to unusable or unprofessional-looking products. A few people mentioned difficulties with the design interface, finding it challenging to adjust sizes or materials.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers praise the excellent quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent print... See more

Order

Users describe positive interactions with order. Many customers report that their orders arrived quickly,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

User experience

People report positive experiences with the user experience. Many customers found the website easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The colours turned out great and the quality too ! The delivery came quicker than it was supposed to. I ordered embossed gloss for my cards and I saw in a review that you shouldn't make the gloss touc... See more

Company replied

Rated 4 out of 5 stars

I had some difficulty with designing my stickers and it wasn’t easy to find honey change sizes and materials after the project was started. I used the chat function which was helpful. It was easy to c... See more

Company replied

Rated 5 out of 5 stars

Vistaprint's customer service is top notch! There was an alignment issue with the print on my business cards. I submitted a callback request from customer service and received the call within 30 secon... See more

Company replied

Rated 5 out of 5 stars

My prints all came out exactly how I wanted them. I did encounter an issue with one of them where my prints were oversaturated when printed but the customer service was top notch. They helped me... See more

Company replied


Company details

  1. #3 of 4 best companies in Digital Printing Service
  2. #1 of 1 best companies in Custom Label Printer
  3. #1 of 1 best companies in Greeting Card Shop
  4. #7 of 7 best companies in Prints and Signs Store

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

27K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The raffle tickets we had made up were…

The raffle tickets we had made up were very nice & look professional! We are very pleased!

April 9, 2026
VistaPrint CA logo

Reply from VistaPrint CA

Thank you for your feedback! We’re so glad to hear the raffle tickets turned out nice and professional. We truly appreciate your support and are happy you’re pleased with your order.

Rated 5 out of 5 stars

Quality is great

Quality is great, and showed up in good time

April 10, 2026
VistaPrint CA logo

Reply from VistaPrint CA

We are thankful to hear that the quality of the flyer and brochures was great and arrived quickly!

Rated 4 out of 5 stars

Really amazing and quality prints

Really amazing and quality prints! One set from my order had the borders cut off, but it happens. Arrived sooner than expected delivery date as well!

April 7, 2026
VistaPrint CA logo

Reply from VistaPrint CA

Thanks for sharing. As a company that prioritizes customer happiness, we are happy that you are satisfied with the order and the delivery time.

Rated 4 out of 5 stars

I would like to see a proof read button…

I would like to see a proof read button where Ai or in person could review design and optimize a version. Including indepth spell check and suggest design changes

April 10, 2026
VistaPrint CA logo

Reply from VistaPrint CA

Thank you for your feedback and suggestion. A proofread feature with AI or expert review, including spell check and design tips, would be very valuable. We appreciate you sharing this, as it helps us improve our tools and overall experience.

Rated 5 out of 5 stars

Excellent and professional customer service

Following my complaint that the binding of the albums I ordered was not satisfactory and that pages had come loose as a result, new albums with improved binding were quickly printed for me. I am therefore very pleased with the albums I received, as well as with the prompt, courteous, and professional response from customer service.

February 16, 2026
Unprompted review
VistaPrint CA logo

Reply from VistaPrint CA

Thank you for your feedback! We’re sorry to hear about the initial issue with the album binding, but we’re glad we were able to resolve it quickly for you. It’s also great to know you’re pleased with the replacement albums and that our customer service team provided a prompt and professional experience.

Rated 5 out of 5 stars

Photo Books

I just made and ordered my second photo book with VistaPrint. One of the pages was badly bent so they sent me a second copy for free, which arrived quickly and in perfect condition. I love companies who make things right when they go wrong. I really love VistaPrint for their products and great customer service. Highly recommend!

April 9, 2026
VistaPrint CA logo

Reply from VistaPrint CA

We’re really glad to hear that you love your photo books and that the replacement arrived quickly and in perfect condition. It means a lot to know our team was able to make things right for you. We truly appreciate your support and recommendation, and we look forward to helping with your future projects.

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, very fast service. Also, it was simple to get in contact with a customer service agent when needed.

April 8, 2026
VistaPrint CA logo

Reply from VistaPrint CA

That's wonderful to hear. We appreciate and value your business.

Rated 5 out of 5 stars

Ordering is easy and receiving order…

Ordering is easy and receiving order was very quick. I am pleased with the items I purchased. The quality of the items ordered was very good and I am pleased with my order.

April 7, 2026
VistaPrint CA logo

Reply from VistaPrint CA

Thank you for your feedback! We’re so glad to hear that you found the ordering process easy and that your items arrived quickly. It’s also great to know you’re pleased with both the quality and your overall order.

Rated 5 out of 5 stars

Excellent customer service help with…

Excellent customer service help with designing.

April 7, 2026
VistaPrint CA logo

Reply from VistaPrint CA

Thank you for your review submission. We're so happy you had an amazing experience with customer care, and we look forward to doing business with you again. Thank you for ordering from us.

Rated 5 out of 5 stars

They were very responsive and efficient…

They were very responsive and efficient with my initial order. When I needed to place an additional order on a much shorter timeline, they went above and beyond to ensure it arrived before my deadline. I was very pleased with their service.

April 9, 2026
VistaPrint CA logo

Reply from VistaPrint CA

Thank you for your review submission. We're happy you're pleased with the order and the service you've received. We look forward to doing business with you again.

Rated 5 out of 5 stars

Well made

Well made, long lasting products. Super fast shipping.

April 9, 2026
VistaPrint CA logo

Reply from VistaPrint CA

We’re so glad to hear that you’re happy with the quality of the products and the fast shipping. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Order arrived in 2 days

Order arrived in 2 days. No additional shipping level was required. Business cards are amazing. Will definitely use again

April 9, 2026
VistaPrint CA logo

Reply from VistaPrint CA

Thanks for sharing. As a company that prioritizes customer happiness, we are happy that you are satisfied with the business cards and delivery time.

Rated 5 out of 5 stars

First batch of cards were a mess and…

First batch of cards were a mess and they replaced them with a second batch. Happy

April 7, 2026
VistaPrint CA logo

Reply from VistaPrint CA

We are proud to know our customer care team delivered the kind of excellent service to ensure a satisfactory resolution your query. We look forward to doing business with you again.

Rated 5 out of 5 stars

Great product

Great product, timely delivery!

April 6, 2026
VistaPrint CA logo

Reply from VistaPrint CA

Thank you for your feedback! We’re glad to hear you’re happy with the product and that it arrived on time.

Rated 5 out of 5 stars

The product was excellent and it…

The product was excellent and it arrived sooner than expected!

April 9, 2026
VistaPrint CA logo

Reply from VistaPrint CA

Thank you for your review submission. We're happy you're pleased with the order and the service you've received. We look forward to doing business with you again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look