VistaPrint Reviews 1,499

Gave them feedback and they operated in a quick and efficient way to fix the product and provide a great service. Will definitely use again.

a few clicks and i am done as i have already done my cards up and they are there ready for me i love how convenient it all is and easy to use step by step love it

Louie sorted my problem out within a few minutes, quick, easy and professional. I'm very happy

I ordered and paid extra for on time express delivery the items I ordered were for a funeral they didn’t arrive on time let alone early I am completely disgusted

The recent order delivered with defects, they took it seriously and correct the mistakes promptly and reprint the batch and deliver speedily.

Precious Joyce was very helpful Thank You

Incredibly disappointed for the lower quality ever received by VistaPrint. Colours are fading just by looking at the cards, I initially noticed how low quality they looked compared to the past, the print itself looks like was printed faster and at a lower DPI to save on paint... But the worst part is that you can't carry them as they get scratched no matter what you do to protect them and fade. I printed several for a few members of the team as I was fine with past orders.. and now we find ourselves with these cards that I don't even want to use with clients.

Precious Joyce D in the chat was amazing. I stuffed up on my order and they were happy to help and sort it all for me. Amazing quality of products. Great prices would highly recommend Vista Print anyone needing photos and products.

Louie helped me and was quick, decisive, and faultless. Well done Vistaprint!

The team at Vistaprint are always happy to help. When I joined the chat to update my order, an agent joined instantly and assisted me. I amended the design and the agent instantly replaced it in my existing order. It was great to see the team willing to help and assist the customer, bit rare these days.

My order was 6 days late but I was given a full refund. Good customer service.

It was promptly resolved my issue

Thankyou so much Vistaprint. We use your services regularly and are always happy with the products. I recently did a huge order for both personal and business. The follow-up was fantastic, making sure we were happy with what we received. Over the years, the few small.issues that we have had have been rectified easily and quickly. I also love how we can reach out to someone on your team to make our designs even better. Thankyou in particular to Patrick for your incredible customer service

The customer service staff has been amazing, Troy Angelo, Donna and all the team help me to solve my issues and I am super happy with the products and services, Thank you

very understanding and very help full

Very helpful as i needed a correction done thank you vista print

I used VistaPrint to get custom made Christmas shirts for my family but when I received the order they had sent me the incorrect sizes. When I reached out to customer service to get the sizes corrected they informed me that the replacement order would not arrive until December 30th and they would not send it through express shipping to arrive before Christmas.
The shirts were nice but I was very disappointed as if I had known they wouldn’t arrive before Christmas I would never have bought them.

This has been the most thorough and helpful chat experience I've ever had, with any site. Louie went over and above to make sure I received a professional outcome. I couldn't recommend highly enough.

Precious Joyce took amazing care of changing my order delivery location, quick and kind especially over a stressful Christmas season :)

With the busy holiday season, orders can be delayed or may not go as planned. However, what separates a business is always how they take care of their customers.

I had a delayed shipment of custom envelope seals which can feel insignificant in the grand scheme of things but it was personally an important component of the calendars and cards I was sending to my family and friends. Vistaprint and their staff went out of their way to ensure I had replacement stickers and arrived just at the right moment and I was able to send out my personalised gifts before Christmas. Thank you, Vistaprint and team!