VistaPrint IE Reviews 768

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 442 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent quality of the products, including banners, business cards, and custom apparel. Customers frequently highlight the quick delivery and efficient service, often noting that orders arrive faster than expected and the overall process is seamless. Many appreciate the user-friendly website and the ability to customize items, with the final print and finish often exceeding expectations. However, some people mentioned issues with delivery delays, even when expedited shipping was paid for, and occasionally received orders with missing or damaged items, such as flyers or business cards. There were also instances where products like stickers were not cut properly or had quality issues, and some customers experienced problems with orders being lost or cancelled without their permission.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the excellent quality, crisp... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and fast... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction with the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and high quality from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a banner and business cards. Quality was great and even though it said picture could be blurred on final submission (which I took a chance on!) it came back perfect clarity and colour. Really p... See more

Company replied

Rated 4 out of 5 stars

Have used your services for 11 years. The product and price and delivery is brilliant. One thing I would like is a servicd were you review my project before printing. I use another company for pri... See more

Company replied

Rated 5 out of 5 stars

Recently ordered 500 flyers. The whole process of uploading the files was very straight forward. The parcel arrived within a couple of days. I was delighted with the quality. However there were some f... See more

Rated 5 out of 5 stars

We were very satisfied with our corporate logo - desk/table cover. The quality ,resolution, colour match was excellent as well as the price point for what we got. Well done Vista. We would definitely... See more

Company replied


Company details

  1. Business Services

About VistaPrint IE

Written by the company

Shop Now Design Services Create a Website VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in.

 

We offer a wide range of customisable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.

 

When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

768 reviews

5-star
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Asks customers to review

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Rated 4 out of 5 stars

Printing Experience

Printing Experience : I was very happy overall with the experience of getting my Business cards, gift vouchers and stickers printed from the company. The speed of the delivery was very good. Only issue I had was I personally felt that my number was printed too small on the business cards.

March 31, 2026
VistaPrint IE logo

Reply from VistaPrint IE

We’re pleased to hear that you were happy overall with your experience, including the printing of your business cards, gift vouchers, and stickers, as well as the fast delivery. We truly appreciate your support.

Regarding your concern about the phone number appearing too small on the business cards, we understand how important it is for contact details to be clearly visible and easy to read. We also want to highlight that we provide customers with the opportunity to carefully review their design before finalizing the order to help ensure it aligns with their expectations. In addition, we offer a PDF proof prior to placement of the order, allowing customers to verify all text, layout, and personalization details before production begins.

Your feedback is very valuable and has been shared with our team for review to help us continue improving our customer experience.

Thank you again for choosing us for your printing needs.

Rated 5 out of 5 stars

Fast and good quality

Fast and good quality

March 31, 2026
VistaPrint IE logo

Reply from VistaPrint IE

We’re pleased to learn that you had a positive ordering experience and found the print quality to be reliable and satisfactory.

Rated 5 out of 5 stars

Incorrect item was replaced swiftly.

Vistaprint made an error and quickly replaced the order. Happy with the service and the customer agent who arranged for the replacement was very helpful and friendly.

March 31, 2026
VistaPrint IE logo

Reply from VistaPrint IE

Thank you for your kind feedback! We’re glad we were able to resolve the issue quickly and get a replacement out to you. It’s great to hear that you had a positive experience with our customer care team, we’ll be sure to share your kind words with them.

Rated 5 out of 5 stars

Website very user friendly

Website very user friendly. Product looked very well and arrived on time. Good pricing.

April 1, 2026
VistaPrint IE logo

Reply from VistaPrint IE

We’re glad to hear you found the website easy to use and that your product looked great and arrived on time. It’s also wonderful to know you were happy with the pricing.

Rated 5 out of 5 stars

Good quality

Good quality, swiftly delivered, perfectly packaged

April 1, 2026
VistaPrint IE logo

Reply from VistaPrint IE

It’s reassuring to hear that your ordering experience was straightforward and that the print quality met your needs. We appreciate your trust in us.

Rated 5 out of 5 stars

Great service

Great service, good value, product quality is great

March 31, 2026
VistaPrint IE logo

Reply from VistaPrint IE

Thank you for your feedback. We're pleased to hear that you're happy with the quality of your order.

Rated 1 out of 5 stars

PAID THE EXTRA TO GET QUICKER AND DIDNT…

PAID THE EXTRA TO GET QUICKER AND DIDNT COME ORDERED ON 30TH OF MARCH DIDNT COME UNTIL 09TH OF APRIL WHAT A JOKE

March 31, 2026
VistaPrint IE logo

Reply from VistaPrint IE

Thanks for sharing this with us, and we’re sorry to hear of the less-than-favorable experience with the delivery of your recent order. We've completed our checks and emailed you information about the resolution provided to you. We look forward to assisting with future products of interest.

Rated 5 out of 5 stars

Very good

Very good! !!

November 14, 2025
VistaPrint IE logo

Reply from VistaPrint IE

Thank you for your kind feedback and the 5-star rating! We’re glad to hear that you’re very satisfied with your experience. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

I am blown away with the level of…

I am blown away with the level of customer service I receive everytime I chat with someone on VistaPrint. Fantastic company, they take all the stress out of ordering branded products. Thanks guys and keep up the good work

March 30, 2026
Unprompted review
VistaPrint IE logo

Reply from VistaPrint IE

We’re delighted to hear you’ve had such a positive experience with our Customer Care team. It’s great to know we’ve made ordering your branded products easy and stress-free. We truly appreciate your kind words and support. Thank you for choosing us, and we look forward to helping you again in the future.

Rated 1 out of 5 stars

PRINCESS KAREN After 16 ys being a customer, I’m gone.

I started with VP in 2010. They were always great even though not the most economical, I was always happy. I ordered (a reorder) in December and the envelopes that came with the cards were wrong too big. They replaced them. I went to re-order in March and before I ordered and paid, I called and checked that they would be the correct size, which i was assured they were. They arrived yesterday and they were wrong again. I connected first with four chat people couldn't resolve the issue, so I called. The girl was helpful. I sent an email to “customer service” to tell them what has happened two times. The reply was basically, 'tough luck, we changed our envelopes for the cards (they are too big), we don’t tell the customers and we apologise, and appreciate the feedback.’ - "While we understand this isn’t the same as the envelope size you expected, your feedback is valuable and helps us improve the ordering process. - Sincerely Princess Karen - Customer Care Specialist”
Until after September 2025 their customer service was amazing, as reflected in previous comment.
Maybe expecting the thing one orders, then requesting that it be rectified when it isn’t, is considered being a “Princess Karen”. Until after September 2025 their customer service was amazing, as reflected in previous comments on TrustPilot. All I have to say is good luck people, there are other options.

March 26, 2026
Unprompted review
VistaPrint IE logo

Reply from VistaPrint IE

We are truly sorry to hear about your recent experience, especially after so many years of loyalty. We completely understand how frustrating and disappointing this must have been, particularly after you took the extra step to confirm the envelope sizing before placing your order, only to receive the incorrect size again. We sincerely apologize not only for the repeated issue with the envelopes, but also for the experience you had when reaching out for support. This is not the level of service we aim to provide, and we regret that the response you received left you feeling dismissed. That is never our intention, and we understand your concerns regarding the lack of clear communication around product changes. While some product specifications may change over time, we fully recognize that this should be clearly communicated so you can make informed decisions before ordering. The size of the envelope is shared in your order details and we regret that this was missed. Your feedback is incredibly important, and we will be sharing it with the relevant teams to help improve both our product transparency and customer experience. We will also review your account and follow up with you directly via email to look into this further and see how we can assist. We truly value your long-standing support and hope we may have the opportunity to regain your trust in the future.

Rated 5 out of 5 stars

photo cushion

I ordered a photo cushion and it exceeded my hopes. Brilliant clarity and colour.

November 19, 2025
VistaPrint IE logo

Reply from VistaPrint IE

We’re delighted to know that your experience was positive overall and that the print quality met the level you were hoping for.

Rated 5 out of 5 stars

Positive experience

Positive experience, order 2 tee-shirts, arrived on time a

December 19, 2025
VistaPrint IE logo

Reply from VistaPrint IE

We're happy to hear that you had a positive experience and your T-shirts arrived on time. Thank you for your feedback.

Rated 5 out of 5 stars

Great company

Great company, even my delivery was lost by courier, they sent me my order again in the same day.
Products are top quality.
Really recommend to everyone.
Thanks again

February 20, 2026
Unprompted review
VistaPrint IE logo

Reply from VistaPrint IE

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality of the products and that we were able to quickly resend your order after the courier issue. We truly appreciate your recommendation and your support.

Rated 1 out of 5 stars

I have used vista print a lot.

I have used vista print a lot.. I am an illustrator but the last two orders have been a disaster.. my customer ended up cancelling the order and I had to refund her all her money.. I am very upset

February 4, 2026
Unprompted review
VistaPrint IE logo

Reply from VistaPrint IE

We’re truly sorry to hear about your recent experiences. We especially regret learning that your last two orders did not meet expectations and that this resulted in your customer cancelling. We understand how frustrating and upsetting this must have been, particularly as an illustrator who depends on consistent quality. Our team would appreciate the chance to review this further and work toward making things right. Sharing your order number and preferred email contact in your review helps us locate the details and follow up directly.

Rated 4 out of 5 stars

Great products,paid for rush shipping…

Great products,paid for rush shipping on one of my last products and that was delayed,not ideal,payed for rush delivery on this so see how it goes,only ordered yesterday and is in transit all ready so looking forward to my order

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Recently ordered 500 flyers

Recently ordered 500 flyers. The whole process of uploading the files was very straight forward. The parcel arrived within a couple of days. I was delighted with the quality. However there were some flyers missing. I contacted VistaPrint and they could not have been more pleasant and helpful, replacement package arrived two days later. Great company and I will definitely be using them again. Veronica

January 20, 2026

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