Quick service from Vitapoint with my delivery - via Evri - although disappointing that the package was bashed in two separate corners. Thankfully the contents were fine thanks to the extra packaging i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don’t know if having Evri do their deliveries is a recent change but previously, the next day delivery was reliable. My last order, placed at 17:15 on a Tuesday, notified shortly after of my orde... See more
Company replied
This is an absolutely fantastic company to buy from- not only is everything a bargain it very often comes next day delivery & FREE POST when you spend over £30 !!! There is nothing to not like- their... See more
Company replied
A FIRST CLASS FAULTLESS EXPERIENCE First time I have ordered from Vitapoint but it won’t be the last. Branded names at considerably less than other retailers . Not only that but I placed my or... See more
Company replied
Company details
Written by the company
Vitapoint is a leading retailer in Health & Beauty, Vitamins, Toys and also household products with the lowest prices. Established in 2016, Vitapoint prides themselves in the service provided to all of its customers. Visit vitapoint.co.uk for some great offers now
Contact info
Albion House, Albion Street, BL3 6ND, Bolton, United Kingdom
- 01204 934073
- customerservices@vita-point.co.uk
- vita-point.co.uk
4.0
Great
535 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent company to deal with
Excellent company to deal with , good prices prompt deliveries . I recently placed an incorrect order and they were more than helpful to resolve the situation .
Would thoroughly recommend Vitapoint
June 18, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you so much for your wonderful feedback! We’re glad you’re happy with our service and truly appreciate your recommendation
This is an absolutely fantastic company…
This is an absolutely fantastic company to buy from- not only is everything a bargain it very often comes next day delivery & FREE POST when you spend over £30 !!! There is nothing to not like- their customer service is second to none if you have any issues it’s sorted asap.Fantastic,l thoroughly recommend them
June 23, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you so much for your wonderful feedback! We're delighted to hear that you're happy with our prices, fast delivery, and free postage offer. It's especially rewarding to know that our customer service has made such a positive impression. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon!
Quick service from Vitapoint
Quick service from Vitapoint with my delivery - via Evri - although disappointing that the package was bashed in two separate corners. Thankfully the contents were fine thanks to the extra packaging inside. I was pleased with Vitapoint as I had had problems trying to get the items I wanted from my usual suppliers.
June 23, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your feedback! We're glad you were happy with our quick service and that your items arrived safely. We're sorry the outer package was damaged during delivery, but we're pleased the extra packaging protected the contents. We appreciate your support and hope to see you again soon!
Quick and easy transaction
Quick and easy transaction. Good price.
Thank you
June 1, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
quick delivery
quick delivery, well packed and everything as it should be
June 14, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Excellent weed killer
Excellent weed killer, good price, easy to order, very prompt delivery.
June 8, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
So pleased I found this site of Vita Point
So pleased I found this site of Vita Point. The service was great, delivery also great. Pricing very good also.
June 1, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Legit
I used Trustpilot before I purchased and I wasn't disappointed. Rapid delivery. Amazing prices.
May 7, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Outstanding
Fantastic company, great prices. Packaged well & delivery quick. Great communication highly recommended.
Will definitely be making future purchases. 😁
June 1, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Great service and price very good…
Great service and price very good delivery time.
June 11, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Good Online Retailer
Good online retailer, fast delivery and great range of products...⚡🤴🏽🕉️🔺➕
June 19, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Excellent selection of products
Excellent selection of products, with also the option to buy items by bulk. Order arrived next day, and was packaged with care which arrived in perfect condition. Prompt response and delivery. Very happy customer. Thank you.
May 19, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Parcel was never delivered.
Parcel was never delivered.
Difficult to get a refund
May 5, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
We're sorry to hear that you experienced an issue with the delivery. After reviewing your order, we can confirm that a full refund has already been processed from our side. We understand the inconvenience caused when a parcel does not arrive as expected and appreciate your patience while the matter was resolved. If you have any further questions or require additional assistance, please feel free to contact our customer support team.
Happy with viraloint
Always satisfied with speed of Oder being delivered.
June 4, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Great service quick delivery & Great…
Great service quick delivery & Great price
June 19, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Excellent service
Excellent service, quick delivery, will definitely use again. Thanks
June 2, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Save your time! Read this! Before ordering!
Probably being a bit generous giving them one star!
Who orders from a company just to end up getting their money back? What a complete waste of time.
VitaPoint do not seem to take any responsibility for using Evri as their courier of choice. Evri is well known for poor service and lost parcels — there’s a reason they changed their name from Hermes.
My parcel went on a holiday to Evri’s main depot and then straight back to VitaPoint, with no attempt whatsoever to deliver it to me. It was never out for delivery, and no explanation was provided. The only outcome I could get was a refund.
As a new customer, this was an extremely disappointing first experience. I paid for goods that I never received, spent days checking the tracking information, and ultimately ended up back where I started.
I really wish VitaPoint had gone the extra mile to make sure I received the order I had paid for, but they showed very little interest in resolving the problem beyond issuing a refund. While the parcel may have been lost by Evri, VitaPoint chose the courier and, in my opinion, should take some responsibility for the customer experience.
If you actually want to receive your order, I would think carefully before ordering. That is why I have left this honest review.
May 25, 2026
Reply from Vitapoint | Everyday essentials
We’re very sorry to hear about your experience and completely understand your frustration. We know how disappointing it must have been to place an order and then not receive it. While a refund was issued, we understand that this does not make up for the inconvenience and time wasted. Please accept our sincere apologies, and thank you for taking the time to share your feedback.
Great company to buy from !!! …
Great company to buy from received my liquid sander a day early, very reasonable pricing actually they were cheaper than everywhere else !! Will buy again without hesitation
Thanks for the great experience
May 31, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your great feedback! We're delighted to hear your order arrived early and that you were happy with our pricing. We appreciate your support and look forward to serving you again soon
Reply from Vitapoint | Everyday essentials
Thank you for your positive feedback! We sincerely value your support and look forward to serving you again in the future. Keep shopping with us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.