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Rated 1 out of 5 stars

I received a towel rack and the quality was awfull, had to be put together and the picture on their website did not match the item received. The paint looked cheap and was badly made. It cost me expen... See more

Rated 5 out of 5 stars

We just got this installed yesterday! and looks great! Came a bit more quickly than expected mounting hardware included although we felt the screws should have been longer. Not doing any chin-up on it... See more

Company replied

Rated 5 out of 5 stars

Great contact service for new customers! Vita Home is staying in touch, but: we are waiting for our purchase to arrive. We’ll share more information after hanging our steel art!? Tom and Jo... See more

Company replied

Rated 5 out of 5 stars

My husband loved his Porsche sign! There was a slight flaw in one section, where it appears the laser did not completely cut a small section. It does not impact the overall look of the piece so not... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

Grandmix is a company that offers distinctive and aesthetic solutions for bathroom products and various wall decor items. Our mission is to provide the highest quality designs that will make your homes special and add character to your living spaces, ensuring customer satisfaction at every step.


Contact info

3.9

Great

TrustScore 4 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Towel Rack

I received a towel rack and the quality was awfull, had to be put together and the picture on their website did not match the item received. The paint looked cheap and was badly made. It cost me expensive but looked very cheap. Lesson learned not to buy from them again. In fairness when i complained they offered me a 30% discount, I am waiting on this to be refunded.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

poor quality

beware the quality of their product. I bought a towel rack; what they advertise on their website looks very different. what I received is put together with bolts that protrude on the sides and are ugly; furthermore, quality of the wood shelves very poor, and the same is true for the paint.definitely not worth the price.
finally, they do not post one or 2 stars review on their website. I know from experience!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

A company with integrity.

When I got my product there was an issue. I contacted them and they worked with me immediately to remedy the issue. It's nice to find a company that stands behind their products.

April 3, 2025
Rated 5 out of 5 stars

Great company

Great company! Had some issues with damage product due to shipping. Contacted customer service and they had a very good understanding and issued my refund right away!!

March 19, 2025
Grandmix logo

Reply from Grandmix

Hello,

We also apologize for any inaccuracies that are not caused by us. Customer satisfaction is our first priority.

Warm regards,
Vitahome

Rated 3 out of 5 stars

Unit was bent in three spots

Unit was bent in three spots. Cardboard marker was missing

March 18, 2025
Grandmix logo

Reply from Grandmix

Hello,

To resolve the problem with your order, please contact us via e-mail.

Warm regards,
Vitahome

Rated 1 out of 5 stars

I can’t give you any kind of rating…

I can’t give you any kind of rating since I have no tracking information and I have not received my item yet
At the date of my rating, I had not received my item yet

March 18, 2025
Grandmix logo

Reply from Grandmix

Hello,

Your order seems delivered on Fedex page.

Warm regards,
Vitahome

Rated 5 out of 5 stars

Beautiful high quality metal artwork.

My metal wall art arrived in about a week from placing the order. It was packaged well and didn’t get any damage during shipment. The metal was of high quality and beautifully painted. I was extremely happy with the product.
The accessories to hang it was adequate and even received extra pieces. It took my husband and I alittle time to hang all 4 pieces but I’m kinda of a perfectionist and wanted it exactly as the photo on website.
Well worth the time and expense, the spacers give it a 3D look, it’s beautiful and have received many compliments already.

February 18, 2025
Grandmix logo

Reply from Grandmix

Hello,

We are happy for you. Thank you very much for your nice review.

Warm regards,
Vitahome

Rated 5 out of 5 stars

High quality

Expedient delivery, packaged well, nice quality, sturdy shelf

January 13, 2025
Grandmix logo

Reply from Grandmix

Hello,

Thank you very much for your nice review.

Warm regards,
Vitahome

Rated 3 out of 5 stars

Beautiful but damaged

Apart of the metal pushed through the shipping box and was bent. The box also had a bunch of holes in it when it was received.

January 10, 2025
Grandmix logo

Reply from Grandmix

Hello,

We are sorry for this problem on behalf of shipiing company. If you provide us some photos we can make refund or send you replacament..

Warm regards,
Vitahome

Rated 5 out of 5 stars

The customer service was great!

The customer service was great. The person I spoke with was very prompt and helpful with my measurements. I would highly recommend this sight and will be using them in the future. Thanks again

January 7, 2025
Grandmix logo

Reply from Grandmix

Hello,

Thank you very much for your nice review. We are very pleased to help you.

Warm regards,
Vitahome

Rated 2 out of 5 stars

For the price we paid with duty

For the price we paid with duty, not worth the money. Over $230.00 for two of the medium sized towel holders.

December 7, 2024
Grandmix logo

Reply from Grandmix

Hello,

We are sorry for this problem we will pay duties. Please check your mail box.

Warm regards,
Vitahome

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great quality

November 12, 2024
Grandmix logo

Reply from Grandmix

Hello,

We are happy on your behalf. Thank you very much.

Warm regards,
Vitahome

Rated 5 out of 5 stars

Item was exactly as expected and…

Item was exactly as expected and arrived with no damage. Fast shipment. Only thing was a little disappointed in the mounting screws. This piece deserves better mounting screws. Love the piece, good quality

November 5, 2024
Grandmix logo

Reply from Grandmix

Hello,

Thank you very much for your nice review. We will consider your comments.

Warm regards,
Vitahome

Rated 5 out of 5 stars

I was delighted when the package…

I was delighted when the package arrived sooner than expected. My husband was thrilled with the metal art that he found online. It happened to be his birthday when it arrived :)

November 5, 2024
Grandmix logo

Reply from Grandmix

Hello,

We’re so happy to hear that you’re enjoying your product! Thank you for your wonderful feedback.

Warm regards,
Vitahome

Rated 5 out of 5 stars

good qualty. good price too.

I think your product is beautifully done. I did love it and I am having very positive feed backs from my family and friends.

October 14, 2024
Grandmix logo

Reply from Grandmix

Hello,

Thank you so much for your thoughtful review! Your feedback encourages us to continue delivering the best.

Warm regards,
Vitahome

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