Vitamin Discount Center Reviews 212

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The product I ordered was something I knew I liked, so was fine ordering it. The *****s are for Vitamin Discount Center and their quick shipping. I was out of a very important component of my daily... See more

Rated 5 out of 5 stars

I trust Vitamin Discount. I ordered the Co enzyme Q10 online , but my favorite store is on W Waters Ave Tampa Fl managed by Bridget. The product is Good but I wish they would have identifying marks... See more

Rated 5 out of 5 stars

I've been showing at VDC for years. Unfortunately, the Temple Terrace store was closed. I really miss not being able to go into the store and getting excellent advise from Sofia. I now shop on line. L... See more

Rated 5 out of 5 stars

Ordering through Vitamin Discount Center was quick and easy. Great website and detailed information on all the products. Plus they had a 5% discount if you order three or more items plus free shipping... See more

Company details

  1. Pharmacy

Information provided by various external sources

Vitamin Discount Center was founded in 1998 and has been committed to improve the health of its customers. We carry industry leading, national brands of vitamins, supplements, health & beauty, and sports nutrition products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

212 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I order most of my products at Vitamin…

I order most of my products at Vitamin Discount Center. They have a wide selections of brands and the shipping is fast and often free shipping which is one of the main reasons I order from them. Also they are always less than any of the local stores. I am very happy with their service.

February 5, 2020
Unprompted review
Rated 3 out of 5 stars

It took 9 days for me to get my order.

February 5, 2020
Unprompted review
Vitamin Discount Center logo

Reply from Vitamin Discount Center

Thank you for your order. Our free standard shipping can take from 3 - 5 business days depending on the destination and service level. We do offer expedited shipping for and additional cost.

Rated 1 out of 5 stars

didnt have what you sold me

February 4, 2020
Unprompted review
Vitamin Discount Center logo

Reply from Vitamin Discount Center

Hi Carole,
We can't view your order information from the information provided but you can call us toll free at 877-832-8722 for assistance. Over 95% of our orders ship within one business day but occasionally there may be a delay which we will email you if that is the case.

Rated 2 out of 5 stars

NOT SHIPPED AS ADVERTISED

When on the site, the description of the order I made was as follows...

New. CELSIUS On-the-Go Powder Stick Combo Pack, Dragonfruit Lime & Cranberry Lemon, Zero Sugar (1 Box of Each, 28 Sticks Total) Combo Pack of Dragonfruit Lime and Cranberry Lemon

I only received one box with 14 instead of 2 boxes of 2 different flavors.

When I emailed the company about the error they said I can return it with a full refund but the items can not be replaced. How can they not be replaced when they are still advertising on the site that they have both? Just send me what I was missing in my initial order.

January 28, 2020
Unprompted review
Vitamin Discount Center logo

Reply from Vitamin Discount Center

We are not able to locate your order. Please call us toll free for assistance.

Rated 5 out of 5 stars

Name Brand

I love that they have nationally advertised products at lower prices.

January 11, 2020
Unprompted review
Rated 2 out of 5 stars

Not what I ordered

I ordered Peppermint Plus enteric coated enzymatic therapy which was confirmed by email but what I received was Peppermint Soothe. Not the product I ordered. I’m really disappointed.

January 2, 2020
Unprompted review
Vitamin Discount Center logo

Reply from Vitamin Discount Center

Hello Pam,
Thank you for your business and comments. Enzymatic Therapy was acquired by Nature's Way recently so some of the packaging is changing a little. We are working to update all of the pictures and item titles on our website as the changes come in. You are always welcome to return the items for a full refund if you are not happy with the purchase. Please give us a call if you need any other assistance.
Vitamin Discount Center

Rated 5 out of 5 stars

Best Price for PainBloc Roll On

Best Price for PainBloc Roll on. I used to buy at Amazon but stopped carrying it. The roll on is the best for me as you direct it where you need it. Got my order in a reasonable time

December 8, 2019
Unprompted review
Rated 1 out of 5 stars

didnt receive my order

My order says delivered but it’s not in my mail..my grandma is sick and she needs the Kinoco Ahhc I ordered🤦🏾‍♀️

December 7, 2019
Unprompted review
Vitamin Discount Center logo

Reply from Vitamin Discount Center

Hello,
We are not able to locate your order information. Please contact us toll free at 877-832-8722 for assistance.
Vitamin Discount Center

Rated 1 out of 5 stars

Inventory doesn't match reality

December 3, 2019
Unprompted review
Vitamin Discount Center logo

Reply from Vitamin Discount Center

Hello,

We apologize if we did not have the item you were looking for in stock. 95% of our orders ship out within one business day. Occasionally an item is out of stock due to an inventory error. In that case we attempt to acquire the item from one of our retail stores and then from our suppliers. Only on rare occasions will we cancel an order. I hope you eventually found what you needed and will give us a try again in the future.

Vitamin Discount Center

Rated 5 out of 5 stars

What a business should be

Personable, considerate, and efficient customer service. Highly recommend!

November 11, 2019
Unprompted review
Vitamin Discount Center logo

Reply from Vitamin Discount Center

Thank you for your kind words and recommendation, Patrick!

Rated 1 out of 5 stars

I got ripped off

I ordered the green vibrance and it said on the website 1kg ...... instead I received 32.32oz 916.32 grams , I contacted them and the person responding said it’s sold by servings LOL..... than why it clearly says on the website 1KG ....... first and last time I order anything from them, this place is a ripoff .

October 9, 2019
Unprompted review
Vitamin Discount Center logo

Reply from Vitamin Discount Center

We sincerely apologize for the outdated information. The manufacturer frequently changes the packaging and specifications for this item. The information has been updated.

Rated 5 out of 5 stars

Excellence

I've had nothing but terrific Customer Service. I usually have to call to place my orders because of my International addresses, CC, billing, shipping however whoever answers the phone is always courteous and efficient. I so appreciate the politeness and respect I actually feel from each individual.

October 7, 2019
Unprompted review
Vitamin Discount Center logo

Reply from Vitamin Discount Center

Thank you for your kind words! We are always here to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look