vitamojo.com Reviews 

10
TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

10 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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2.2

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(10)

4 reviews in the last 12 months

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Rated 2 out of 5 stars

You watch the stupid constant adds and…

You watch the stupid constant adds and never get your free bullets or whatever they’re called. Scam!!

June 11, 2026
Unprompted review
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Reply from vitamojo.com

Hello

We believe this review may have been intended for a different company - there’s a games company called Vita Mahjong that’s not affiliated with us. We’re Vita Mojo - a restaurant operations solution for UK Quick Service Restaurants.

We understand how confusing similar names can be! If your review does relate to your experience with us, please reach out to your CSM so we can help right away.

Thank you for taking the time to share feedback and helping us keep Trustpilot accurate.

- The Vita Mojo team

Rated 1 out of 5 stars

Just about had enough now

Just about had enough now. Tik tok adverts appearing along with all the other ads this is just ridiculous. VM will fail as too many people sick of so many adverts that last longer than a game.
SORT IT OUT VM ELSE WE WILL ALL LEAVE. YOU MAKE IT IMPOSSIBLE TO PLAY AS DELIBERATELY YOU KEAVE NO PLACE TO GO SO WE HAVE TO USE OUR RESHUFFLE POINTS. ENOUGH IS ENOUGH

June 8, 2026
Unprompted review
vitamojo.com logo

Reply from vitamojo.com

Hi Patricia,

We believe this review may have been intended for a different company — there’s a games company called Vita Mahjong that’s not affiliated with us. We’re Vita Mojo - a restaurant operations solution for UK Quick Service Restaurants.

We understand how confusing similar names can be! If your review does relate to your experience with us, please reach out to your CSM so we can help right away.

Thank you for taking the time to share feedback and helping us keep Trustpilot accurate.

- The Vita Mojo team

Rated 1 out of 5 stars

Useless Game - don't get excited

Now 4 times - the game stops working when I get a decent number of wins. This last time I would haver reached 62 wins if I could get the game to work on my mobile. I have done all 'they' suggested such as clearing the cache. They ask for a screen shot but there's no point as all I see is the green background and 'Vita'. Otherwise they just do not respond. I wish I could tell all their advertisers that, on principle, I would never respond to their ads.

December 21, 2025
Unprompted review
vitamojo.com logo

Reply from vitamojo.com

Hi Caroline,

We believe this review may have been intended for a different company — there’s a games company called Vita Mahjong that’s not affiliated with us. We’re Vita Mojo - a restaurant operations solution for UK Quick Service Restaurants.

We understand how confusing similar names can be! If your review does relate to your experience with us, please reach out to your CSM so we can help right away.

Thank you for taking the time to share feedback and helping us keep Trustpilot accurate.

- The Vita Mojo team

Rated 1 out of 5 stars

Says it is add free and it’s is not

Says it is add free and it’s is not. Scam and same as all the other rubbish games

November 1, 2025
Unprompted review
vitamojo.com logo

Reply from vitamojo.com

Hi Caroline,

We believe this review may have been intended for a different company — there’s a games company called Vita Mahjong that’s not affiliated with us. We’re Vita Mojo - a restaurant operations solution for UK Quick Service Restaurants.

We understand how confusing similar names can be! If your review does relate to your experience with us, please reach out to your CSM so we can help right away.

Thank you for taking the time to share feedback and helping us keep Trustpilot accurate.

- The Vita Mojo team

Rated 1 out of 5 stars

Scam!

It is a scam. It tell you when arrive at 500 you can withdraw. It is a fraud because at 499.5 the games close and need to restart. Just a fraud. Not waste your time.
Ops... Sorry you right! This recension is for a online game.
Apologize.

August 19, 2025
Unprompted review
vitamojo.com logo

Reply from vitamojo.com

Hi there,

We believe this review may have been intended for a different company — there’s a games company called Vita Mahjong that’s not affiliated with us. We’re Vita Mojo - a restaurant operations solution for UK Quick Service Restaurants.

We understand how confusing similar names can be! If your review does relate to your experience with us, please reach out to your CSM so we can help right away.

Thank you for taking the time to share feedback and helping us keep Trustpilot accurate.

Rated 1 out of 5 stars

Avoid Vita Mojo if you’re seeking reliability!

Avoid Vita Mojo if you’re seeking reliability!

We’ve had a deeply frustrating experience with Vita Mojo, whose software has consistently failed to deliver on its promises.

Key issues include:
Frequent system crashes and payment failures, even on high-speed dedicated internet lines (300 Mbps download and 50 Mbps upload).

Poor backend functionality, requiring toggling between outdated systems for basic reporting.

Lack of a proper mobile app for tracking sales and performance, despite assurances to the contrary.

Support Failures
The support process has been slow and ineffective, with response times measured in days rather than hours. In just two months, we’ve sent over 200 emails documenting unresolved issues and delays.

Unfulfilled Promises
Contractual assurances, such as a 7% increase in average transaction value across 20% of transactions, have not materialised. Instead, the system has caused significant revenue losses due to operational failures.

Sales Process
The initial sales pitch set unrealistic expectations about the product’s capabilities. Follow-up support from Customer Success lacked continuity, and concerns raised with the Sales Director were not addressed.

A Difficult Experience
While the product is marketed as a premium offering (£500 per month per site), its performance has been far below other systems we’ve used. Thankfully, we included a 12-month break clause, but the stress and disruption caused to our business cannot be understated.

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

BAD!

One of the worst customer service I've experience so far.
So glad we are not giving anymore money to this company.
Really incompetent people and good luck getting an answer or getting something sorted from them. 🙏
I'm now 3 months after the end of the contract (given notice following contract terms) and I'm still receiving monthly invoices. I emailed them multiple times, finally got a "everything was sorted" email, and I'm still getting invoices in. Ridiculous.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

The only thing better than their…

The only thing better than their software is their team. Every member of their team is helpful, knowledgable and is willing to go the extra mile to help in any way they can. Keep up the good work guys.

October 13, 2022
Unprompted review
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