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Vitesy Reviews 753

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and effectiveness in extending the freshness of fruits and vegetables, significantly reducing food waste and eliminating odors. Many appreciate the well-made design, compact size, and the convenience of the accompanying app, which is often described as user-friendly and helpful for monitoring fridge conditions and maintenance. The value for money is also frequently highlighted, especially given the washable and reusable filter. However, some people were dissatisfied with the initial setup process, encountering errors or difficulties connecting the device to the app. A few customers also reported issues with the app's data updating or finding the device, and some experienced problems with the product not turning on or charging. There were also occasional mentions that the product did not make a noticeable difference in food longevity or odor reduction for a small number of users.

What people talk about most

Product

Users describe positive interactions with the product, highlighting its effectiveness in extending the... See more

Quality

Reviewers highlight positive aspects of quality, noting that produce, such as fruits and vegetables, stays... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of setup, use, and app integration.... See more

Application

Customers consistently note positive experiences with the app, finding it useful, easy to use, and... See more

Value for money

Customers had positive experiences with value for money. Many reviewers appreciate the long-term savings,... See more

Based on these reviews

Rated 4 out of 5 stars

Seemingly well made. Compact & apparently easy to use. Set up isn't fool-proof, but not difficult. If it works as others say it does, this filter should be especially cost-effective vs. Sub-Zero charc... See more

Company replied

Rated 4 out of 5 stars

I enjoyed trying out Vitesy's Shelfy for produce longevity in the fridge and odor reduction. The connection to a mobile app is convenient and helps guide users on proper setup and care for the technol... See more

Company replied

Rated 4 out of 5 stars

Setting it up it kept giving me errors, but once I got past that it has been great. Love that it shows the temp in the fridge, and how long the fridge has been open, and keeps track of when I need to... See more

Company replied

Rated 5 out of 5 stars

Shelfy is a smart device that extends the life of fruits and vegetables while killing bacteria and refrigerator odors. The app tracks how often you open your fridge and logs the temperature. Produce l... See more

Company replied


Company details

  1. Electronics Company

About Vitesy

Written by the company

We are Vitesy, an Italian company committed to improving people’s lives and well-being through sustainable and smart solutions. Our mission is to create innovative technologies that promote a healthy environment and a more sustainable lifestyle. With passion and dedication, we work every day to build a better future for the planet by developing products that actively combat air pollution and food waste.

Our cutting-edge solutions, Natede and Eteria, purify the air and enhance indoor environments, ensuring that people can go about their daily lives in a fresh and healthy atmosphere.
Meanwhile, Shelfy revolutionizes food storage by eliminating bacteria and neutralizing odors in the refrigerator, helping to extend the shelf life of food and reduce waste.

At Vitesy, we design and manufacture our products entirely in Italy, following the principles of the circular economy. Our state-of-the-art systems use advanced photocatalytic technology, ensuring maximum efficiency and safety while maintaining minimal energy consumption. Unlike traditional purifiers, our products do not require filter replacements, reducing waste and offering significant long-term economic savings.

Sustainability and innovation are at the core of everything we do. We believe that technology should not only improve lives but also respect and protect the environment.
By choosing Vitesy, you embrace a smarter, greener, and healthier way of living.

Sustainability is essential for us

Written by the company

Let's fight indoor air pollution and food waste
With our Vitesy community we really want to make a difference on this planet. Thanks to our customers that have our air purifiers and smart devices against food waste we can improve our way of living.

Free shipping and 2 years warranty

Test our products and receive free assistance

Order on our website with free shipping. Thanks to the 2 years warranty you can contact our support any time and we will give you free assistance and replacement if you need it.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

753 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They are a good company that makes a…

They are a good company that makes a great product! The fact that you do notnjabe to by filter every month or pay a subscription services. The products are easy to clean and use. And they work! And the one time I had an issue their tech support was responsive and helpful. I highly recommend Vitesy!

April 7, 2026
Rated 5 out of 5 stars

Immediate response

Immediate response. Practical advice. Passionate. Care for the customer was priority. Solution to the problem and email sent checking on my issue was timely.

April 10, 2026
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Reply from Vitesy

Hi Linda, thank you very much for your review! Our customer care team is always here if you need anything ❤️

Rated 5 out of 5 stars

Excellent product

Excellent product! My products do really last longer, so far I haven't had to throw anything. The app is also very useful to track quality of the fridge and the duration of battery and filter.

August 11, 2025
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Reply from Vitesy

Hi Pier Mario! Thank you so much for your great review, we're so happy that Shelfy is doing a huge difference in your fridge 🍎

Rated 5 out of 5 stars

It works

It works. Spoilage of vegetables and fruits has been reduced. Rechargeable without needing batteries.

June 30, 2025
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Reply from Vitesy

Thank you so much Kay for your positive review 😍

Rated 5 out of 5 stars

My request for for information

My request for for information. I received the needed information within a short time.

January 28, 2026
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Reply from Vitesy

Hello Jack, thank you for your feedback. We are happy to hear that our support team was fast and helpful! 😊

Rated 3 out of 5 stars

too long to recharge and too often

Much too long to recharge (over night, up to 8 hours) and needs to be recharged every 20 days max.
Graph shows/records temperature when charging, which makes it useless to check over the months if temperature is stable - graph unusable due to peak every 20 days when charging

January 30, 2026
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Reply from Vitesy

Thank you Stefano for sharing your feedback.

Please note that Shelfy requires approximately 6–7 hours to fully charge when using a suitable charger, as indicated in our FAQ:
https://vitesy.com/faq/shelfy/battery/shelfy-recharge

In ECO mode, the battery can last up to three weeks, so a duration of around 20 days is fully in line with the device’s expected performance.
Regarding the temperature data, it's a bug in the app and our team is working on solving it.

If you need any further assistance or have additional questions, please don’t hesitate to contact our customer service team at support@vitesy.com.

Rated 5 out of 5 stars

THANK YOU!

Shelfy is MY product - was looking for years to find such a great support. My food waste was huge - biological fruits and veggies tend to get moldy very quickly, so that should belong to the past now :)

January 24, 2026
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Reply from Vitesy

Thank you so much Claudia for your review 😍 we're so happy that Shelfy is the perfect product for you!!

Rated 5 out of 5 stars

Exceptional support - they actually listened and fixed a regional issue!

​I had some initial issues getting Alexa to work in Germany, but the Shelfy team was incredibly helpful. We had a long conversation over email, and they worked hard to make the Alexa skill available in my region. Now everything is connected and working great! I really appreciate their patience and the fact that they truly care about their customers' experience. Highly recommended!

September 10, 2025
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Reply from Vitesy

Thank you very much for your support 💚 we're very happy to help you and give you the best Vitesy experience 🙌🏼

Rated 5 out of 5 stars

Seems helpful.

I have been using Vitesy's Shelfy for a while now, and I can definitely say that my produce is lasting longer, so I guess it works well. Overall it is the device is easy to use and the app it connects to is straightforward.

December 8, 2025
Unprompted review
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Reply from Vitesy

Thank you very much for your review! We really appreciate your feedback. Shelfy is super easy to use 📲

Rated 5 out of 5 stars

Awesome device! My raspberries finally last!

I was skeptical at first but I’ve been using this device for one month and let me tell you, Shelfy is awesome! My greens and fruits actually last now whereas they would either wilt or mold within days before. I’m finally able to enjoy my fruit over a few days instead of finding it moldy and rotten in less than a week.

December 5, 2025
Unprompted review
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Reply from Vitesy

Thank you so much Paul for your great review 😍 everything will last longer in your fridge!

Rated 5 out of 5 stars

Top notch support

First, Vitesy was very transparent on their shipping issues and notified us quickly. Once it became clear they'd miss Christmas, they proactively made a very nice alternate coupon offer. However, I needed something more and contacted support. The support team was very sympathetic and came up with a great solution that I'm VERY happy with. They obviously care a lot about their customers and do their utmost to help! THANK YOU!

December 5, 2025
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Reply from Vitesy

Thank you so much, Michael! We’re so glad you enjoyed our support. Sometimes little hiccups happen, but we’re always here to help and make things right! ✨ Happy holidays

Rated 5 out of 5 stars

Does exactly what it says it does 👍😊

Ordered the product as often fresh foods in the fridge would go bad very quickly so decided to try this and in only a few days I can see the difference. Foods that normally would go bad have stayed fresher and lasting a tad longer . Early days so far but impressed already .

December 5, 2025
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Reply from Vitesy

Thanks Rino for your great review! That's great, everything will last longer in your fridge now

Rated 4 out of 5 stars

Freshened my Fridge

I was excited to try the Shelfy by Vitesy Smart Refrigerator Device after reading about what it does and how it works. It supposed to prolong the life of your produce which would be great since it can go bad so fast. It is also supposed to take away odors and freshen the fridge too. Ive always used the open box of baking soda trick but Im not really convinced that it actually does much. I was excited to give The Shelfy a try. It was easy to set up and quick to charge. And can be put on any shelf on the fridge. I did not notice any difference inside my fridge for the first few days. We haven't had much produce since having the shelfy but my husband did marinate some shrimp in some Jerk sauce and put that inside the fridge. I had got in the fridge soon after he had put the shrimp in it and that definitely has a strong smell. A few hours later I had gone in the fridge again and to my amazement, I did not smell a single hint of the Jerk sauce Shrimp. Well done , Shelfy. Can't wait to see how well it will work when we have some produce.

December 4, 2025
Unprompted review
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Reply from Vitesy

Thank you so much for sharing your experience, Shelfy can really make a significant difference in every fridge 😃

Rated 5 out of 5 stars

Already see the difference

I bought this thinking the claim was nonsense and set out to prove this might not work. I was pleasantly surprised when the usual 5-6 days extended scolded to 12-14 days in my fridge for the vegetables. I am able to monitor my fridge from a distance

November 3, 2025
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Reply from Vitesy

That's amazing, thanks a lot for your review! We're so happy that everything stays fresh for days!

Rated 5 out of 5 stars

Fresher Fridge and Longer Lasting Produce

I’ve been using the Vitesy Shelfy for a while now, and I can honestly say it makes a big difference. My fridge smells fresher and cleaner, and I’m not constantly replacing boxes of baking soda anymore. The fact that it’s rechargeable makes it both eco-friendly and easier on the wallet in the long run. What really sets it apart is the companion app; it’s actually useful. It tracks the temperature and humidity inside my fridge and lets me know when the unit needs a recharge or some attention. It’s one of those gadgets you don’t realize you need until you have it. I'm also a shopper who avoids buying too much produce as I can't eat it fast enough before it goes bad. After starting to use the Shelfy, I have noticed my produce lasting longer, which I certainly appreciate. If you care about keeping your food fresh and your fridge odor-free, this is absolutely worth it.

November 1, 2025
Unprompted review
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Reply from Vitesy

Wow Ramon! Thank you very much for your review, we're very happy that you love Shelfy 🥰

Rated 5 out of 5 stars

Love it!

This little gadget actually works! It truly eliminates odors rather than masking them PLUS it helps keep food fresher for longer by inhibiting mold. It is so nice to open a refrigerator door so the SMELL OF FRESH AIR rather than stale food odors! Its compact size is ideal for the fridge or any other small space. I like that there are zero maintenance costs with this product and the app connected immediately and is very easy to use and monitoring fridge temperature

December 3, 2025
Unprompted review
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Reply from Vitesy

That's amazing Isabel, thank you very much for sharing your feedback! Everyone wants a fresh fridge 🙌🏼

Rated 5 out of 5 stars

Month in and Super impressed

I’ve been using the vitesy Shelfy for more than a month now, and the difference in my fridge is huge.
produce is staying fresher for noticeably longer, and those random fridge odours are completely gone.
The app integration is super convenient, and I love that the filter is washable instead of needing constant replacements.

December 3, 2025
Unprompted review
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Reply from Vitesy

Hi! Thanks a lot for your feedback. We're so happy that your food stays super fresh! 🌽

Rated 5 out of 5 stars

Smells gone and food lasts longer!

My main motivation for purchasing this was to remove smells from the fridge without needing to replace filters. We have the baking soda but got tired of replacing them, also they don't last long. The built in fridge filter was also expensive and needs constant replacement. To my surprise, not only did this remove odors, but it does actually keep our fresh produce last longer! I originally didn't by into the claim, but it does work. Keep in mind, it's not magic, it does depend on where you put the device and how your store your produce to get the best results. In this economy, having produce last longer is very helpful. The install of it, was very simple. Power up, pair to the app and connect to your wifi. The app is easy to use and gives you insights in your fridge. It actually helped me in that my fridge was set too cold. Again, helps save electricity and produce! For the price, it should pay for itself over time by saving produce. The device isn't too big, nor small. Finding the optimal location may take time depending on your fridge and how you pack it. The app will tell you when to charge, clean and reminder to clean the fridge too. Hopefully in the future fridges will have this built-in. This is what a smart fridge should do!

December 2, 2025
Unprompted review
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Reply from Vitesy

Hello Abraham and thank you so much for sharing your review! Baking soda is a nice solution but it's not efficient as Shelfy because it also removes bacteria and your fresh food will last longer! 🫑

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