Viva Dental Studio Reviews 

341
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently highlight the staff's professionalism, friendliness, and welcoming approach, making every visit a comfortable experience. Customers appreciate the team's expertise and attentiveness, noting that explanations are clear and they feel well-informed throughout their treatment. The service provided is consistently described as excellent, with many people highlighting the thoroughness and gentle approach during treatments. Consumers frequently express high satisfaction with the results of their treatments, often recommending the company due to the overall positive and reassuring experience.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as welcoming, professional, and... See more

Service

Reviewers consistently express high satisfaction with the service, highlighting the welcoming, thorough, and... See more

User experience

Customers had positive experiences with user experience, often describing the process as smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr. Parminder was very professional and clear about the whole Invisalign process, from start to finish. He always listened and made me feel comfortable. His skill and expertise are at a very high le... See more

Rated 5 out of 5 stars

I had an appointment today with Rose, the dental hygienist, and I couldn’t be more impressed. From the moment I sat in the chair, she was professional, thorough, and incredibly gentle. She took the ti... See more

Company replied

Rated 5 out of 5 stars

I've been using Viva Dental for over 5 years and had various treatments such as Invisalign and regular scale&polish etc. Parm and his team make you feel at ease and are really professional and friendl... See more

Company replied

Rated 5 out of 5 stars

I always have a great experience here. Dr. Battu creates such a welcoming environment, he’s incredibly knowledgeable and trustworthy, and I really appreciate that he only recommends treatments tha... See more

Company replied


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service
  6. Teeth Whitening Service

Written by the company

Here at Viva Dental Studios in Hornchurch, Essex, we offer our patients a one-of- a-kind dental experience using contemporary and innovative treatments. Our highly trained, charismatic team of dental experts focus on providing you with a striking, healthy looking smile, whether you are an adult or a child. You will feel calm and confident throughout your journey a the perfect smile in our friendly, yet professional environment. We are Platinum Invisalign Brace providers and we offer teeth whitening and retainers. We provide full smile makeovers using composite bonding and composite veneers. Our dentist's have been trained by the top dentists in the world. Our reasonable costs represent outstanding value for superior quality treatment and exemplary customer care. We are also delighted to offer flexible payment options, such as finance, to help you spread the expense over a longer period of time. We don’t want to let our fees stop you from benefiting from the quality of care you desire. So, no matter what your requirements or personal payment preferences, please don’t hesitate to get in touch and schedule a free consultation. We assess the condition of your teeth and provide specialist advice on how best to proceed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

341 reviews

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4.9

All reviews

(341)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

I've been a patient at Viva Dental…

I've been a patient at Viva Dental Studios for the past 10 years, and choosing them was one of the best decisions I've made for my dental health.

When I first visited, I was looking to straighten my teeth and had already consulted with several other dentists. Most were ready to proceed straight away with cosmetic treatment. However, Dr Parminder stood out — he was the only one who took the time to assess my overall oral health and explained that before straightening my teeth, we needed to first treat my gum disease.

That level of honesty, professionalism, and genuine care is rare. He wasn't just focused on the aesthetics, but on my long-term dental wellbeing — something I really appreciated. Thanks to his guidance and the incredible team at Viva, my gums are healthy, my teeth are straight, and I (and my bank account) couldn't be happier with the results.

I’ve continued coming back ever since, and every visit reaffirms that I’m in the best hands. I highly recommend Viva Dental Studios to anyone who values integrity, expertise, and a truly personalised approach to dental care.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

What a superb dental surgery

What a superb dental surgery, they helped me with cosmetic dentistry. Looked after my mother in law superbly before she started chemotherapy and now my son who is about to turn 2. Always professional, friendly and most of all effective. Keep up the terrific work!

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

I have been a patient for a few years…

I have been a patient for a few years now, and have to say I always get great service and attention whomever I see. Dr Parm was amazing with my Invisalign journey, can't believe the magic him and his team have done. Rose is always lovely to see as a hygienist very professional and knowledgeable. I would highly recommend them.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

My daughter had a problem with her…

My daughter had a problem with her brace. I phoned Viva asking if they could help and a lovely dental Nurse called Libby was really obliging and arranged a fast emergency appointment with Dr Parminder , who kindly repaired the broken part of the brace. I was so grateful to them as we was going on holiday and they went out of there way to help ,
Thank you so much

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Hydrafacial

I recently had a hydra facial and was amazed at the results after. My skin was glowing!! The therapist Libby was so thorough and explained each step so I knew exactly what she was doing. Libby recommended certain products and steps for me to complete at home which was very useful. If you are wondering how can you have a facial in a dental surgery..... Trust me, the bed was so comfortable, I didn't want to get up haha. The lighting was dim and a lovely ambience. I was so impressed that I booked another one (something I don't usually do) highly recommend this facial to anyone who would like to see instant results.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

hygienist appointment

I went for my hygienist appointment with Rose. She is very friendly and professional, she is thorough yet gentle, gave me some useful tips on what I should do to keep my teeth clean with special teepee brushes. She praised my cleaning skills so that definitely brought a smile to my face. Highly recommend Viva dental studio for all your dental care needs.

April 7, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Dear Reena

Thank you for the 5* review about the hygiene at Viva Dental Studio. Look forward to seeing you again soon.

Viva

Rated 5 out of 5 stars

Poppy is a great dentist

Poppy is a great dentist, she always makes sure she does a great job for my hygienist appointment, always great advice👍🏽👍🏽

April 7, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Dear Hammad

Thank you for your review! See you soon

Viva

Rated 1 out of 5 stars

Not trustworthy clinic.

Not trustworthy clinic.

Not sure how the medical treatment goes but the consultation refund which they declared was not a real thing.
I attended the practice 21st of March for a consultation and they asked to pay £30 refundable deposit in advance in case i didn’t arrive. I visited the doctor but decided not to go with any treatment and asked for the deposit back. Receptionist who took my payment the day before (I came to pay the deposit) said she couldn’t do it right there after consultation and I have to email them to request the deposit.
I did send email the same day, the same receptionist replied that they would do the transfer. A week later I chased as no refund.
Now it’s been two weeks and no refund.

I don’t recommend this clinic.

April 6, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Thank you for your feedback, though we must clarify that much of the information you’ve shared is inaccurate.

You visited the clinic on two occasions. On both, the deposit you paid was refunded, as per our stated policy. While refunds can take a few working days to reflect depending on your bank, we actioned your request promptly. The delay occurred due to initial verification issues, as your details did not match during our standard security checks. Once clarified, your refund was processed without issue.

Our clinical team made a professional and ethical decision not to proceed with your treatment that was not in your best medical interest. We understand you were seeking a particular treatment plan, but both dentists you saw on two separate occasions — independently — gave the same medical advice, highlighting our commitment to consistency, transparency, and patient wellbeing. An alternative treatment plan provided.

This review has been flagged with Trustpilot, as it contains incorrect and potentially discriminatory content. We take all feedback seriously, but we also have a responsibility to protect the integrity of our staff and services.

We wish you the best and remain available for any further clarification.

The Viva Team

Rated 5 out of 5 stars

Rosie is amazing

Rosie is amazing. I have sensitive teeth and always get nervous coming to a hygienist appointment. Rosie made me feel calm and relaxed and once again it was completely pain free! She explained everything thoroughly and gave me some tips. Thank you!

March 24, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Thank you for your 5* review it is always nice to know your dental visits are pleasant and educational!

Rated 5 out of 5 stars

Hydrafacial

Had a HydraFacial at Viva and it was amazing!
Was a lovely relaxing facial and my skin is so much clearer and brighter. The staff are always amazing and helpful! Would definately recommend!

February 17, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Thank you for your 5* review on our hydrafacial experience! We look forward to seeing you for another one soon!

Rated 5 out of 5 stars

I went to Lauren with a cracked front…

I went to Lauren with a cracked front tooth that had discoloured due to the injury. Lauren fixed my smile with bonding and whitening and I couldn’t be happier

March 19, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Thank you for your 5* review about our dentist Lauren. It is great to see the staff receive such wonderful feedback!

Rated 5 out of 5 stars

Yesterday I had a hydra facial and wow…

Yesterday I had a hydra facial and wow it was so relaxing that afterwards I could not stop yawning. My skin afterwards was so glowy and felt really hydrated and I couldn’t believe how glowy I still felt the next morning. Cant wait for my next one

March 17, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Thank you Sarah for your review on our hydrafacial and the glowy skin the next day! It is great too see such a positive experience!

Rated 5 out of 5 stars

Dr Kapoor is THE best dentist I have…

Dr Kapoor is THE best dentist I have ever been to. After recommendation from a family member, I had composite bonding with him and I am over the moon with the results. Every step was explained to me and I felt really involved in my treatment as we decided what aesthetic result we wanted to achieve. I will be recommending to everyone! Thank you everyone at Viva Dental.

March 17, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Dear Suzanne thank you for your 5* review about our dentist Keshav. It is great to receive such fantastic feedback from our patients and their family members!

Rated 5 out of 5 stars

Ongoing Treatment

I have had ongoing dental treatment (5 months) with Lauren. She always gave me a detailed explanation about what would happen on the day. She was through and gentle and I always felt as ease. Definitely recommend!

March 13, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Dear Michelle, thank you for the 5* review. We look forward to seeing you again soon. Thank you for your recommendations!

Rated 5 out of 5 stars

Great hygienist

I am always greeted in a warm and welcoming manner upon arrival at the practice; and I'm never kept waiting for my appointment.
Rosie, the hygienist is a delight: she chats before the procedure starts to check any concerns since the last appointment; and her calm and friendly disposition sets the tone for the current one.
Rosie works systematically, efficiently and rigorously, but I never feel like I am being rushed through or am just another person to be processed. She gives clear practical advice to support my care of my teeth and is always very encouraging about the things I do to maintain the great results she produces in her appointments.
I genuinely look forward to going to see her and love the impact she has on my teeth!

March 10, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Thank you Patricia for your detailed review. It is always great to see you and it is nice to hear you look forward to seeing Rose for your hygiene visits! Look forward to seeing you again soon!

Rated 5 out of 5 stars

5 star 🌟 experience

My 6 year old daughter is very shy and all members of staff from the moment we arrived to the moment we left made her feel so comfortable and could not have been anymore kinder and comforting to her.

I would highly recommend here for anyone from adults to children they have excellent advice and give an overall 5 star 🌟 experience.

March 11, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Dear Charlotte
It was great to see you both yesterday and regain your daughter's confidence in her smile. We are glad you both had a pleasant experience and look forward to seeing you both again soon.
Team Viva

Rated 5 out of 5 stars

Hygienist Check Up

I went for a routine hygienist appointment with the lovely Rose. She was very welcoming, explained everything to me and made me feel really comfortable.

March 10, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Thank you for the pleasant review about our hygienist Rose. It is great to see her receive great feedback and we are happy you had a comfortable experience at Viva.

Rated 5 out of 5 stars

Viva Review

I’m undergoing Invisalign treatment at Viva and my experience so far has been nothing but positive!
I feel as though my dentist, Keshav has my best interests at heart and has been super clear about the entire Invisalign process and the associated costs. I have also seen the hygienist, Rose, at Viva who was super gentle yet my teeth have never felt so clean.
The clinic is immaculate and the reception girls are just so lovely and welcoming.
Thank you all so far! I’m really looking forward to the rest of my treatment! :)

March 10, 2025
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Dear Charlotte

Thank you for your pleasant review and report on the cleanliness of the practice. We look forward to seeing you again soon.
Best wishes
Team Viva

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