Viva Dental Studio Reviews 

341
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and welcoming approach, which helps create a comfortable and relaxed atmosphere during visits. The service provided is frequently highlighted as exceptional, with many people appreciating the clear explanations and personalized care they receive. Consumers often express great satisfaction with their treatment results, including procedures like Invisalign, and value the thoroughness of hygiene appointments. Many also commend the expertise of the dental professionals, who ensure a smooth process and make every visit a positive experience.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as welcoming, professional, and... See more

Service

Reviewers mention positive feedback about service, consistently praising the professional, welcoming, and... See more

User experience

Customers had positive experiences with the user experience, often describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr. Parminder was very professional and clear about the whole Invisalign process, from start to finish. He always listened and made me feel comfortable. His skill and expertise are at a very high le... See more

Rated 5 out of 5 stars

I've been using Viva Dental for over 5 years and had various treatments such as Invisalign and regular scale&polish etc. Parm and his team make you feel at ease and are really professional and friendl... See more

Company replied

Rated 5 out of 5 stars

I always have a great experience here. Dr. Battu creates such a welcoming environment, he’s incredibly knowledgeable and trustworthy, and I really appreciate that he only recommends treatments tha... See more

Company replied

Rated 5 out of 5 stars

Warm and friendly reception (Poppy), Parminda (Dentist) goes above and beyond to make sure I am always happy. Libby (Dental Nurse) is very efficient and friendly. Feeling happy and confident. TH... See more

Company replied


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service
  6. Teeth Whitening Service

Written by the company

Here at Viva Dental Studios in Hornchurch, Essex, we offer our patients a one-of- a-kind dental experience using contemporary and innovative treatments. Our highly trained, charismatic team of dental experts focus on providing you with a striking, healthy looking smile, whether you are an adult or a child. You will feel calm and confident throughout your journey a the perfect smile in our friendly, yet professional environment. We are Platinum Invisalign Brace providers and we offer teeth whitening and retainers. We provide full smile makeovers using composite bonding and composite veneers. Our dentist's have been trained by the top dentists in the world. Our reasonable costs represent outstanding value for superior quality treatment and exemplary customer care. We are also delighted to offer flexible payment options, such as finance, to help you spread the expense over a longer period of time. We don’t want to let our fees stop you from benefiting from the quality of care you desire. So, no matter what your requirements or personal payment preferences, please don’t hesitate to get in touch and schedule a free consultation. We assess the condition of your teeth and provide specialist advice on how best to proceed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

341 reviews

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4.9

All reviews

(341)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Invisalign treatment

Had invisalign treatment and I am very happy with the whole process and end results, 5 stars!

March 25, 2023
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Dear Jamie

Thank you for your positive review. We are happy you had a great experience at Viva Dental Studio.

The Viva Team

Rated 4 out of 5 stars

Invisalign/Whitening

I recently visited Viva Dental Studios back in March 2022 because a friend of mine had been and got his composite bonding done here. His teeth looked so good and natural which is what I wanted so I went and booked a consultation to see if this is something I could get done.

After speaking to Keshav Kapoor, who was so friendly and welcoming, and him looking at my teeth he said that if I were to get bonding my top and bottom teeth would just knock against it and they would chip. He said the best way to get a perfect smile would be to have invisalign first to get my teeth perfectly straight and then when we later did bonding it wouldn't then chip and be a waste of money for myself. He could have so easily of given me that bonding treatment and I would have been none the wiser that it would later chip and be a big expense for nothing so I am so happy he suggested going the long way round and getting them straight first.

I decided to get the invisalign which i had put on in June 2022 and it was taken off in December 2022 along with whitening. There was regular appointments, all of them i felt at ease and not worried as i do at some dentists. It always felt like a catch up as Keshav and his team were always so friendly and chatty. When it come to my invisalign coming off I was so happy with my new smile that I decided against getting the bonding as I didn't think anything needed changing.

I had my last appointment yesterday where Keshav just checked my evening retainers were fitting nicely and again just making sure my teeth were all still looking good/no movement etc. He also got me a beautiful bunch of flowers to say thank you for choosing Viva and himself to give me the smile I was after which I was so thankful for. Little touches like that really go a long way.

The only reason I'm not giving 5 stars is because i was occasionally double booked and I once had an appointment cancelled and rescheduled but the new appointment not put in the diary which led to me going there only to be turned away. I think this receptionist has left now and is no fault of Keshav but just worth mentioning.

Apart from that i'm really happy with my teeth and so happy i went to Viva, I would really recommend them to anybody I know and any future whitening/hygiene cleans etc I will be visiting them.

January 23, 2023
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Dear Alanya
Thank you for your detailed review and feedback. We are disappointed we could not reach the 5*. We have taken on board your feedback and have retrained the staff and recruited some new staff members and are confident your experience going forwards will be much better.

Thank you

The Viva Team

Rated 5 out of 5 stars

Made me feel so at ease for someone who…

Made me feel so at ease for someone who doesn’t like the dentist, explained what was going on and teeth looked amazing at the end.

January 23, 2023
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Dear Ellen

Thank you for your positive review. We are happy we could build your trust in dentists.

The Viva Team

Rated 5 out of 5 stars

Dr Keshav and team

I’m so grateful for Viva Dental Studio. Everyone has been so kind, helpful and accommodating. My experience has been stress free and enjoyable!

I recently completed Invisalign, whitening and composite bonding treatment with Dr Keshav. His work and knowledge is incredible.
I’m so happy with the result, my teeth look so good! I’ve been getting compliments and people have noticed my confidence grow.
I was very nervous due to past medical issues. Explaining to Dr Keshav he was very sensitive and remembered at every appointment.

I had a hygiene clean with Rose halfway through my treatment and she was so kind, understanding and showed me how to make flossing easier.

I would recommend Dr Keshav, Rose and Viva Dental Studio to everyone! Thank you

October 28, 2022
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Dear Elisabeth

Thank you for your feedback regarding your dentist Dr Keshav and hygienist Rose. We are happy you had a great experience at Viva Dental Studio. We will see you soon!

Keep Smiling!

The Viva Team

Rated 5 out of 5 stars

This was my second visit to the…

This was my second visit to the dentist, my initial consultation with Kesh blew me away with his knowledge and sound advice.

November 28, 2022
Unprompted review
Viva Dental Studio logo

Reply from Viva Dental Studio

Dear Carole

Thank you for your great feedback. We are happy you found Dr Keshav very knowledgeable.

It is always great to see you

The Viva Team

Rated 5 out of 5 stars

The best for anxious patients

I have no words to sum up how incredible the experience has been at Viva. I have had two cleans with Rose and she is an absolute delight, explaining everything throughout and how you can keep your teeth super clean between appointments.

I am probably one of the most anxious dental patients ever and even getting me to attend the dentist for a prolonged period of time has been difficult throughout my life. From the second I stepped in Viva, from my first meeting with Dr Parm (who made sure I had morning appointments always so that I didn’t have to worry throughout the day about the thought of having to go to the dentist) to having all of my dental health (which was a lot!) carried out with Kesh, I have been transformed into somebody who can actually face walking into a dentist now (although only Viva!)!

Kesh, I have no words, you have always been so considerate. Explained everything to me, encouraged me to get through my treatment plan and taken account of what worries me. It says something that this is the longest time in my 30 years that I’ve continued at the same dentist. To me, that care is priceless. I feel confident in coming back every time - which is alien to me. Highly recommend this practice to anybody who is an anxious patient. The staff are ALL incredible. Thank you guys

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Dr Parminder has been excellent from

Dr Parminder has been excellent from
Start to finish , his wife did my whitening and she was so friendly as well. The reception team are really nice also. Very happy with my result I had 6 composite bonding done , whitening and retainers really happy with the result. They look natural but really good! Would highly recommend this clinic :)

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

Viva Dental literally changed my life!

Viva Dental literally changed my life.
I had stopped and started treatments at other dentist over the years -through fear of the dentist mainly, as soon as I met Dr Keshav at Viva I felt completely at ease and knew this was the right place for me. I had remedial work carried out, full Invisalign and composite bonding. I am so happy with the outcome from start to finish and get so many compliments on my teeth.
I never had a problem getting or changing an appointment (I had lots over the last 2 years), reception staff always polite and friendly as are the dental nurses.
I would recommend Dr Keshav and Viva Dental to anyone.
Dr. Inderpreet, hygienist, is also highly recommend. Thorough yet gentle and does a great job. Thank you Viva!

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

Feather Touch with Speed and Precision!

I went in for a hygienist appointment where Rose and Liby took care of me. Super impressed with her technique; precise and quick with a feather touch. I felt no pain except for a small amount where I had inflammation.

What I liked the most was the education piece. She picked up on where my brushing and flossing technique could improve in a way I had never noticed.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Iv just had my 6 month hygiene with…

Iv just had my 6 month hygiene with rose I’m always so pleased after my hygienes with her she makes me feel so comfortable and she does an amazing job! :) I also had my front 8 teeth whitened and bonded by Dr Parminder I love them! He’s done such a great job Iv never felt so confident, they are over a year old and still look great!

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

5 star service

Had an absolutely fabulous experience at Viva dental studio today! Rose is a very knowledgeable and professional dental hygienist, she gave me a lot of good tips on how to keep my teeth clean. She also made me feel really relaxed about my bleeding gums and provided expert advice on how to stop it. The service itself was amazing, my teeth feel and look much better. 10/10 I would recommend to everyone! :)

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

10 / 10 hygienist appointment

10 / 10 hygienist appointment with Rose. Very professional and welcoming. Teeth left feeling amazing and was very helpful to answer my questions and show me the best aftercare. Best dentist practice in Essex

May 9, 2022
Unprompted review

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