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Viva Naturals Reviews 886

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TrustScore 1.5 out of 5

1.5

Natural Foods Store
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Rated 1 out of 5 stars

This is a Canadian company and although I live in Canada, the order ships from the U.S. After more than a month, I still hadn't received my order, and the Shop tracking was not updating. After they ad... See more

Rated 1 out of 5 stars

Went back and forth 4 times about shipping and Karen refused to answer a question regarding shipping information. They use Shop/Shopify that wants access to scan your email. I was asking if there was... See more

Rated 2 out of 5 stars

i ordered the triple strength omega 3's 180 count and take 2 a day, they lasted just over a month. i wasn't paying attention on the length of time between ordering. 2nd time i ordered viva naturals tr... See more

Rated 1 out of 5 stars

I havent received my package after almost 2 weeks. i got 2 tracking numbers and both don't work. I didn't get much help from the stuff either who seems not to understand or may be not care about the... See more

Company replied

Company details

  1. Natural Foods Store
  2. Pharmacy
  3. Wellness Center

Information provided by various external sources

We believe ingredients are perfect just as Mother Nature made them. Discover organic food, supplements, beauty & essential oils just for you.

Contact info

1.5

Bad

TrustScore 1.5 out of 5

886 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Per my father's recommendation

Per my father's recommendation, we have ordered 3 bags of organic goji berries and 8 bags of chia seeds. Both are of high and excellent quality. Highly recommended....

November 19, 2019
Unprompted review
Rated 5 out of 5 stars

Four years ago doc said... Whatever you're doing, keep doing it.

Up until the time I started taking Krill oil, I had been on cholesterol meds. Even with the meds, the numbers weren't that great. Now, total cholesterol, triglycerides, hdl and ldl numbers have been fantastic for the last 4 years. Doc took me off cholesterol meds in 2015. Just got results back after my annual physical and after reading me the lab results, he said I was disgustingly healthy. Of course your results may vary, but I'm a believer. Krill oil has been a game changer for me.

November 14, 2019
Unprompted review
Rated 2 out of 5 stars

Customer service rep could NOT locate…

Customer service rep could NOT locate my account name although I've been buying your Krill for several months now! In addition, I placed my order on Friday but it was NOT shipped until Monday.
The customer service experience was very disappointing!

November 14, 2019
Unprompted review
Viva Naturals logo

Reply from Viva Naturals

Hi there, thanks for taking the time to leave your review! We're so sorry for this experience.
Unfortunately, we were unable to locate your account as it was under a different name, however, we're glad that we were able to find you eventually and we thank you for your patience.
As for the shipping, orders are typically fulfilled within 24 hours. That being said, when they're not, they're still delivered within the promised 3-7 business days window. And, your order is arriving today. :)
Thank you again for your feedback. Have a wonderful day!

Rated 5 out of 5 stars

This product works

This product works. I can tell a difference in my memory recall short term and long term. I also see a difference in my skin and muscle definition. The omega 3s etc are excellent.

November 12, 2019
Unprompted review
Rated 5 out of 5 stars

Best price and quality

Best price and quality. Highly rated by consumer rating groups. I highly recommend their products, especially the fish oil.

November 8, 2019
Unprompted review

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