Hi, Id like to inform you that i received my medicine within two days which was great. However, the package arrived extremely warm and im worried that its not safe to consume. I understand that... See more
Company replied
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Hi, Id like to inform you that i received my medicine within two days which was great. However, the package arrived extremely warm and im worried that its not safe to consume. I understand that... See more
Company replied
Product is super perfect, qualitive and bigger than in the picture not like other brands. Customer relations member are just amazing, they are kind and caring. Never regret to order any product by the... See more
I received my lilash within a day of ordering. I was a little concerned that the product was not authentic so I contacted Lilash in Scotsdale US. They confirmed Vivandi is their authorised distribut... See more
Company replied
Lilash serum is effective and an amazing product with obvious REAL results , my lashes got thinker and longer and noticeable by all my friends and family Also for the Librow amazing results I stro... See more
Company replied
As the exclusive ambassador to a selection of high caliber beauty and lifestyle brands, VIVANDI Trading is a distributor best known for its steadfast commitment to professionalism that reflects in their passion for international beauty, hair and wellness products Vivandi strives to establish a brand structure that safeguards its success as one of the best in the professional hair and beauty industry in UAE. Vivandi’s multifaceted field of operation covers almost every part of the beauty industry and aims to augment the operations to provide even more professional and effective services that structurally satisfy customer needs.
Suite 701 & 703 Fairmont Dubai Office Towers Sheikh Zayed Road, 32911, Dubai, U.A.E.
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Loved the whatsapp messages to confirm everything and ask questions. Thank u.
Although there was a difficulty in using the system, VIVANDI did not hesitate to provide all the help and assistance. Excellent customer service and quick delivery
I’ve had issues on purchasing online esp when there are discount codes to be used. I reached out and voiced out the issue and it was rectified after a few days.
Thank you for your amazing products, the Lilash worked for me perfectly, and the shipping is so fast
I haven’t completed three months using LiLash and I have seen amazing results on my lashes. I have ordered LiLash this time for my sister, as she was shocked when she saw the effect of the product on my lashes. The product was delivered in a couple of days! Amazing product, and amazing service!
Good product but compared to other countries it is really overpriced
Excellent product and delivery are so fast. Thank you Vivandi
Product is super perfect, qualitive and bigger than in the picture not like other brands. Customer relations member are just amazing, they are kind and caring. Never regret to order any product by the brand
I went mad to apply the black Friday discount on my purchase. Initially chatting with you, they told me it will automatically apply after placing the order (odd). Then when contacting you again, they told me that product was not included in the promotion. Although your marketing email was not mentioning the sale was on selected items only.
Then, when I tried to pay online with credit card it didn't work and I had to select cash on delivery.
Then, delivery guy went to the wrong place and it took him like 2 hours to reach the right building.
Poor experience.
The delivery of my order was very punctual, but I didn't receive any email confirmation after placing my order which was confusing and a concern considering I had paid in full. There was also no way of tracing my order via the website. I had to message directly via WhatsApp with a very swift response which was good.
Very satisfying experience but my order should have had x6 free samples but I only received x2 that's why I removed a star.
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