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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, efficient, and professional, often highlighting their helpfulness and clear communication. Many people appreciate the exceptional customer service, noting prompt responses and detailed guidance throughout various processes. The booking process is frequently described as seamless and stress-free, with consumers commending the speed and effectiveness of the service. However, some customers also noted issues with communication, feeling that certain information was omitted, which could have led to a smoother process. A few other people also felt that the service provided did not match what they had paid for, and expressed dissatisfaction with the company's accountability for these issues.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the prompt and quick responses,... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found the booking process smooth and... See more

Based on these reviews

Rated 5 out of 5 stars

I honestly can’t thank Marco enough. He’s been such a steady, reliable presence every time I’ve needed support. Not only is he incredibly knowledgeable and efficient, but he also takes the time to exp... See more

Company replied

Rated 5 out of 5 stars

Vivere Londra is a sure thing, and Marco Abis is just a fantastic guy! He's always there to lend a hand with advice and tips, and especially to help me figure out the complicated stuff with Italian... See more

Rated 5 out of 5 stars

It was good having done business with your company. Your staff public relationship was optimum. Again, your prompt response, and precise information and guidance was exceptional. Thanks. James Emeka... See more

Rated 5 out of 5 stars

Marco has helped me registering to AIRE following my change of residence between Italy and the uk. It was a more complicated process as I was already a UK resident and moved back to Italy for a few mo... See more

Company replied


Company details

  1. Paralegal Services Provider
  2. Certification Agency
  3. Consultant
  4. Passport Agent
  5. Tax Advisor

Written by the company

L'agenzia Vivere Londra offre servizi a tutti gli Italiani che vivono nel Regno Unito. Servizi offerti: - Registrazione NIN - Richiesta rimborso tasse - Richiesta benefits: Universal Credit; child benefits - Registrazione AIRE - Appuntamento passaporto - Appuntamento carta d'identità - Richiesta Codice fiscale - Registrazione account tasse - Registrazione account self employed - Invio dichiarazione redditi (tax return) Siamo sempre a disposizione e rispondiamo a ogni tua domanda entro 24 ore. Contatti: info@viverelondra.com WhatsApp +44 7941 932171 Facebook: m.me@viverelondrasupport Leggi le nostre recensioni su Trustpilot: https://uk.trustpilot.com/review/viverelondra.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 4 out of 5 stars

We had smooth friendly interaction

We had smooth friendly interaction, always on point, quick to act ,not to miss an opportunity. I really like the way they deal with issues. To them every email is important. In my humble opinion, they are doing an amazing job. Keep it up. Thank you

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Vivere Londra is a such a great…

Vivere Londra is a such a great business catered for Italian National living in Italy. Marco helped my aunty find an appointment for her passport renewal, as it felt impossible to find one on our own. He gave us clear instructions and was patient with us throughout the process. I’ll definitely use his services again!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Superb

Marco offers a fantastic service. He is very helpful and attentive. Cannot recommend his services more.
Grazie Marco!!!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent personal service

Marco is very good at navigating the complexities of Italian bureaucracy. He helped my family obtain an Italian tax code from the authorities and change certain registration details. Excellent personal service and reasonable prices. I am sure we will use his services again and I strongly recommend him.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I asked their help twice

I asked their help twice: once to get the AIRE status, for Italians who have moved abroad; and recently to convert my driving licence into the UK one. In both occasions they followed me step by step in order to get as soon as possible the necessary documents.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Marco was amazing

Marco was amazing, was very helpful, and help me out booking my passaport appointment with consolate.
Very professional , and same time very helpful, I really suggest to use they service if you ever needed help with the consolate. Grazie Marco 5 🌟

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, Marco was extremely efficient and always on hand to answer questions. Would highly recommend this service and have already done so with friends and family. Thank you again
DAVIDE

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

I truly recommend Vivere a Londra…

I truly recommend Vivere a Londra services appointment booking has been a seamless , I have been using this service for over a year now and I have been highly pleased with the outcome. Marco has been highly professional, polite and helpful throughout the booking process. Again very pleased

February 3, 2026
Unprompted review

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