Vivian Health Reviews 371

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers generally appreciate the positive user experience, finding the platform easy to navigate and effective for finding various job assignments from multiple agencies. Many people value the convenience of communicating with different recruiters and the ability to customize job searches to fit their specific needs. Reviewers often highlight the efficiency of the platform in streamlining the job search process and making profiles visible to numerous staffing agencies. However, some people were dissatisfied with the contact experience, reporting issues with communication frequency and relevance. There is also a high level of disagreement regarding the staff, service, and website, with some users reporting issues like recruiters not caring about submissions or jobs disappearing. A few other people also felt that recruiters often fail to review qualifications, leading to an influx of irrelevant job offers.

What people talk about most

Staff

People report ambiguous experiences with staff. Many reviewers praise specific recruiters for their prompt... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of navigation and up-to-date... See more

Service

Reviewers highlight ambiguous aspects of service. Many consumers appreciate the platform for providing... See more

Website

Customers had ambiguous experiences with the website. Many reviewers appreciate its ease of use, variety of... See more

Customer communications

Clients share negative opinions on contact. Many customers report being bombarded with texts, voicemails, and... See more

Based on these reviews

Rated 4 out of 5 stars

A great way to see a variety of assignments that are being offered by multiple agencies. A minor app issue doesn't always save preferences. However, it is easy to update profile and see profile streng... See more

Rated 4 out of 5 stars

The company is a good source for travel positions . Have had no issues getting one. Only issues is the pay it’s going much lower than before.

Company replied

Rated 4 out of 5 stars

It was easy to use but even though I have a resume uploaded I had to list my work experience. Should be one or the other not both.

Company replied

Rated 5 out of 5 stars

I have used Vivian for the last few years for finding travel contracts. It shows me a broader view than what a single agency has to offer. I can see all states, all facilities and agencies that can ge... See more


Company details

  1. Employment Search Service

Written by the company

Vivian Health (formerly NurseFly) is transforming how the healthcare industry hires. As the leading jobs marketplace that serves healthcare professionals first, Vivian Health empowers a broad range of healthcare professionals to find jobs they love across many types of healthcare work, including staff roles, per-diem shifts, local contracts and travel positions. Built on intelligent matching, transparent information and the widest selection of job opportunities, over 1.9 million healthcare professionals turn to Vivian to find their perfect job. For employers, Vivian Health helps fill roles faster than traditional recruiting practices and at a fraction of the cost, helping alleviate labor shortages in healthcare.


Contact info

3.7

Average

TrustScore 3.5 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I reached out to recruiter no response

I reached out to recruiter no response

October 9, 2025
Vivian Health logo

Reply from Vivian Health

Hi Ladonnouis. We sincerely apologize for your experience with recruiters on our platform. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? You can also request a new recruiter within the chat and leave reviews for certain recruiters on our 'Employer Reviews' page (this can be done anonymously).

Rated 3 out of 5 stars

NURSE

Job postings rates are not accurate.

October 10, 2025
Vivian Health logo

Reply from Vivian Health

Hi Anganette. We appreciate your honest feedback and we apologize that your experience on our platform isn't what we aim for. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately?

Rated 1 out of 5 stars

Ask for the recruiter supervisor’s phone number for follow up.

There is no standard for experience or proficiency in the recruiters that are allowed to contact you. They do not read your profile to learn about what you are looking for and flood you with emails or text messages with contracts that are NEVER a match. I have had the app for a year or so and have not been able to find a contract with it yet, I may be deleting it soon.

October 4, 2025
Vivian Health logo

Reply from Vivian Health

Hi Luis. Thank you for your honest feedback and we apologize for your experience with recruiters on our platform. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? You can also leave reviews for certain recruiters on our 'Employer Reviews' page (this can be done anonymously).

Rated 1 out of 5 stars

Bad Agent

I was offered a contract and 5days to response from Tamika with TRA and she gave me two days a resent my offer then closed our conversation. After that I never heard from her again despite asking how come my offer was pulled.

September 19, 2025
Vivian Health logo

Reply from Vivian Health

Hi Morgan. Thank you for your honest feedback and we apologize for your experience with your TRA recruiter. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? You can also leave reviews for them on our 'Employer Reviews' page (this can be done anonymously).

Rated 1 out of 5 stars

Need to keep better updated and make…

Need to keep better updated and make the name of the hospital known!!!

September 26, 2025
Vivian Health logo

Reply from Vivian Health

Hi Harry. We appreciate your honest feedback and we sincerely apologize that our platform hasn't served you as we intended. Can you please reach out to our support team using the 'Contact Vivian' button to provide context on what happened with your job search on Vivian, as well as any suggestions that you may have so we can provide a better experience for candidates?

Rated 1 out of 5 stars

I do not want a travel position

I do not want a travel position, and have also received postings for jobs i am nowhere near qualified for, or over qualified for.

September 22, 2025
Vivian Health logo

Reply from Vivian Health

Hi Pamela. Thank you for your feedback and we sincerely apologize that our platform hasn't been serving you as we intended. You can set your Job Search Preferences to exclude travel contracts, however Vivian's automated job alerts and 'hot jobs' emails aren't tailored to these preferences and are only based on recent and popular postings. You can respond STOP to job alerts sent by 68773 or unsubscribe from email alerts, if you wish to discontinue receiving these notifications. If you need further assistance, please reach out to our support team using the Contact Vivian button.

Rated 5 out of 5 stars

I have used Vivian for the last few…

I have used Vivian for the last few years for finding travel contracts. It shows me a broader view than what a single agency has to offer. I can see all states, all facilities and agencies that can get me the offer. I also like that they have VIP for nurses that return to Vivian and give bonuses accordingly.

September 21, 2025
Rated 5 out of 5 stars

Willing to negotiate

The 2nd recruiter I worked with got me a contract right away and then negotiated a better deal specific to the location I was going to. He communicated regularly and didn't leave me in the dark during the process.

September 12, 2025
Vivian Health logo

Reply from Vivian Health

Congratulations on landing the job! It sounds like you had a wonderful experience with your recruiter! They will appreciate it if you put in a good word for them in our Employer Reviews page (under Resources). Please also check out our VIP program and submit your pay stub to see if you're eligible for a financial reward!

Rated 4 out of 5 stars

Medical Technologist search

I liked the opportunities sent to me. Daily reminders of new amd current opportunities was nice
I did not care for opportunities that were out of my career such as Radiology, CT, Nursing, physician types of jobs where my career title is pretty clear. The other negative once I found a job and accepted but did not want to add info to resume the jobs did.not stop. There should be a pause or stop choice without having to Uninstaller the app.

September 6, 2025
Vivian Health logo

Reply from Vivian Health

Hello! We appreciate your honest feedback and we apologize that your overall experience on Vivian isn't what we aim for. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on the irrelevant jobs that you've been receiving so we can investigate and address appropriately?

If you want to pause your job search temporarily, you can toggle off your searches under Job Search Preferences.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look