Smart Lock

Smart Lock Reviews

A product’s star rating is calculated as the average of all its reviews.


Vivint logo

Sold by Vivint

www.vivint.com

66.8K Reviews

3.8

The information on this page is based solely on product reviews written by customers of Vivint via Trustpilot.



All reviews


Rated 3 out of 5 stars

Had a $90 one installed myself with no scammy company

Rated 4 out of 5 stars

If the key is lost or forgotten, there is still a means of entering.

Rated 1 out of 5 stars

Keypad was faulty when installed. Atleast 3 numbers did not make contact. So, we had to set up a new code accordingly.

Rated 3 out of 5 stars

Not sure if Iike this feature or not yet. Don't like that I might have to rekey the rest of the house.

Rated 5 out of 5 stars

Love the automatic unlock an lock no more looking for key when you're hands are already full

Rated 5 out of 5 stars

We really like these! They were a great investment

Rated 1 out of 5 stars

Does not lock There’s been a problem from the beginning The installer Geo replaced it last week. I tried locking it this morning from my driveway did not lock.☹️

Rated 5 out of 5 stars

Easy to work an access for me and my wife.

Rated 1 out of 5 stars

The installer messed up the lock area on a brand new house.

Rated 5 out of 5 stars

Great! No more fumbling around for keys.

Rated 1 out of 5 stars

Installer didn’t even install this and I didn’t receive it. Customer service unclear if I’m paying for this or not.

Rated 3 out of 5 stars

The only nice feature regarding the security package

Rated 5 out of 5 stars

The lock is good. It matches our house and seems to work well.

Rated 5 out of 5 stars

Both units work smoothly, whether directly or through use of the app.